opticis M5-1001 User Manual Download Page 4

Troubleshooting 

 

The display displays only black screen. 

 

Check that all AC and DC plugs and jacks used by external power 
supplies (both Opticis and others) are firmly connected.   

 

Ensure that power bars are live. 

 

Ensure that the Tx and Rx boxes plug correctly to the computer and 
display, respectively. 

 

Check if the computer and display are powered on and properly 
booted. 

 

Reset the M5-1001 using Reset button on Uplink and Downlink 

 

Ensure your graphic card is set at not higher than SXGA 
(1,248x1,024) at 60Hz refresh ratio.  

 

Re-boot up the system after reconnecting the optical system cable. 

 

Screen is distorted or displays noises. 

 

Check if the graphic resolution is properly set. Go to the display 
properties and tap the settings. Ensure that the resolution sets less 
than SXGA (1,248x1,024) at 60Hz refresh ratio. 

 

Reset the M5-1001 using Reset button on Uplink and Downlink  

 

Reset the system. 

 

Power down, disconnect and reconnect the optical system cable or 
DC power adaptors, and power up. 

 

 

Maintenance 

 
No special maintenance is required for the optical system cables and power 
supplies. Ensure that the cables and power modules are stored or used in a 
benign environment free from liquid or dirt contamination. 
 
There are no user serviceable parts.  Refer all service and repair issues to 
Opticis or its authorized distributor. 
 

Technical Support and Service 

 

For commercial or general product support, contact your reseller.  For 
technical service, contact Opticis by email 

[email protected]

 or visit its 

website at 

www.opticis.com

 
 
 
 
 
 

1-5 Troubleshooting, Maintenance, Technical Support

 

 

Product Specifications 
 

M5-1001 Optical DVI+USB Extender 

 

…

 

Compliance with DVI standard: 

supports DVI 1.0 of DDWG, using 

fiber-optic communication links and DDC2B.

 

…

 

Extension limit: 

2km (6,560feet) for SXGA (1,248x1,024) 24bit 

color at 60Hz refresh rate in ultimate operation. Distances up to 
10km (32,800feet) using Virtual DDC-EEPROM.

 

…

 

USB and RS232C: 

complies with USB1.1 (12Mbps) with 4 port hub 

and supports D-sub 9 Pin connectors for RS232C.

 

…

 

Fiber-optic Connection: 

The transmitter and receiver boxes of M5-

1001 have duplex SC receptacles connected to two 8/125

µ

m or 

Single Mode glass fibers cables.

 

…

 

Mechanical specifications of Uplink and Downlink boxes 

„

 

Dimensions:

 178mm / 146mm / 34mm (W/H/D) 

„

 

Weight:

 835.0 

±

 3.0 gram for each of Uplink and Downlink.

 

…

 

Environmental Specifications 

„

  Operating temperature: 0°C to 50°C

 

„

  Storage temperature: - 20°C to 70°C

 

 

AC/DC Power Adapter 

…

 

Power Input:

 Universal AC 85-264V, 50/60Hz, AC power cord with 

power jack. 

…

 

Power Output:

 +12 V, 3.0 A SMPS DC-power Adapter

 

…

 

Cord DC Jack & length: 

Core is 12 V and outer cylinder is GND. 

Length is 18.5 cm

 

…

 

AC Cord length: 1.8m

 

…

 

Certification

PSE, UL, cUL, FCC, CE, TUV-GS

 

   

 

 
 
 
1-6 Product Specifications

 

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