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12 

Appendix A Troubleshooting 

 

PROBLEM POSSIBLE 

CAUSE 

Solutions 

Input power source mistake  Check out the power source 

Time of pressing the button 
is too short 

Keep pressing the “ON/TEST” 
button over 2 seconds 

z

  UPS can't operate 

after pressing 
“ON/TEST” switch

z

  No lights on, no 

warning sounds

 

 

Output short circuit or 
overload on UPS 

Turn off UPS, take off all load 
to make sure there are no 
problems on it or any internal 
short circuit. Keep pressing the 
ON button over 2 seconds 

No power source input 

Check the input power source

Indicates no utility, 
and it warns every 
several seconds 

Fuse or Fuse or Circuit 
breaker open. 

Fuse or Circuit breaker open.

Buzzer keeps 
beeping 

Overload 

Take off some load 

Fuse or Circuit breaker 
open. 

Press on the circuit or replace 
the fuse (spare in inlet). 

Utility Indicating light 
is shining 

The voltage of utility is 
exceeding UPS input range 

Save the digital data and 
shutdown the applying 
program to make sure utility is 
within UPS range 

z

  Batteries haven't been 

charged 

z

 UPS 

overload 

z

  Batteries are aged and 

can't be charged fully 

Keep UPS "ON" for over 6 
hours to recharge the 
batteries. Check out the 
loading and take off any 
non-crucial load equipment 

Available time of the 
batteries is too short.

The charger is out of order 

Contact the dealer or service 
center for help 

The battery’s light is 
flashing when the 
power of UPS is 
supplied by utility. 

The voltage of batteries is 
too low or the batteries 
haven't been connected 

Check out the batteries part of 
UPS, make sure they are well 
connected. If there is any 
damage on battery packs, 
replace new ones ASAP 

 

 

 

13

Appendix B Specifications

 

 

Model PS500C 

PS700C 

Capacity 500VA/300W  700VA/420W 
Voltage 

110V, 120V/ 220V, 230V, 240V 

Input 

Frequency 

50 or 60Hz +/-10% (auto sensing) 

Voltage (on battery) Pure sine wave output at n/-5% 
Frequency (on 
battery) 

50 or 60Hz +/-0.5% 

Output 
 
 
 

Voltage Regulation 
AVR 

AVR automatically increase output voltage 15% 
above input voltage if lower than 9% of nominal. 
AVR decrease output voltage 13% below input 
voltage if higher than 9% of nominal 

Spike Protection 

320 Joules, 2ms 

Unit Input 

Fuse or Circuit breaker for overload & short circuit 
protecti

o

EMI/RFI filter 

10dB at 0.15MHz, 50dB at 30MHz 

Overload protection

UPS automatic shutdown if overload exceeds 110% 
of nominal at 20 seconds and 125% at 2 seconds. 

Transfer Time 

2~4 milliseconds (typical)   

Protection 
and filtering
 
 

Short Circuit 

UPS output cut off immediately or input open 
protection 

Type 

Sealed, Maintenance-free lead acid 

Typical Recharge 
Time 

4 hours (to 90% of full capacity) 

Protection 

Automatic self-test & discharge protection, Replace 
battery indicator 

Battery 

Back-up Time 

10 - 30 minutes (depending on computer load) 

Net Weight Kg (lbs)

6.6 (14.5) 

6.7 (15.6) 

Physical 

Dimension (mm)   

L×W×H

 

322

×

102

×

165 (12.7”

×

4.0”

×

6.5”) 

Battery Back-Up 

Slow beeping sound (about 0.25Hz) 

Battery Low 

Rapid beeping sound (about 1.00Hz) 

ALARM 

Overload 

Continue beeping sound 

RS-232 Interface 

Interface 

USB Interface 

Detect battery, Schedule UPS on/off, AC input/output 
power status display 

Operation 

Elevation: 3,500m max, Humidity: 0%-95%(without 
condensation formation), Temperature: 0-40 deg C 

Audible noise 

<40dBA (1 meter from surface) 

Environment

Storage condition 

15000 meters max. elevation 

661-SK50-000 

Summary of Contents for Power PS500C

Page 1: ...User Guide Power Series Models PS500C PS700C ...

Page 2: ... in a fire the battery may explode CAUTION Do not open or mutilate the battery released electrolyte is harmful to the skin and eyes CAUTION A battery can present a risk of electric shock and high short circuit current The following precaution should be observed when working on batteries Remove watches rings or other metal objects Use tools with insulated handles To reduce the risk of electric shoc...

Page 3: ...ode if none of the connected loads is operating Advanced battery management The visual and audible indications of the UPS present the battery s status including capacity degree and battery condition Self test function let UPS detect a weak battery before it is put into service The UPS normally perform a self test at power up and manual self test condition Self test function can be conducted manual...

Page 4: ...ll Please notice the voltage of utility power should match with the UPS For example the rating voltage of UPS is 110V 220V the input utility power should be the same as 110V 220V q INPUT CIRCUIT BREAKER FUSE It trips when the connected loads exceed the protected receptacle s capacity The center plungers of the circuit breakers fuse enabled when tripped r UPS OUTLETS When utility power is normal th...

Page 5: ...ly to indicate overload status UPS will shut down automatically to protect the machine Attention If the power of UPS isn t supplied by utility but by the internal batteries to engage the UPS press the ON TEST button and keep pressing for over 2 seconds 3 2 Switch off By pressing and holding OFF button until the LINE NORMAL or BACK UP LED off 3 3 Silence When UPS is under BACKUP mode press ON TEST ...

Page 6: ...um rated capacity the UPS will emit continuous alarm to warn an overload condition In order to protect the unit and the loads the UPS will be automatic shutdown Disconnect nonessential devices from UPS to eliminate the overload alarm 7 5 Software installation and Interface Port 5 1 Power Monitoring Software The SENTINEL series software or other power monitoring software is applied standard RS 232 ...

Page 7: ... authorized UPS monitoring cable 9 5 4 The characteristics of software SENTINEL The communication port on the back of the UPS may be connected to host computer Through utilizing SENTINEL software the computer is allowed monitor the status of the UPS and control the operation of the UPS in some cases Its major functions normally include some or all of the following z To broadcast a warning when pow...

Page 8: ...on intake open 6 1 6 Avoid direct sunlight rain and high humidity 6 1 7 Stay away from fire and extremely hot location 6 1 8 Do not stack materials on top of the unit 6 1 9 The unit should not be exposed to corrosive air 6 1 10 The normal operating temperature is 0 40 6 2 Storage conditions Store the UPS covered and upright in a cool and dry location with its battery fully charged Before storing c...

Page 9: ...hey are well connected If there is any damage on battery packs replace new ones ASAP 13 Appendix B Specifications Model PS500C PS700C Capacity 500VA 300W 700VA 420W Voltage 110V 120V 220V 230V 240V Input Frequency 50 or 60Hz 10 auto sensing Voltage on battery Pure sine wave output at nominal 5 Frequency on battery 50 or 60Hz 0 5 Output Voltage Regulation AVR AVR automatically increase output volta...

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