42
Appendix
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Before handing in the product for repair, make a backup of the
contents of memory since they may disappear during repair.
Note that the Company shall not be liable for any damages and
loss of income should the contents of memory be altered or lost.
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Recycled parts that meet the Company's quality standards are
sometimes used for repair.
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Collected mobile phones by Replacement mobile phone delivery
service which you used before are recycled to mobile phones
for replacement after repairs. Also replaced parts by After-sales
service are collected and recycled by the Company.
They are not returned to customers.
◎
The product which is processed, remodeled, analyzed (including
by modifying or analyzing the software (including by rooting etc.),
reverse engineering, decompiling), or repaired by an unauthorized
repair office is not covered by the warranty and repair may be
refused.
◎
The internal battery is not covered by the warranty because it is a
consumable item.
◎
Product accessories except the main unit or samples are not
covered by the warranty.
■
Performance parts for repair
The Company retains performance parts for repair of the product main
unit and its peripherals for four years after discontinuation of production.
"Performance parts for repair" refers to parts required for maintaining
the functions of the product.