UC300 Series Quick Start Guide
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OpenVox Communication Co., LTD.
URL: www.openvox.cn
6) Queue
Navigate to
PBX>PBX configuration >Queue,
adding a queue, static agents are
assumed to always be in the extension of queue but not be supposed login the queue,
and can’t log out of the queue. The dynamic member is an extension or callback number
that can log in and out of the queue, you can use the Quick Extension Pick feature set
an extension to a static / dynamic agent quickly.
After finish setting, user extensions can dial queue number (600) to join the queue
directly. The static members that have been set, such as the 101 extension, you can
directly dial the shortcut key (* 45) to join the queue.
Figure 5-8 Add queue interface