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OpenScape Desk Phone CP600

Screen, Buttons, and Common Functions

TRANSFERRING A CALL – WARM

While on an active call, use the

Navigator to locate

Consult

then press

OK.

Press the soft key adjacent to

Consult

Dial the number or extension that

you wish to consult. Example: 302

Press

When the called party answers,

use the Navigator to locate the

Complete transfer

option,

then press

Press the soft key adjacent to

Complete transfer

Summary of Contents for CP600

Page 1: ...gCentral All rights reserved OpenScape Desk Phone CP600 Screens Buttons and Common Functions Out of Office Call Forwarding Key Notification LED Audio Keys Dial Pad Soft Keys Graphic Display Handset Navigator Menu Key ...

Page 2: ...incoming calls new messages or missed calls 2 Out of Office Call Forwarding Key Opens the Out of Office Call Forwarding menu 3 Graphic Display Permits the intuitive use of the phone If there are no calls taking place or settings being made the idle menu is displayed 4 Soft Keys Enables the user to access the function directly adjacent to the Graphic Display ...

Page 3: ... numbers or characters 2 Menu Key Opens different menus with telephone functions applications and configurations 3 Navigator Enables navigation and access to various menus in the Graphic Display 4 Volume Control Controls the volume level 5 Mute Key Switches the microphone on off 6 Speaker Key Switches the speaker on off 7 Headset Key Enables the headset function ...

Page 4: ...ral Inc All rights reserved 4 PLACING AN OUTGOING CALL RECEIVING A CALL Unhook the handset then dial the number or extension Dial the number or extension then press the upper right soft key for hands free mode Unhook the handset Press the upper right soft key for hands free mode OR ...

Page 5: ... and Common Functions 1999 2020 RingCentral Inc All rights reserved 5 ENDING A CALL PLACING A CALL ON HOLD Hook the handset OR Press the upper right soft key Use the Navigator to locate Hold and press OK Press the soft key adjacent to Hold OR ...

Page 6: ...es OR Listen to the announcement to determine which extension the call was parked The announcement is the only way to determine which extension the call was parked Use the Navigator to locate Park and press OK Press the soft key adjacent to Park OR Placing a call in public park puts the call on hold in a public location The location is accessible to any user by dialing the announced number or exte...

Page 7: ...all s extension Example The call is parked at extension 813 Using another phone dial 813 to retrieve the call from the public park location Use the Navigator to locate Favourites and press OK Press the soft key adjacent to Favourites OR Placing a call into private park utilizes the Park Location Group feature A call placed on hold in this group is only visible and accessible to members using suppo...

Page 8: ...FROM THE PRIVATE PARK LOCATION Under Favourites navigate down to Park Location Press OK The call is now placed in a private park location Retrieve the call by pressing the bottom soft key adjacent to the notification of the park location On another phone press the bottom soft key to retrieve the call from the private park location ...

Page 9: ...le on an active call use the Navigator to locate Consult then press OK OR Press the soft key adjacent to Consult Dial the number or extension that you wish to consult Example 302 Press OK When the called party answers use the Navigator to locate the Complete transfer option then press OK OR Press the soft key adjacent to Complete transfer ...

Page 10: ...RingCentral Inc All rights reserved 10 TRANSFERRING A CALL BLIND While on an active call use the Navigator to locate Transfer then press OK Dial the number or extension where you want the call to be transferred Example 301 OR Press the soft key adjacent to Transfer Press OK ...

Page 11: ...NG TO VOICEMAIL LISTENING TO VOICEMAIL To transfer an incoming call to voicemail use the Navigator to locate Reject then press OK OR Press the soft key adjacent to Reject After transferring the call to voicemail a red icon with a pound sign appears beside Voicemail Press OK Note Voicemail can also be checked by dialing 86 ...

Page 12: ...2020 RingCentral Inc All rights reserved 12 ENABLE DO NOT DISTURB Enter the PIN and press then press 1 to listen to the message Under Favourites navigate down to DND Press OK to enable Do Not Disturb A pop up message in the Graphic Display indicates Do Not Disturb is on ...

Page 13: ...ns and Common Functions 1999 2020 RingCentral Inc All rights reserved 13 DISABLE DO NOT DISTURB Under Favourites navigate down to DND Press OK to disable Do Not Disturb A pop up message in the Graphic Display indicates Do Not Disturb is off ...

Page 14: ... 2020 RingCentral Inc All rights reserved 14 INTERCOM Press the soft key adjacent to Intercom Intercom is a peer to peer two way communication between two devices users OR Dial 85 and press OK Dial the number or extension that you want to connect to Intercom and press ...

Page 15: ... Common Functions 1999 2020 RingCentral Inc All rights reserved 15 PAGING Dial 84 and press OK OR Press the soft key adjacent to Paging Paging is a one way broadcast to one or multiple devices users Dial the number of the group and press Example 1 ...

Page 16: ...s reserved 16 CONFERENCING Use the Navigator to locate Add participant and press OK OR Press the soft key adjacent to Add Participant Dial the number of the second participant Dial the number or extension of the first participant Example 303 Press OK Press OK on the Navigator then unhook the handset ...

Page 17: ...eserved 17 Use the Navigator to locate Start Conference and press OK OR Press the soft key adjacent to Start conference You are now in a conference with three participants Use the arrow keys to scroll between participants Press the soft key adjacent to End conf or hook the handset to end the conference ...

Page 18: ...ng is a feature which redirects a call to another destination For example a mobile or another telephone number where the desired called party is available Press the Out of Office Call Forwarding Key Press the soft key adjacent to Forward all calls Press the soft key adjacent to Destination Enter the destination s number or extension Press OK ...

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