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The phone is asking for a PUK
code
1.
This means you have input the
incorrect SIM PIN code 3 times or
more. Contact your network provider
to retrieve your PUK code to unlock
your phone as only your network
provider can help unlock your SIM.
SIM card error or no SIM card
1.
Ensure you have inserted the SIM
card correctly and are using the
correct size SIM card. Follow
instructions in the quick set up guide
for installing the SIM Card.
2.
Your SIM card may be damaged or
dirty, ensure you replace your SIM
with your network provider if this error
occurs.
