119
Troubleshooting
If your Infotainment System does not
function as you would expect, please read
the operating instructions carefully and
go through the following checklist before
contacting customer service.
If you cannot find a solution to the
problem, we recommend you contact
an authorised Opel/Vauxhall dealer.
6
Error message / symptom
Possible cause / remedy
General
Display difficult to read.
Adjust display contrast, see page 113 and vehicle operating instructions.
Infotainment System cannot be switched on
either with
P
rotary control
1
or the
ignition key
.
Radio fuse or vehicle fuse-box faulty.
Display shows wrong time of the day.
Automatic time synchronisation via RDS disabled.
☞
Adjust time of day using the Settings menu, see page 113 and vehicle
operating instructions.
Automatic time synchronisation via RDS activated.
Not all RDS stations transmit a correct time signal.
☞
Switch off automatic time synchronisation, see page 113 and vehicle
operating instructions.
When switching on the Infotainment System
the volume is too loud / too low.
Adjust start-up volume, see page 116.
The volume of the Infotainment System
decreases if it is very warm inside the
vehicle.
An integrated safety circuit prevents the temperature in the device from
exceeding a certain value and automatically reduces the volume.
The Infotainment System makes noises even
after having been switched off for a long
time.
No error. An installed fan provides optimum cooling of the unit. This fan will
run for some time after the Infotainment System has been switched off.
Radio
Poor or no radio reception.
☞
Check if the aerial is screwed onto the aerial mount.
The display only shows the frequency
instead of the station name.
RDS is switched off.
☞
Activate “RDS on“ or „RDS automatic“ in the Audio Settings menu, see
page 114.
RDS activated:
The broadcasting station temporarily transmits additional information to
the station name (PS).
Broadcasting station does not transmit RDS information (frequency is
displayed).
Stored station cannot be selected via
station button.
Station cannot be received at the moment.
☞
New receivable stations may have to be stored using Autostore, see
page 83.
Traffic reports come from a different station
to the one set.
Select the desired traffic station for traffic reports in the “FM Extras” menu,
see page 82.
No traffic reports can be heard (CD/MP3 or
Mute).
Switch on TP, see page 86.
