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I am having trouble pairing and connecting with my mobile device (continued)
For iPhone, iPad and iPod
- Turn off the OontZ Angle 3 BudZ, go to the Bluetooth device list on your Smartphone or Tablet
and check if the OontZ Angle 3 BudZ are listed. If it is listed press the icon next to the OontZ
Angle 3 BudZ and then select ‘Unpair this device’. With the OontZ Angle 3 BudZ unpaired from
the list or if it was not listed, do a hard reset on your Smartphone or Table. When it restarts, turn
on the OontZ Angle 3 BudZ and then try again to pair and connect.
No audio from your device
- Make sure the volume is up on your OontZ Angle 3 BudZ.
- Remove the OontZ Angle 3 BudZ from the Bluetooth device list on your device, restart your
device, and then re-pair and connect to the OontZ Angle 3 BudZ.
- Make sure your devcie is playing audio, not paused and the volume is turned up.
- Your device may be out of range, move closer to your device, to within 30 unobstructed feet.
- Turn your OontZ Angle 3 BudZ off and back on.
- Some devices have a default volume when they connect to a new device, try turning up the
volume on the OontZ Angle 3 BudZ and the device after connecting.
Poor sound quality from my device
- Your device may be out of range, move closer to within 30 unobstructed feet.
- If your iPhone, iPad or iPod has an option to select Stereo or Mono, select Stereo.
- Try another track or music app.
- Turn your OontZ Angle 3 BudZ off and back on.
- It may be that you need to re-pair the OontZ Angle 3 BudZ with your device. Remove it from your
paired devices list, restart the device and then follow the steps to re-pair and connect the
Headphones.
OontZ Angle 3 BudZ won’t fit or stay in place
- Try one size larger In-Ear BudZ.
- Make sure you have the Iso-Fit Cushions in place.
- Be sure the OontZ Angle 3 BudZ are being worn correctly by checking on each earbud for
which side it should be worn on.
Troubleshooting (continued)