-Avoid excessive speed and be particularly careful on difficult terrain.
-All performance modifications and installations are at your own risk.
-Never change the voltage level or tamper with the battery. Doing so can result in a short circuit, fire and/or personal injuries.
-By purchasing and/or riding our bikes, you take full responsibility for any use, and/or misuse of the product and agree that ONYX holds no
responsibility for any consequences, legal, or other, of such use and/or misuse.
-Finally, read the owner’s manual carefully, follow all instructions therein and enjoy your bike!
RETURNS & EXCHANGES
Every bike is individually built to order which requires us to allocate funds to facilitate the build. On the date of purchase, a non-refundable fee of
$299.99 will
be deducted from the total refundable amount.
IMPORTANT: Please keep your original packaging for the bike for at least 30 days. In the event that you wish to return your bike, then we will
need you to repackage and return it with the original packaging.
30 days after a bike is delivered, it will no longer be eligible for a return.
In the event of a valid return, the order must be returned to us in perfect condition. Shipping charges on returned merchandise are subject to change.
Please email customer service at
to request your return.
RETURN INSTRUCTIONS
1.
Contact
to start your return. Please provide order number(s) and item(s) that you are requesting to return.
2.
All returns must include an RMA form and RA number, which will be provided to you by a customer service representative.
IMPORTANT: Please note that any returns that are missing an RMA form and RA number will not be refunded.
3.
Refunds will be processed once the item has been received at our warehouse and inspected. Refunds can take 5-10 business days.
4.
Please keep proof of the return. If the package is lost in transit we will need a receipt or tracking number to grant the refund.
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TERMS & CONDITIONS
Summary of Contents for CTY2
Page 2: ...BEEP BEEP...
Page 13: ...QUICK START GUIDE LEFT TURN STOP RIGHT TURN 13 HAND SIGNALS...
Page 35: ...OPERATING CONTROLS 35 Unlock Button C Bolt Button D Lock Button A Panic B...
Page 63: ...NOTES 63 NOTES...
Page 64: ...64 CTY2 MODEL NOTES...
Page 65: ...65 NOTES...
Page 66: ...66 CTY2 MODEL NOTES...
Page 67: ...67 NOTES...
