OnStar FMV Owner'S Manual Download Page 17

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•  Avoid using similar-sounding name tags (like Tim and Kim).
•  

Do not store a name tag that starts with a number.

•  

Storing numbers does not use up minutes. 

•  

Store up to 30 phone numbers.

How to place a call using a stored name tag

1.  Push the 

 button. When the system responds with 

“OnStar ready” and the 

talk-tone, say “Call <name tag>” or “Dial <name tag>.”

2.  OnStar responds with 

“OK, calling <name tag>.” (Making a call uses up minutes.)

 

How to store the last number you dialed

1.  Push the 

 button. When the system responds with 

“OnStar ready” and the 

talk-tone, say, “Store last number.”

2.  When the system responds with 

“Please say the name tag,” choose a name tag 

that is easy to remember, like “Mom’s cell phone.”

3.  The system repeats the tag and asks 

“Yes or no?”

4. Say, “Yes” to confirm, or “No” to start over.

5.  To place a call, push the 

 button and say “Call mom’s cell phone.”

How to answer incoming calls

When a call is received, the radio will automatically mute and a ring-tone will be 

heard. Push the 

 button to answer the call. Some vehicles are equipped with 

controls on the steering wheels. Calls can be made or answered using the 

 

button. Call volume can be controlled with the radio volume control. Some vehicles 
are equipped with caller ID. The number may be displayed on your driver information 
center or radio. If a number is stored the name tag will be played.

How to get your vehicle’s number

1.  Push the 

 button. When the system responds with 

“OnStar ready” and the 

talk-tone, say, “My number.”

2.  OnStar responds with 

“Your OnStar Hands-Free Calling number is <number>.”

NOTE:

 There is a place on the Hands-Free Calling Quick Reference Card where 

the number can be written.

Helpful tips for Hands-Free Calling

• Speak as clearly as possible, and louder as necessary.
• Try speaking in a deeper, lower-pitched voice.
•  The system won’t recognize words like “hundred,” “thousand,” or “twenty.” For 

example, the number “1.800.555.2030” is pronounced  

“one-eight-zero-zero-five-five-five-two-zero-three-zero.”

• Push the

 

 

button and ask an Advisor for tips.

•  Say, “Dial 911” and the system will dial 911. In an emergency, always use the

 

  

button so that the GPS location is received by the OnStar Emergency Advisors.

Summary of Contents for FMV

Page 1: ...er s Guide with GETTING STARTED OnStar Automatic Crash Response Emergency Services Security Services Turn by Turn Navigation Hands Free Calling Vehicle Diagnostics Part 25945308 July 2011 911g Printed...

Page 2: ...Simple Push the button for a welcome call with one of our specially trained Advisors OnStar Advisors are available to help you 24 hours a day 7 days a week Never hesitate to push the button to talk to...

Page 3: ...urn Navigation Getting Your Route 8 OnStar Destination Download 9 Turn by Turn Navigation Voice Commands 10 11 Radio Displays if equipped 12 13 Hands Free Calling How to Make and Store Calls 14 How to...

Page 4: ...icates you have not yet set up your subscription or your first payment after any period of prepayment or no charge that came with your car may be due and unpaid You can set up your subscription or mak...

Page 5: ...mand Diagnostics check the vehicle s key operating systems Receive Roadside Assistance Red Emergency Button In an emergency push the button to get a priority connection to a specially trained OnStar E...

Page 6: ...l crash details such as type of crash rollover status whether air bags have deployed and severity of injury to emergency responders so they are better prepared to treat you at the scene For more infor...

Page 7: ...who can Direct emergency personnel to the exact location Provide you with evacuation routes Connect you with relatives to let them know you re safe Provide centralized assistance if you need food wat...

Page 8: ...tar can further assist authorities on select 2009 model year and newer vehicles with these industry leading stolen vehicle capabilities Remote Ignition Block2 OnStar sends a remote signal to prevent t...

Page 9: ...tar Subscriber Information kit Place them on the side windows to warn potential thieves that your vehicle is protected by OnStar If the keys are locked in the vehicle the OnStar phone number will be r...

Page 10: ...estination or ask the Advisor to locate the destination of a business like the nearest ATM or closest gas station Tell the Advisor if the desired route should avoid traveling on highways or toll roads...

Page 11: ...s that occur quickly only one turn message may be given Get Your OnStar account number Call 1 888 4 ONSTAR 1 888 466 7827 and ask for it Refer to the OnStar Vehicle Diagnostic e mail or OnStar Members...

Page 12: ...ng directions will continue when the vehicle leaves the destination Push the button and say Cancel route to clear the stored route and end Turn by Turn Navigation Turn by Turn Navigation Commands Voic...

Page 13: ...y to hear all of the stored route destination name tags Delete Route Destination to delete a specific stored route Delete All Name Tags to delete every name tag stored including Hands Free Calling nam...

Page 14: ...eviews the next few turns along the route and activates the Previous Next and Done buttons see below Dest Displays the address and kilometres to destination PREV When the Next button is pushed the PRE...

Page 15: ...progress the following message may occur Sorry I am unable to determine your location at this time Press the OnStar Hands Free Calling button The navigation system will play the last turn instruction...

Page 16: ...thout pausing 3 When the system responds with Please say the name tag choose a name tag like My house 4 When the system responds with About to store My house Does that sound OK say Yes or No to try ag...

Page 17: ...d Push the button to answer the call Some vehicles are equipped with controls on the steering wheels Calls can be made or answered using the button Call volume can be controlled with the radio volume...

Page 18: ...ous step Minutes to determine minute status number of minutes available or to add minutes Verify or Add to verify the number of minutes available or to add more minutes purchase minutes automatically...

Page 19: ...o digits will confuse the system Say Clear if a mistake is made when saying the numbers The command clears out the last set of numbers spoken Or push the button and start over Say zero or oh for 0 Say...

Page 20: ...with Ready say Dial 3 When the system responds with Say name or number to call say the numbers to be dialed Say Pound key for the key and star key for the key The number will dial when nothing is bein...

Page 21: ...number of the voice mail password 4 Say Store after all the password numbers have been entered and repeated 5 Choose a name tag like Mailbox and password 6 Confirm the name tag by responding Yes Dial...

Page 22: ...ystem Air Bag System StabiliTrak Stability Control System if equipped Antilock Braking System if equipped OnStar System Remaining Oil Life and Mileage Tire Pressure if equipped Vehicle Maintenance Ale...

Page 23: ...occurs an OnStar Advisor can tell you if the problem requires immediate attention or if it s something simple that can wait If it s a serious problem the Advisor can Contact Roadside Service or help f...

Page 24: ...ping your subscription active Set up a subscription payment plan to continue the OnStar service To continue the service Push the button to speak with an Advisor Go to onstar ca Call 1 888 4 ONSTAR 1 8...

Page 25: ...existing subscription during your new vehicle enrollment either through a dealer representative or by pushing your button Please note that the initial subscription included with your vehicle purchases...

Page 26: ...or may ask for a call back after the vehicle is driven into an open area Cellular and GPS antennas Avoid placing items over or near the antenna to prevent blocking cellular reception and GPS signal r...

Page 27: ...f the OnStar system and void your ability to operate it A note about privacy At OnStar we know you want to protect your privacy and we take subscriber privacy very seriously The complete OnStar Privac...

Page 28: ...elpful tips for Hands Free Calling 15 How Digital Dial works 18 19 How to answer incoming calls 15 How to buy minutes 17 How to check your remaining minutes 17 How to dial numbers for phone extensions...

Page 29: ...gency Button 3 Red System Status Light 2 Remote Door Unlock 7 Remote Horn and Lights 7 Remote Ignition Block 6 Roadside Assistance 6 Security Services 6 7 Services for People with Disabilities 22 Soli...

Page 30: ...__________________________________________ ___________________________________________________________ ___________________________________________________________ _____________________________________...

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