16
Troubleshooting
Before starting the procedure
Problems may be solved by simply turning the power
on/off or disconnecting/connecting the power cord,
which is easier than working on the connection, setting
and operating procedure. Try the simple measures
on both the unit and the connected device. If the
problem is that the video or audio is not output or the
HDMI linked operation does not work, disconnecting/
connecting the HDMI cable may solve it. When
reconnecting, be careful not to wind the HDMI cable
since if wound the HDMI cable may not fit well.
After reconnecting, turn off and on the unit and the
connected device.
The AV receiver turns off unexpectedly.
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The AV receiver will automatically enter standby mode
when Auto Standby is set and launched.
There’s no sound, or it’s very quiet.
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A wrong input selector button has been selected. Select
a correct input for the player. Also check that muting is
not on.
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Not all listening modes use all speakers.
There’s no picture.
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A wrong input selector button has been selected.
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To display video from the connected player on the TV
screen while the unit is in standby, you need to enable
"HDMI Through".
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When the TV image is blurry or unclear, power code or
connection cables of the unit may have interfered. In
that case, keep distance between TV antenna cable and
cables of the unit.
HDMI control does not function correctly.
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Set the CEC setting of the unit to "On". It is also
necessary to make the HDMI linked system setting on
the TV. See the TV's instruction manual for details.
The remote controller does not work.
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Be sure to press RCV first before operating the unit with
the remote controller.
There is no sound when multi-zone function is
used.
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With multi-zone function, sound is output only when an
external component connected to the analog audio input
jacks of the unit is used, or when AM/FM broadcast is
received. Multi-zone audio output is not possible if the
player and the unit are connected via HDMI cable or
digital cable. Connect the RCA audio output jacks of the
player and the analog audio input jacks of the unit with
an analog audio (RCA) cable. Also, some players require
analog audio output setting.
Bluetooth
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Try plugging/unplugging the unit and the Bluetooth-
enabled player. After that, check that the Bluetooth
function is enabled on the Bluetooth-enabled device and
the connection with the unit has been established.
Resetting the unit
Resetting the unit to the status at the time of shipment may
solve the problem. If the measures above do not solve the
problem, reset the unit with the following procedure. If you
reset the unit status, your preferences will be reset to the
defaults. Note them down before starting reset.
z
How to reset
:
1.
While holding down CBL/SAT on the main unit (note
that step 2 must be performed with this button
pressed down)
2.
Press
z
ON/STANDBY on the main unit ("Clear"
appears on the display and the unit returns to standby)
C l e a r
1.
While holding down
CBL/SAT,
2.
Press
z
ON/STANDBY.
z
How to reset the remote controller
:
1.
While holding down RCV on the remote controller,
press HOME until the remote indicator stays lit
(about 3 seconds)
2.
Within 30 seconds, press RCV again
RCV
Remote
indicator
HOME
