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Uninstall applications
•
Open the applications window and tap
, then tap on “Apps” from the menu on
the left.
•
Use the tabs at the top and scroll up and down through the list of applications until you
find the application you wish to uninstall.
•
Click on the application, then an App info page will appear.
•
Click on the Uninstall button and the application will be removed.
Operations (Cont.)
Play Store and Calendar error messages
Occasionally when linking a new Google account to your 4” Smartphone, you may receive
various error messages such as “
...error (-101)...
” in the Play Store, or your Calendar
appointments and events may not appear.
To fix this issue and re-syncronise the 4” Smartphone with your Google account, please
follow the steps below.
1. Open the applications window and tap
, then tap on “Apps” from the menu on
the left.
2. In the window on the right-hand side, tap the “All” tab at the top.
3. Scroll up and down through the list of applications until you find “Google. Services.
Framework” and click on it.
4. Tap the “Clear data” icon.
5. Click on “Yes”.
6. Press and hold the Power button for 2 seconds.
7. Tap “Yes” to agree to turn off the 4” Smartphone.
8. Once the phone has finished shutting down, turn the phone back on.
9. Open the “Play Store” app and wait for the images to load. Once they have finished
loading, press the Back button.
10. Wait for 30 seconds then reopen ‘Play Store’ app.
11. You may now open “Calendar” and check your entries are there, or open “Play Store”
and download the application you that was giving the error message.