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Pentair Water Product Warranty

Pentair Water warrants that, when this product is used for the purpose it was designed, is correctly housed and vented against 
weather, vermin, dust etc., that it will be free of material and manufacturing defects at the time of the original purchase.
This warranty is limited to the cost of the product and does not cover third party costs including the costs of 
electricians, plumbers, etc. unless authorised by Pentair Water.

TERMS AND CONDITIONS APPLICABLE INTERNATIONALLY

How long the warranty is effective Internationally

1) This Pentair Water product is warranted for 12  months for all parts from the date of the fi rst consumer purchase. Should 

any parts fail as a result of such defects within the specifi ed period, the part will be replaced free of charge. (This does 

not include travel charges, removal and reinstallation charges.)

TERMS AND CONDITIONS APPLICABLE IN AUSTRALIA AND

NEW ZEALAND

1) 

YOU SHOULD CAREFULLY READ THE INSTRUCTIONS SUPPLIED PRIOR TO USING THIS PENTAIR  

 

WATER PRODUCT.  

 

This product is to be installed and operated in accordance with the instructions   

 

 

provided. This warranty will not apply if it is used in a manner other than in  

 

 

 

accordance with the instructions.

What the warranty covers:

Pentair Water warrants its products to be free of defects in material and workmanship during the warranty period.  

If a product proves to be defective in material or workmanship during the warranty period, then Pentair Water 

will, at its sole option repair or replace the product with a like product.  Replacement product or parts may include re-

manufactured or refurbished parts or components.

How long the warranty is effective: 

1) 

This Pentair Water product is warranted for 24 months for all parts from the date of the fi rst   

 consumer 

purchase.

2)   Authorised workshop labour will be free of charge for the fi rst 12 month period from date of the fi rst  

 

consumer purchase when unit is found to have failed due to defective workmanship or material  

 

supplied by Pentair Water Australia.

 Infi eld service by an authorised Pentair Water Service Agent will incur a travel, removal &    

 

reinstallation fee payable by customer.

3) 

Where this Pentair Water product is sold for commercial application as defi ned in the relevant Trade  

 

Practices and Consumer Protection legislation the warranty shall be for a period of six months from  

 

the date of purchase by the end user.

Who the warranty protects:

This warranty is valid only for the consumer purchaser.  

What the warranty does not cover:

1) 

Damage, deterioration or malfunction resulting from:

 

a) 

accident, misuse, negligence, fi re, water, lightning, or other acts of nature, unauthorised product 

modifi cation or failure to follow instructions supplied with the product;

 

b) 

repair or attempted repair by anyone not authorised by Pentair Water;

 

c) 

any damage to the product due to shipment;

 

d) 

removal or installation of the product;

 

e) 

causes external to the product such as electric power fl uctuations or failure;

 

f) 

use of supplies or parts not meeting Pentair Water specifi cations;

 

g) 

normal wear and tear;

Summary of Contents for SMH35

Page 1: ...e correct advice before proceeding with the installation or operation of this product We recommend for additional protection the pump to be supplied from socket outlet protected by a residual current device RCD also known as an Earth Leakage Circuit Breaker ELCB with a maximum rated residual current of 30mA Horizontal Multistage Centrifugal Pumps SMH Range SMH35 SMH45 SMH55 SMH75 SMH90 ...

Page 2: ...services Emergency services and Original Equipment Manufacturers Relax you ve bought an Congratulations on your decision to purchase an Onga product Onga is one of the best know brands in its field with a proud local and international reputation Onga is a brand for reliability value for money and technological innovation You will find Onga product wherever people need to move water in 3 broad market...

Page 3: ... do nothing short of that is acceptable Our commitment to quality is reinforced with our ISO 9001 2000 accreditation 3 A Fair Price Onga products are neither the cheapest nor the most expensive in their field Our products do on the other hand always represent very good value for money they always have and they always will 4 Our Team of Dealers The hand picked authorised Onga dealer network througho...

Page 4: ...Table of Contents Page Model Data 4 Application 5 Installation 6 Operation 11 Service and Maintenance 13 Trouble Shooting 14 Warranty 15 3 ...

Page 5: ...50 SMH45 450 SMH55 550 SMH75 750 SMH90 900 Technical Information Inlet Suction 1 BSPF Outlet Discharge 1 BSPF Water Temperature Range 1º 50ºC IP Rating IP44 Electrical Supply 230V 10 6 50Hz single phase Maximum Ambient temperature 55 ºC ...

Page 6: ...ooster pumps The strength of the stainless steel pump casing coupled with the impervious nature of the technopolymer impeller and diffuser make it ideally suited for most potable water pumping applications NOTE Consult your Onga dealer for information regarding the suitability of each SMH pump in an automatic pressure system prior to installation ...

Page 7: ...l application Do not use it with alternative fluids abrasive corrosive or explosive fluids Do not install or operate your pump in an explosive environment or near combustible matter Incorrectly installed or tested equipment may fail causing severe injury or property damage Fire and burn hazard Modern motors run at high temperatures To reduce risk of fire do not allow leaves debris or foreign matter t...

Page 8: ...exible type polythene pipe rubber hose or a multi directional barrel union This union coupling can also be used to remove the pump for service should it be necessary without having to cut pipes Pipe fittings should be carefully screwed onto the pump making sure not to cross thread or overtighten We recommend the use of a moulded pipe fitting to connect to the pump as this avoids possible damage to t...

Page 9: ...stalled at the tank outlets Installations where the tank base is below the pump Installations where the tank base is level with the pump 8 Min 100mm 100mm In Line Filter 500 Micron House Wall Recommended Length 150mm Barrel Union Solid Base Non Return Valve Gate Valve Min 100mm 100mm In Line Filter 500 Micron House Wall Recommended Length 150mm Barrel Union Solid Base Gate Valve ...

Page 10: ... maximum pressure of the pump by an appropriate safety factor All pipework should be supported independently of the pump 8 Pump Priming Ensure that there is at least 200mm of water in your tank i e that the tank outlet is covered and the pump will not draw any air into the system Open the gate valve on the tank Check for any leaks and repair these if necessary If no leaks are present remove the pr...

Page 11: ...s removed by unplugging the cord from the socket outlet The socket outlet shall be in a dry and flood free location preferably do not use extension cords for this very reason and because they can cause voltage drop Supply voltage outside limits specified in Model Data can cause motor overheat leading to overload tripping reduced component life or seriously damage pump and voids warranty We recommend...

Page 12: ...fire do not allow leaves debris or foreign matter to collect around the pump motor To avoid burns when handling the motor let it cool for at least 20 minutes before trying to work on it Automatic thermal overload cut out protects the motor for heat damage during operation and it will restart without notice when the motor cools down 1 Start up Operation Ensure you have primed the pump correctly Inst...

Page 13: ... or occurs because the pump stops priming and as water is pumped out the pump runs dry The D R O P system is reset using the switch located on the condenser box 3 Restoring Operation Set the switch to O unplug unit from power outlet Remove cause of malfunction Wait a few minutes allowing all the hydraulic parts to cool down Set the switch on the 1 plug the unit into power outlet The red light goes...

Page 14: ...ce is required to the power supply cord and or appliance connectors they must be replaced with the specialised cord assemblies by Pentair Water service agent or similarly qualified personnel in order to avoid a hazard Liquid may be HOT release pressure with care before servicing 1 General Care and Maintenance Under normal conditions the Onga SMH series of pumps requires only minimal attention In or...

Page 15: ...Pump Suction head is too high Reduce the suction head Foot valve strainer is not submerged enough Make the suction pipe longer max 8 metres Suction pipe is taking in air Check the suction pipe and joints for air leaks Suction pipe strainer or non return valves are clogged with debris Clean the suction pipe strainer or non return valve Pump is clogged with debris Clean the pump of debris Reduced pe...

Page 16: ...he warranty period then Pentair Water will at its sole option repair or replace the product with a like product Replacement product or parts may include re manufactured or refurbished parts or components How long the warranty is effective 1 This Pentair Water product is warranted for 24 months for all parts from the date of the first consumer purchase 2 Authorised workshop labour will be free of c...

Page 17: ... work will be denied or suspended on equipment not readily accessible to service personnel that is products that are behind barriers tiled or bricked in installed in roofs or second story external walls including inaccessible power points 4 Any service of any product which is found to be faulty due to abuse fair wear tear misuse or improper installation will be charged to the owner at the service ...

Page 18: ...Notes 17 ...

Page 19: ...Notes 18 ...

Page 20: ... Tel 64 9 579 6254 Fax 64 9 579 6497 Email auckland pentairwater com au Americas Pentair Inc www pentair com Europe Pentair Pumps S p A www Pentairpumps it Asia China www pentairwater com India www pentairwater com information contained here in remains the property of Pentair Water Pty Ltd Any reproduction display publication modification or distribution is strictly prohibited without the prior wri...

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