5 YEAR LIMITED WARRANTY
Warranty applies to: 72MHz OneVue Sync Transmitters, GPS Receiver, ClassicSync Transmitters (XR and 14000 Series),
and 72MHz Analog Clocks, Digital Clocks and Timers.
Primex, Inc. warrants this product to be free from defects in materials and workmanship for a standard of five (5) years
from the date of purchase. All product accessories, including external antennas and kit components, wireless tone
generator, wireless data receiver, and UPS backup, are warranted for a period of one (1) year against material or
manufacturing defects from the date of purchase. Primex, Inc. will at its sole option, repair or replace any components
that fail in normal use. Such repairs or replacements will be made at no charge to the customer for replacement parts.
The customer will be responsible for any transportation costs.
This warranty does not cover
(1) Physical damage to this product; (2) Product failure or damage caused by improper installation, lack of periodic
maintenance, improper or abnormal use, misuse, neglect or accident (3) Damage caused by another device or software
used with this product (including, but not limited to, damage resulting from use of non-Primex brand or approved parts,
consumables or accessory items); (4) Problems arising from anything other than defects in materials or workmanship;
and (5) Consumables or other items requiring periodic maintenance or replacement with ordinary wear and tear,
including, but not limited to, product batteries and cables. This warranty is VOID if this product has been altered or
modified in any way (including, but not limited to, attempted warranty repair other than by Primex or an authorized
service partner).
Limitation of Liability
The warranties and remedies contained herein are exclusive and in lieu of all other warranties express or implied or
statutory, including any liability arising under any warranty or merchantability or fitness for a particular purpose, implied,
statutory or otherwise. In no event shall Primex, Inc. be liable for any incidental, special, indirect or consequential
damages, whether resulting from the use, misuse or inability to use this product or from defects in the product. Some
states do not allow this exclusion or limitation of incidental or consequential damages so the above limitations or
exclusion may not apply to you.
To obtain warranty service
If, after following the instructions in the product manual, you are certain the product is defective, contact Primex
Technical Support to assist with troubleshooting the issue. If the issue cannot successfully be resolved and the product
is under warranty, a RMA (Return Material Authorization) will be generated. The RMA form will be provided via email
with detailed instructions for the return. All merchandise returned must be shipped to Primex, Inc. Attn: Returns Dept.,
N3211 County Road H, Lake Geneva, WI 53147. Primex, Inc. retains the exclusive right to repair or replace the unit at its
sole discretion. Such shall be your sole exclusive remedy for any breach of warranty.
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