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Other trademarks, product, service and company
names mentioned may be the property of their
respective owners.

Privacy Policy

OnePlus is constantly striving to protect your personal
information. To better understand how we protect
your personal information, you can read our "Privacy
Policy" in the Setup Wizard when you turn on your
phone for the first time. You can also check our
"Privacy Policy" by following the steps: Settings >
About Phone > Legal Information > Privacy Policy.

Precautions for using the device

Please read all the safety and health information
carefully before using your device to ensure its safe
and proper operation.

General Safety Information

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Summary of Contents for OxygenOS12

Page 1: ... experiences may differ from the interface presented in this manual The software interface is subject to change Table of contents GETTING STARTED 4 FRONT BACK VIEW 4 SETTING UP YOUR DEVICE 4 BATTERY AND CHARGING 5 PHYSICAL BUTTONS 7 TRANSFER DATA TO ONEPLUS DEVICE 9 THE BASICS 11 BASIC GESTURES 11 INSTALL AND UNINSTALL APPS 12 USE APPS 13 HOME SCREEN 14 HOME SETTINGS 15 ...

Page 2: ...ANDROID AUTO 28 PERSONALIZATIONS 29 DISPLAY SETTINGS 29 HOME SCREEN LOCK SCREEN 30 DISPLAY BRIGHTNESS 31 SOUND VIBRATION 33 NOTIFICATIONS STATUS BAR 36 MANAGE NOTIFICATIONS 36 PASSWORD SECURITY 38 PRIVACY 40 SAFETY EMERGENCY 42 BATTERY 44 APPS 44 LOCATION 46 DIGITAL WELLBEING PARENTAL CONTROLS 46 SYSTEM SETTINGS 48 USERS ACCOUNTS 55 ABOUT DEVICE 56 GOOGLE 56 MANAGE YOUR GOOGLE ACCOUNT 56 TIPS SUPP...

Page 3: ...2 REBOOT UPDATE BACKUP RECOVERY 75 REBOOT OR FORCE REBOOT 75 SYSTEM UPDATES 75 BACK UP AND RESET 75 FACTORY RESET 76 ACCESSIBILITY 78 PRESS POWER BUTTON TO END CALLS 78 MAGNIFICATION 78 COLOR INVERSION 79 HIGH CONTRAST TEXT 79 SAFETY INFORMATION 80 PRECAUTIONS FOR USING THE DEVICE 82 FCC NOTICE 92 CARE AND MAINTENANCE 100 ONEPLUS DEVICE WARRANTY INFORMATION 102 THE LIMITED WARRANTY DOES NOT COVER ...

Page 4: ...3 RETURN POLICY LIMITED TO EUROPE 104 ...

Page 5: ...about your device and start using Front Back View Setting up your device Insert SIM card 1 Insert the SIM Tray Ejector into the small hole on the SIM card holder Press the ejector firmly into the hole to push the SIM card tray out ...

Page 6: ... the phone If your phone does not power on you may need to charge it Setup Wizard When you first boot up the phone or after a factory reset the Setup Wizard lets you customize all features including language software buttons gestures fingerprint unlock and other features If you want to change these later you can do so after setting up the phone in the Settings app Battery and charging You will nee...

Page 7: ... the adapter 2 Plug the USB cable into the phone s USB port 3 Plug the adapter into a power socket 4 After charging unplug the USB cable from the phone and unplug the adapter from the socket Save power and extend battery life Reduce power consumption by doing the following 1 Turn off the screen when the device is not in use 2 Turn on Battery Saver mode when the battery is low 3 Disable Bluetooth a...

Page 8: ...r button to turn on the device when the device is off Press and hold the power button for Google assist when the device is on Press the power button and volume up button simultaneously for Emergency Power off Restart when the device is on Click the power button to turn on the screen Volume button The volume button is located on the left side of the phone When playing music or video press the volum...

Page 9: ...be silenced except for alarms Ring Calls alarms and notifications will function normally NOTE If the phone is in Do Not Disturb mode the ringtone and vibration will be turned off Shortcut keys You can perform quick actions using the shortcut keys Press and hold the power button and volume up button simultaneously to turn off the device Press and hold the power button and volume down button simulta...

Page 10: ... or other Android devices 1 Open the Clone phone Select I m a new phone then select your old phone s type Follow the prompts on the new phone screen Download and install Clone phone on your old phone 2 Tap Continue on your new phone 3 Open Clone phone in your old phone select I m an old phone and scan the QR code on your new phone to connect the two phones 4 After connecting the two phones select ...

Page 11: ...ed to complete the whole data transfer process while connected to a Wi Fi network and Clone phone should always stay on the screen If you ever get disconnected from the iCloud server please try logging into iCloud again and pick up with the data transmission Please note that only certain format of data can be transferred due to compatibility issues ...

Page 12: ... 1 Tap to enter the app or select it 2 When viewing a webpage or list swipe up or down to scroll 3 Swipe left or right with your finger to switch tabs change pages or slide content in the weather calendar gallery app list 4 Two finger zoom for images 5 Press and hold the screen to bring up the pop up window for advanced settings or to enter edit status ...

Page 13: ...apps It is advisable to download apps on a Wi Fi network New upgradation of apps that you download would be reminded Choose yes no Uninstall apps Uninstall apps as follows On the home screen or app drawer press and hold the app icon and select uninstall Go to Play Store Manage app advice Manage uninstalled click to enter the app details select uninstall Go to Settings App management App list and s...

Page 14: ...Open apps Open the app by the app icon on the desktop or in the app drawer View app info Long press an app s icon and select app info in the pop up box to view app info and setting options Switch apps In Navigation gestures swipe left or right along the bottom bar to switch between apps In Back Home Recents tap Recents button in the navigation bar to switch between apps ...

Page 15: ... Navigation gestures swipe up from the bottom edge of the screen and pause then tap Clear All to clear background tasks Tap Recents button to enter the recent apps list then tap Clear All to clear background tasks Pinned apps will not be closed Lock background apps In the recent apps list press the Settings button on top right corner to access menu options Select Lock to stop the app from being cl...

Page 16: ...r app on the home screen to create a folder Wallpapers Long press a blank space on the home screen and select WALLPAPERS to set your home screen wallpaper and lock screen wallpaper Widgets Add widgets Long press on a blank space from the home screen and then press the button on top left corner to select Widgets then press a widget and drag it to the home screen Home Settings Long press the blank s...

Page 17: ...rn the screen off and lock the device Launcher layout Choose between Home screen only and Home screen and Drawer Icon pack Set up icon styles for preset apps and some third party apps Home screen layout Adjust the number of desktop grids and icon sizes You can also set whether to hide the app names Hidden Space To access swipe right in the app drawer or swipe outwards with two fingers on the home ...

Page 18: ... page or anywhere on the home screen except for the right top corner which will enter into shelf page You can clear a notification by swiping it right Some notifications need to be cleared by closing the related app Long press a notification to enter the notification settings for that app There are two categories Important and Other you can choose to move less important notification to the Other ...

Page 19: ...nd choose Other Quick Settings Tap the quick settings icon to turn on off specific functions quickly Press and hold an icon in the quick settings menu to open the corresponding settings interface Swipe down again to view more buttons and brightness settings ...

Page 20: ...i Alarm enabled No SIM card Silent mode enabled G Connected to GPRS network Vibration mode enabled 3G Connected to UMTS network Airplane mode enabled H Connected to HSDPA network Normal charging H Connected to HSPA network Battery capacity 4G Connected to LTE network NFC enabled 5G Connected to 5G network Gaming mode enabled Bluetooth enabled Do not disturb mode enabled Wi Fi hotspot enabled ...

Page 21: ...ress the power button or by simply saying Hey Google With Google Assistant you can Make quick phone calls on the go e g Call Mom Send text messages e g Text Sara I am running late Set reminders e g Remind me to buy a birthday gift for John Take a selfie e g Take a selfie Set calendar events e g Set a calendar event for dinner with Charlie tomorrow from 7 9 Play music e g Play jazz music on YouTube...

Page 22: ...making calls Data usage You can check statistics on the mobile data and Wi Fi traffic usage Network settings Go to Settings Mobile network Data usage turn on or off the network Network access You can set up different ways of using the network including Wi Fi mobile data Only Wi Fi Only Mobile Data and Disable network when you use different apps Data saving When the option is turned on apps in the ...

Page 23: ...omatically connect to an unencrypted Wi Fi network that you have selected To connect to an encrypted network enter the password and tap CONNECT You can also manually add a Wi Fi network by selecting Add networks Wi Fi Assistant When the option is turned on the system will 1 Auto connect to the best Wi Fi 2 Auto switch to mobile network when the quality of Wi Fi networks is poor Dual channel accele...

Page 24: ... status display Turn on or off the Bandwidth label the number will be presented Adjusting Wi Fi status display will not affect Wi Fi functionality Wi Fi data usage You can view your Wi Fi data usage here including the total data usage and the data usage of different apps Passpoint Turn on to discover Wi Fi networks that support the Passpoint protocols Wi Fi Direct Bluetooth Bluetooth lets you conn...

Page 25: ...e option Visible to Other Devices is turned on so that others can find and pair with your devices Media volume sync When the option is turned on volume on Bluetooth devices and your phone will be synced Display codec standard Display the current codec standards for paired devices Connection sharing Share personal hotspot and screencasts Airplane mode After switching your device to airplane mode yo...

Page 26: ...st make sure that the option Visible to Other Devices is turned on so that this hotspot can be connected manually Wi Fi 6 hotspot A Wi Fi 6 hotspot provides a faster connection but you might be unable to find this hotspot on older devices Connection management The maximum allowed connections and the data restriction can be set Automatically turn off personal hotspot when idle when no devices are c...

Page 27: ...ing follow the steps below 1 Go to Settings Connection sharing enable Bluetooth tethering 2 Pair and connect your phone in the Bluetooth settings interface of other devices NFC When NFC is enabled you can exchange data with another device when the two devices are touching Tap pay Go to Settings Connection sharing switch on NFC Tap pay After the default payment app is set you can make payment by ta...

Page 28: ...n Screencast Make sure your phone and the display device are connected to the same network or that the display device has the wireless display function turned on Pair your phone with the display device to stream your phone screen to it Before using the Miracast function ensure that your TV projector screen and other display devices are compatible with the Miracast function and the function of the ...

Page 29: ... print services Add print service Add a new print service for printing works VPN Go to Settings Connection and Sharing VPN Then click adding VPN after completing the VPN name type server address and other information Private DNS Private DNS is a mechanism to achieve encrypted transfer Once connected it helps to enhance network security However it may also lead to network latency and connection fai...

Page 30: ... wallpaper provided by OnePlus or you can use a personal photo as your wallpaper Always On Display Including Display options and Display settings that you could customize your phone Display settings You can set WHAT TO SHOW Contextual info Show fingerprint icon Display message New notifications Fingerprint animation There are seven different fingerprint animation effects that you can select Icon s...

Page 31: ...r Customize the status notification shape there are four shapes available Round Square Teardrop Round rectangle Horizon light There are 3 kinds of colors available including Blue Red Gold Home screen Lock screen Home screen mode Drawer mode Standard mode Drawer mode Home screen layout You can choose different layouts as you like Lock home screen Home screen layout is locked and cannot be changed I...

Page 32: ...d apps will be added to the Home screen LOCK SCREEN Raise to wake Double tap to wake or turn off screen Lock screen shortcuts RECENT TASK Recent tasks manager Display brightness There are two modes here including Light and Dark mode You can choose the Auto switch and the Dark mode will replace Light mode at sunset Dark mode settings Go to Settings Display brightness Dark Dark mode settings ...

Page 33: ...and white effect to fit more reading scenario Black and white effect is for purely words and Color is for comfortable color reading Screen color temperature cannot be adjusted when Eye comfort on Schedule time You can also set the start and end time of Eye comfort according to your own habits Auto rotate If enabled the phone display will automatically rotate as the phone rotates Auto Screen off Yo...

Page 34: ...battery usage Video image sharpener Bright HDR video mode Increase screen brightness when playing HDR videos This will consume more power and cause your phone to heat up More Screen resolution Auto select FHD QHD Screen refresh rate Standard 60 High 120 Hz Screen display Front camera display by app full screen display by app Sound vibration Go to Settings Sound Vibration to change the sound settin...

Page 35: ...ings for notifications messages calls ring for repeated calls and silence media when Do Not Disturb is on Volume Media Adjust the slider to set the volume for playing music video and more Ringtone Adjust the slider to set the ringtone volume for phone calls and other notifications Notifications Adjust the slider to set the notification volume for phone calls and other media notifications Alarm Adj...

Page 36: ...or Vibrate on ring and Notification vibration Haptics and touch Vibrate on touch Get haptic feedback for touches swipes and more Haptic intensity How touches feel Crisp Gentle SOUNDS More sounds haptics If you need to turn off the system sound you can do so here Dial pad tone Lock screen sound Screenshot sound Fingerprint animation sound Touch sounds ...

Page 37: ...volume or ringtone volume based on your preference Default recorder Auto select Add on Notifications status bar If you want to receive relevant system notifications you can open Display data usage in notification drawer and Pull down on Lock screen to access notification drawer Manage notifications Notification on lockscreen 1 Show conversations default and silent 2 Don t show any notifications Ap...

Page 38: ... Notification icons You can change notifications icons status here Show icon Shownumber and Do not show Status bar icons Status bar icons are displayed on the status bar at the top of the screen The icons listed in the table below are the most common ones Real time network speed NFC HD voice Ring Alarm VoWiFi Do Not Disturb VPN Bluetooth Earphones Data saving Work profile ...

Page 39: ... phone or view phone data Enter 6 digits password for Lock screen password Set privacy password The privacy password will be used for verification in features such as App lock Use a different password type You can choose different ways to set your lock screen password including pattern 4 digits password 4 16 digits password and Password with 4 16 alphanumeric characters Fingerprint You can add del...

Page 40: ... Press firmly on the phone screen to ensure your fingerprint data is fully added Fingerprint animation effect Set animation effect You can select one of the seven forms below could be adjusted in Personalizations Energy Cosmos Ripple Stripe None Fireworks Magic Wormhole In addition to unlocking your phone you can use your fingerprint to authorize purchases and access apps Add Face ...

Page 41: ... phone from the lock screen Auto unlock once the screen is on Enable this to unlock your phone with your face as soon as the screen turns on without swiping first Face unlock assistive lighting In situation where the camera cannot recognize your face the screen will light up to help the camera recognize you Privacy Permission manager Set app permissions to use microphone camera contacts calendar a...

Page 42: ...s you type and briefly convert them to an encrypted asterisk Experience improvement programs OnePlus notifications Receive official OnePlus news product information questionnaires and recommendations coupons User Experience Program Allow OnePlus to anonymously analyze general statistical data about phone usage to improve product design and user experience System stability improvement program Allow...

Page 43: ... from Google Saved passwords credit cards addresses Google location history Saved passwords credit cards addresses Activity controls Choose the activities and info you allow Google to save Ads Advertising ID and personalization Usage diagnostic Share data to help improve Android Alert me when apps read clipboard Allowing apps to read your clipboard may cause privacy leaks Alert me when apps read c...

Page 44: ...locate your device remotely and keeps your data safe if the device is lost Ways to locate your Android device Find My Device app Get it on Google Play Find My Device web Open web portal Web Visit android com find Note Find My Device helps you locate this device remotely If you lose this device it also helps you keep your data safe Google Play system update check whether the device need to be updat...

Page 45: ...ngs High performance mode The system always operates in a high performance mode but it will increase extra power consumption Optimize battery use Automatically optimize apps that are draining battery in background Sleep standby optimization Your phone consumes less power and reduces notifications when you are asleep Optimized night charging To reduce battery aging your phone learns from your daily...

Page 46: ...e settings below will save power When this button is on the settings below will ensure that you can continue receiving messages normally Display over other apps You can go to Settings Apps Display over other apps to view and configure supported apps When you open the specified application in Display over other apps the app will create a picture in picture window when you open or leave the applicat...

Page 47: ...plications that supports App cloner Tap the application to open App cloner Location Enable this to allow apps to use location information Wi Fi and Bluetooth scanning Allow apps and services to scan for Wi Fi and nearby devices at any time Location may use sources like GPS Wi Fi mobile networks and sensors to help estimate your device s location Google may collect anonymous location data to improv...

Page 48: ...ows App paused your App timer ran out It ll start again tomorrow You can click SETTINGS on the pop up window to delete the timer Bedtime mode Use Bedtime mode to disconnect from your phone and avoid interruptions while you sleep When it starts Grayscale removes the screen s color do not disturb mode will mute sounds so you aren t woken up by calls or notifications When it ends your phone changes b...

Page 49: ...estrictions and set other limits to help children balance their screen time System settings System Navigation The device supports two types of navigation Go to Settings System settings System Navigation choose Gestures or Buttons Language Set your system language and input method Languages Set your system language Tap Add a language to add language Press and drag the selected language to the top o...

Page 50: ... and Google voice typing Keyboard settings Keyboard location default hide Mistouch prevention Swiping on the left or right edges of the keyboard will not return you to the previous page Input assistance Autofill service Enable this to automatically fill in saved data when you browse the web or enter your account password or in other scenarios This function will require additional apps to be instal...

Page 51: ...Accessibility General Convenience tools Press Power button to end calls Accessibility menu Show frequently used functions in a large menu Accessibility button Quickly access accessibility features from any screen Shortcut from Lock screen Allow accessibility function shortcuts to be accessed form the Lock screen Vision TalkBack When TalkBack is turned on it will provide you with voice feedback so ...

Page 52: ...ickly zoom in on the screen to display content more clearly Other functions Color correlation high contrast text remove animations and color inversion Hearing Live Caption Automatically caption media Caption preferences Live Caption detects speech in media and automatically generates captions Sound Amplifier Sound Amplifier supports quick enablement in the following two ways 1 To enable the sound ...

Page 53: ...w long to show messages that ask you to take action but are visible only temporarily Vibration haptic Ring vibration notification vibration touch feedback Switch access Let people with motor impairments control phones and tables using one or more switches Use switches to select items scroll enter text and more Large mouse pointer on off Click when pointer stops When a mouse is connected you can se...

Page 54: ...e calls and access storage data Convenience tools Power button Double click the power button Set whether pressing the power button twice will turn on the camera Press and hold the power button Press and hold the power button to turn on the device when the device is off Press and hold the power button for Voice Assistant when the device is on and it can also be changed to power menu Screenshot You ...

Page 55: ... button at the same time Tutorial Delete original image after editing Screenshot sound on off Preview window location left and right Screen recording Record system sound at maximum volume Record microphone sound Scheduled power on off For the convenience of users the time switch on off function is built in You can go to Settings System settings Scheduled power on off to set this function Power men...

Page 56: ...nutes of inactivity RAM Boost Optimize RAM utilization based on your usage Back up and reset Back up migrate Back up data to or restore data from a local storge Google Backup Using google to backup data Reset phone Users accounts Multiple users You Owner Display the currently logged in user Tap to change username username defaults to the phone owner ...

Page 57: ...basic phone information system version and more in the About device option Device name Tap to edit the device name Storage Apps storage RAM when enough storage space is available you can use part of it to expand your RAM Android version Show Android version and Android security update Status Tap to view the phone number signal etc Version This shows the baseband kernel version Award Tap to view Ox...

Page 58: ...57 Tips and Support provides tips and FAQ on device usage ...

Page 59: ...logs and tap the number to dial it Answer or refuse incoming calls Swipe up to reject a call or swipe down to accept it Incoming call during normal use The green button is to accept the call and red is to reject it Call screen After accepting a call the interface functions are as follows Speaker Enables loud speaker mode during call Keypad Opens the dial pad Mute Mutes the microphone Add call Adds...

Page 60: ... dialing To enable or disable Assisted dialing while roaming and Default home country region code Blocked numbers When switched on you won t receive calls or texts from blocked numbers from unidentified callers Calls Answer End call Auto answer calls when connected to external audio device Press Power button to end call Vibrate when call is answered ended Flash on call The camera flash will blink ...

Page 61: ...ound and vibration Voicemail Set voicemail notification as Important or Other Caller ID announcement the caller s name and number will be read out loud for incoming calls Flip to Silence Enable to silence an incoming call by placing your phone face down on a flat surface Contacts Contacts has following functions Edit delete search set labels manage blocked numbers and more Add a contact 1 Enter Co...

Page 62: ... by file category including Documents Downloads Recent Photos Videos Audio and so on Storage View and manage folders and documents stored on your phone and your cloud drive Details Search file Tap and then enter key words to find your files Messages Send receive and view Messages through the Messages app Send message 1 Open the Messages application 2 Tap the button in the lower right corner 3 Sele...

Page 63: ...p the send icon on the right to send it Message settings Tap the menu button in the upper right corner and select Settings Message settings include Chat features Notifications Bubbles Hear outgoing message sounds Your current country Automatic previews Spam protection Advanced About Terms privacy Enter advanced settings to reach Group messaging Auto download MMS when roaming Use simple characters ...

Page 64: ... cities Settings Tap the menu button in the upper right corner and select Settings Weather alert Enable this to receive weather notifications Temperature Select the temperature unit Celsius or Fahrenheit Wind Select the wind unit like Meters per second m s Kilometers per hour km h Feet per second ft s Miles per hour mph Nautical miles per hour kts Precipitation Select units of precipitation Millim...

Page 65: ...multiplication and division calculations Scientific Calculator Tap the spread icon on the left bottom corner to enter scientific mode View history Swipe down to view history and tap the CLEAR button in the upper right corner to clear it Recorder Recorder provides recording and playback functions Enter the application drawer and open the Recorder app Record Start recording Tap to start recording Pa...

Page 66: ... quick notes and edit text and pictures Add note Tap to add a note Supports adding text album pictures photos voice recognition doodles notebook to do list Allows to delete notes set reminders etc Change the text styles Tap the Aa icon to change the style of your texts Search notes Tap and enter the keywords to search Delete a note Long press the note that you want to delete and tap the delete but...

Page 67: ...list view Collections This includes commonly used albums recently deleted albums and other albums Tap albums to view specific lists and photos Explore This includes Smart category feature and Story function Smart category will categorize photos by people places and things and other standards Story feature will create personal videos automatically based on specific photos Dynamic Layout Double fing...

Page 68: ... alarm clock ringtone from system ringtones or local storage Vibrate When the alarm clock rings the phone will vibrate at the same time Label An alarm note will be displayed on the screen when it rings Delete alarm Long press the alarm you want to delete and tap Delete World Clock Add region Tap the globe icon at the bottom of the screen to check and select the cities from the list Comparison time...

Page 69: ... pause a countdown Label Tap Add Label to input whatever you want to rename it Stopwatch Start Tap to start the timer Pause Tap to pause the timer Mark Tap to mark Share Tap to share the timer Zen Mode Zen Mode allows you to put the phone down and enjoy your life just yourself or with others you like Once started it can t be canceled and incoming notifications will be temporarily muted Application...

Page 70: ...art Set Zen Mode Enter Zen Mode tap profile icon in the top right corner and then tap settings icon Set the theme sounds daily reminder notification and more Group Zen You can create a room and share to friends by SNS It is not limited to OnePlus Clone Phone Clone phone allows you to quickly migrate contacts call logs text messages pictures audio video notes apps downloads documents and other data...

Page 71: ...e customized content Chrome Browse the Internet with Chrome and bring your open tabs bookmarks and address bar data from your computer to your mobile device Gmail Send and receive email with Google s web based email service Maps Get directions and other location based information You must enable location services to use Google Maps YouTube Watch and upload videos from your device Drive ...

Page 72: ...your Google Account with Google Photos YouTube Music A new music app by Google that allows you to easily find the songs and videos you re looking for and to discover new music Files Files is a file management app for file browsing and transfer Calendar Google Calendar is an app for time management and schedule Assistant Google assistant is an artificial intelligent assistant Refer to Google Assist...

Page 73: ...are gaming You can configure this in Games General Gaming Tools A collection of convenient gaming tools Swipe down from the upper left or right corner of the screen while in Gaming Mode Touch optimization Allows players to adjust Touch sensitivity Swipe sensitivity and it can provide richer customization for example notification drawer mistouch prevention settings etc Monitor Data Real time FPS GP...

Page 74: ... for professional game players This mode will block all notifications and calls and you can see the missed calls in the call history to catch up later This mode will eliminate all gaming mistouches and interruptions by disabling Quick settings navigation gestures and Gaming Tools Game filters The filters including HDR Night vision Dark correction and Retro film Game filters is available on PUBG Mo...

Page 75: ...phone will not ring or vibrate when it receives a notification except for alarms and settings Scroll to the notification bar and tap to enable the Do Not Disturb function See Do Not Disturb for settings App Cloner Create a new copy for the application to login to different accounts Go to Setting Apps App Cloner The list will show you the applications that supports App cloner Tap the application to...

Page 76: ...rebooting your device in the following two ways 1 When powered on press power button and volume up button simultaneously and then tap Restart to reboot the device 2 When powered on long press the power button and volume up button for 10 seconds the phone will shut down and then press the power button to turn on the device again System updates 1 Settings About device Software update Then the system...

Page 77: ... sync 2 Wait for the system to complete synchronization automatically 3 Use the Wi Fi network to back up your device as the data size may be too large to back up using mobile data Restore Backup After a factory reset or when you switch to a new device log in to your Google account on the device and enable Account sync to restore the data on the phone Factory reset Note 1 Restoring factory settings...

Page 78: ...uch as photos and documents in the phone and local backup have first been copied to another device Operating guidelines 1 Settings System settings Back up and reset Reset phone 2 Tap Reset phone 3 Enter passcode If passcode is enabled 4 Wait till the factory reset is complete ...

Page 79: ...llows you to end a call by simply pressing the power button Magnification Go to Settings System settings Accessibility Vision Magnification Magnification shortcut To zoom in 1 Use the preset shortcut to start magnification 2 Tap the screen 3 Drag with two fingers to move around the screen 4 Pinch in or out with two fingers to adjust zoom 5 Use the shortcut again to stop magnification To zoom in te...

Page 80: ...You can t use zoom function on the keyboard or navigation bar Color inversion Go to Settings System settings Accessibility Vison and enable Color inversion to invert the display colors High contrast text Go to Settings System settings Accessibility Vison High contrast text Enable this function to increase the contrast with background ...

Page 81: ...to make changes or improvements to any of the products described in this document without prior notice The contents of this document are all provided as is Except as required by applicable law no warranties of any kind either express or implied are made in relation to the accuracy of this document To the maximum extent permitted by applicable law under no circumstances shall OnePlus or any of its ...

Page 82: ...rmissions ONEPLUS and are trademarks or registered trademarks of OnePlus Technology Shenzhen Co Ltd All rights reserved AndroidTM is a trademark of Google Inc LTE is a trade mark of ETSI The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc The N Mark is a trademark or registered trademark of NFC Forum Inc in the United States and in other countries Manufactured un...

Page 83: ...ect your personal information you can read our Privacy Policy in the Setup Wizard when you turn on your phone for the first time You can also check our Privacy Policy by following the steps Settings About Phone Legal Information Privacy Policy Precautions for using the device Please read all the safety and health information carefully before using your device to ensure its safe and proper operatio...

Page 84: ... store or carry your mobile phone or accessories near liquid or flammable gas Do not place the phone near magnetic cards or other magnetic objects since information stored on floppy discs memory cards and credit cards could be damaged by magnetic radiation Do not place the battery phone or charger in a microwave oven or other high voltage equipment Otherwise it may cause circuit damage fires or ot...

Page 85: ... not approved by OnePlus may damage the phone or violate local regulations for radio devices OnePlus will not take any responsibility for accidents or problems caused by using accessories that are not approved by OnePlus The device is designed for water resistance under certain conditions but OnePlus does not recommend excessive submersion Liquid damage will void the warranty When connecting with ...

Page 86: ...occur Keep a minimum distance of 15 cm between a wireless device and an electronic implant pacemaker insulin pumps neurostimulators etc Keep the device away from the belly of pregnant women Keep the device away from the lower abdomen of adolescents Children and adolescents should make reasonable use of the phone Avoid night communications and limit the frequency and duration of calls Only connect ...

Page 87: ... to the use of data SMS and MMS messages rather than calls If your device support wireless charger and when using it as a wireless charger it is intended for use as a desktop device and should not be carried when in this mode To comply with RF exposure requirements when using in the wireless charging mode please place the device at a minimum distance of 10cm from your body Battery Safety Please do...

Page 88: ... or allow metallic or conductive objects to contact the battery terminals Avoid dropping the phone or battery If the phone or battery is dropped especially on a hard surface and the user suspects damage take it to a service center for inspection If you experience any battery abnormalities such as high temperature discoloration distortion or leakage immediately discontinue usage of the device and c...

Page 89: ...or strong vibrations in areas near a TV radio or other electrical appliances The charger shall be installed near the equipment and shall be easily accessible The maximum ambient charging temperature of the equipment declared by manufacturer is 35 C Sockets that are dirty may cause poor contact with the charger and your phone may fail to charge properly Please only use the official OnePlus charger ...

Page 90: ... a high voltage power supply or the battery could become damaged Do not disassemble or modify charger as this may lead to personal injury electric shock or fire Do not touch the charger cable or power socket with wet hands as this may cause electric shock Do not place heavy objects on the power cord or attempt to modify any cables Make sure to grasp the charger firmly while unplugging it Do not pu...

Page 91: ...ting a vehicle Be sure to obey related regulations in the area or country in where you drive Do not place your phone or accessories near safety air bags Compass and GPS information are only used for reference purposes If you do not wish to disclose your location be sure not to use applications that can record your location Health Information To prevent possible hearing damage do not listen at high...

Page 92: ...ng this device If you have the following symptoms headache dizziness convulsion eyes or muscle cramps loss of consciousness or involuntary body movements please stop using the device immediately and seek medical attention Avoid using the device for extended periods and keep proper distance from your eyes Laser Safety Statement If this product supports the laser auto focus feature To ensure proper ...

Page 93: ... with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation NOTE The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment Such modification...

Page 94: ...ons may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorien...

Page 95: ...be collocated or operate in conjunction with any other antenna or transmitter The country code selection is for non US model only and is not available for all US models Per FCC regulation all Wi Fi products marketed in US must be fixed to US operation channels only RF Exposure Information SAR This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency...

Page 96: ...ting can be well below the maximum value This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate or SAR The SAR lim...

Page 97: ...CC ID 2ABZ2 AA438 For this device the highest reported SAR value for usage against the head is 1 19 W kg for usage near the body is 1 19 W kg While there may be differences between the SAR levels of various devices and at various positions they all meet the government requirement SAR compliance for body worn operation is based on a separation distance of 15 mm between the unit and the human body C...

Page 98: ... avoided For information about SAR visit https www fcc gov general radio frequency safety 0 https www fcc gov general specific absorption rate sar cellular telephones FCC Hearing Aid Compatibility HAC regulations for wireless devices Your phone is compliant with the FCC Hearing Aid Compatibility requirements The FCC has adopted HAC rules for digital wireless phones These rules require certain phon...

Page 99: ... is considered hearing aid compatible under FCC rules if it is rated M3 or M4 for acoustic coupling and T3 or T4 for inductive coupling These ratings are given on a scale from one to four where four is the most compatible Your phone meets the M3 T3 level rating However hearing aid compatibility ratings don t guarantee that interference to your hearing aids won t happen Results will vary depending ...

Page 100: ...earing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or ph...

Page 101: ...ife of your device Only qualified and authorized personnel should make repairs to this product Disabling features such as Bluetooth and Wi Fi when not in use and dimming the screen can help you save energy and extend battery life Clean your phone and charger with a soft clean dry cloth If the screen comes into contact with liquid or dust please clean it immediately Do not use alcohol or irritating...

Page 102: ... operate your phone between 35 to 85 humidity Do not place the phone on uneven or unstable surfaces Do not hit press shake or drop the phone to avoid damage and injury Chargers are not waterproof Please do not use these devices in the bathroom areas of high temperature humidity or dust please avoid rain When the phone is transmitting data or saving information do not remove the SIM card Please kee...

Page 103: ...are components of the product as originally supplied and does not cover or partially covers software consumable items or accessories even if packaged or sold together with the product The limited warranty only covers functional defects of product caused by workmanship or build materials For more details please contact OnePlus Customer Support by visiting oneplus com support The limited warranty do...

Page 104: ...efaced damaged altered or made illegible 5 Ordinary wear and tear 6 Defects or damage resulting from the use of the product in conjunction or connection with accessories products or ancillary peripheral equipment not furnished or approved by OnePlus 7 Any physical feature defects or damage resulting from improper testing operation maintenance installation service or adjustment not furnished or app...

Page 105: ...lease contact OnePlus Customer Support for more details Return Policy Limited to Europe OnePlus phones and accessories are made to the highest standards and undergo rigorous testing If you are not satisfied with your OnePlus product for any reason you may request a return within 15 calendar days of delivery Once we approve your return request and receive the product we will perform standard inspec...

Page 106: ... In accordance with the U K Consumer Rights Act 2015 any goods that are not 1 of satisfactory quality 2 fit for their given purpose or 3 as described may be returned free of charge within 30 days of delivery Please submit a ticket describing the problem with your device In order to be eligible for a refund you must contact us within 30 days and describe in details how the goods were defective dama...

Page 107: ...e products purchased from OnePlus official website www oneplus com or OnePlus Exclusive Store For any product not purchased from OnePlus official website or OnePlus Exclusive Store you may refer to the Return Policy of the retailer in question Please contact OnePlus Customer Support to request a return at oneplus com support DE OnePlus Kundenbetreuung Weitere Informationen finden Sie in unserem Su...

Page 108: ...ite d assistance en ligne pour obtenir plus d informations www oneplus com fr support Téléchargements et Manuels https www oneplus com fr support manuals ES OnePlus Atención al Cliente Para información soporte y asistencia vaya a www oneplus com es support Descarga el manual en https www oneplus com es support manuals ...

Page 109: ... assistenza vai su www oneplus com it support Scarica manuali https www oneplus com it support manuals PT Suporte ao Cliente OnePlus Para informações suporte e assistência acesse www oneplus com pt support Descarregar manual https www oneplus com pt support manuals ...

Page 110: ... till www oneplus com se support Ladda ned manualer https www oneplus com se support manuals IN OnePlus Customer Support Support information and assistance go to www oneplus in support Download manuals https www oneplus in support manuals NL OnePlus Klantenservice ...

Page 111: ...load handleidingen www oneplus com nl manual FI OnePlus asiakaspalvelu Tuotetuki ja asiakaspalvelu www oneplus com fi support Lataa käyttöohjeita www oneplus com fi support manuals DK OnePlus kundesupport For support information og hjælp venligst gå til www oneplus com dk support ...

Page 112: ...nePlus klienditugi Tugiteave ja abi www oneplus com ee support Lae alla käsiraamat www oneplus com ee support manuals LT Pagalba klientams Eiti į palaikymo informaciją bei pagalbą www oneplus com lt support Parsisiųsti varototojo vadovą www oneplus com lt support manuals ...

Page 113: ...112 RO Asistență clienți OnePlus Informații de suport și asistență https www oneplus com ro support Descărcați manuale https www oneplus com ro support manuals ...

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