On-Q 364732-01 User Manual Download Page 4

 

 

 

 

 

 

 

 

301 Fulling Mill Road, Suite G          ©Copyright 2004 by OnQ Technologies,  

Middletown, PA   17057 

           Inc All Rights Reserved. 

(800)-321-2343 

           www.onqhome.com 

Innovations in Home Living. 

TABLE OF CONTENTS 

 

I.  Introduction  

 

 

 

 

 

 
II.  Product Overview 

 

 

 

 

 

 

A.  Features  

 

 

 

 

 

B. 

Components 

Included 

    3 

C. 

Replacement 

Parts     3 

D. 

Detailed 

Physical 

Description 

   4 

 
III. 

Installation 

      7 

 

A.  “Rough-In” Steps  

 

 

 

 

B. 

“Trim-Out” 

Steps     7 

 
IV.  Configuration 

 

 

 

 

 

 

A.

 

Configuring a NIC card to talk to the Router/Switch   

B.

 

Logging on to the Router/Switch 

 

 

 

10 

C.

 

Internet 

Port 

Setup 

    11 

1. 

Cable 

Modem 

Setup 

    12 

2. 

DSL 

Setup 

     14 

D.

 

Local 

Port 

Setup 

     17 

 

V. 

Advanced 

Setup 

     19 

 

 

A.  Management 

 

 

 

 

 

19 

1.  Change Administrator’s password 

 

 

19 

B.  Others   

 

 

 

 

 

20 

1.

 

Factory Reset  

 

 

 

 

20 

2.

 

Firmware 

Upgrade 

    20 

 
VI. 

Troubleshooting 

     21 

 

A. 

Contact 

Information 

    21 

B.  FAQs 

 

 

 

 

 

 

21 

 

Appendices 

 

 

 

 

 

 

27 

A. 

Specifications 

     27 

iv

 

 

 

 

 

 

 

 

 

301 Fulling Mill Road, Suite G          ©Copyright 2004 by OnQ Technologies,  

Middletown, PA   17057 

           Inc All Rights Reserved. 

(800)-321-2343 

           www.onqhome.com 

Innovations in Home Living. 

3) 

The DNS server IP addresses should match the DNS server IP 
addresses set in the device. 

 

For Win NT and Win2000, go to 
“Start”

Æ

”Programs”

Æ

”Accessories”

Æ

”Command Prompt” to 

open the Command Prompt. Type in 

IPCONFIG /ALL

 and 

hit “Enter” to see the adapter’s information. Type in 

IPCONFIG /RELEASE 

to release all adapters’ IP address and 

IPCONFIG /RENEW

 to renew IP addresses. For a list of the 

IPCONFIG

 commands, type in 

IPCONFIG /?. 

 

The PING.EXE command is used to verify that a computer is 
active and available. Users can ping a specific destination 
domain name or just the IP address. 

For example, to find the server 168.95.192.1, type the following 
command at the MS-DOS prompt and then press “Enter”: 

C:\>

ping 168.95.192.1 

 
PING can be executed in Windows as shown below: 
1.

 

Go to the 

Start

 menu. 

2.

 

Click 

Run

3.

 

Type 

ping 168.95.192.1

 and click 

OK

4.

 

The server (IP address) is online if the following message 
appears.  

Reply from 192.168.0.1: bytes=32 time=3ms 

TTL=100 

5.

 

The destination device is not reachable if the following 
message appears.  

Reply from 192.168.0.1: Destination host 
unreachable  

or

 Request timed out. 

 

To insure you are communicating with the ISP, Issue a PING 
command to the IP address of your ISP’s Gateway or DNS 
server.  
For example, if the DNS server address is 203.66.81.254, at 
C:\> prompt, enter 

Ping 203.66.81.254. 

If successful, you can 

reach your ISP server. 

25

Summary of Contents for 364732-01

Page 1: ...hts Reserved 800 321 2343 www onqhome com Innovations in Home Living 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqho...

Page 2: ...J 45 port for Cable DSL Modem LAN Four 10 100Mbps switched ports Cabling type UTP Category 3 or better 10Base T UTP Category 5 or better 100Base TX Protocols Supported IP NAT ARP ICMP DHCP client serv...

Page 3: ...nd used in accordance with the instructions may cause harmful interference to radio or TV communications If this equipment does cause harmful interference to radio or television reception which can be...

Page 4: ...r Win NT and Win2000 go to Start Programs Accessories Command Prompt to open the Command Prompt Type in IPCONFIG ALL and hit Enter to see the adapter s information Type in IPCONFIG RELEASE to release...

Page 5: ...oad Suite G Copyright 2004 by OnQ Technologies Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqhome com Innovations in Home Living I Introduction The On Q Home 4 Port Router Switch is...

Page 6: ...onqhome com Innovations in Home Living TCP IP connections but can be used to get the current IP address assignments For Win 95 98 ME from Windows go to Start click Run enter WINIPCFG and click OK Figu...

Page 7: ...Web configuration select Network Status WAN IP Status Check if Link Status displays Connect successfully If not you may have to contact your ISP to see if their Internet service is available Check the...

Page 8: ...OnQ Technologies Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqhome com Innovations in Home Living VI Troubleshooting A Contact Information If you are unable to locate a solution he...

Page 9: ...r the new firmware s path and file name i e C FIRMWARE firmware bin Or click the Browse button find and open the firmware file the browser will display to correct file path d Click UNDO to clear all t...

Page 10: ...nc All Rights Reserved 800 321 2343 www onqhome com Innovations in Home Living V Advanced Setup A Management On this management screen see Figure 10 you can 1 Change Administrator s password change th...

Page 11: ...s UNDO Click UNDO to clear all the settings on this page 18 301 Fulling Mill Road Suite G Copyright 2004 by OnQ Technologies Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqhome com In...

Page 12: ...ghts Reserved 800 321 2343 www onqhome com Innovations in Home Living D Local Port Setup This screen see Figure 9 contains settings for configuring the LAN 4 port switch side of the product where your...

Page 13: ...n The On Q Home 4 Port Router Switch is typically configured in one of two ways 1 From a portable PC connected through one of the Local Switch Ports on the Router Switch Module in the enclosure or 2 F...

Page 14: ...osed to be entered randomly Do Not alter the content unless you are sure it is necessary to modify your MAC address To modify the address check Modify and enter the desired MAC address Device Computer...

Page 15: ...ulling Mill Road Suite G Copyright 2004 by OnQ Technologies Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqhome com Innovations in Home Living NOTE At the setup home page the tabs at...

Page 16: ...dify your MAC address To modify the address check Modify and enter the desired MAC address Device Computer Name Enter a descriptive name for identification purpose Some Internet Service Providers ISP...

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