Chapter 6 Troubleshooting
When the meter is used incorrectly, in poor condition, or other unexpected
events happen, the screen will show the error message to remind the user
should notice the problem or show how to resolve them.
The following messages may mean you have obtained a result that
requires immediate attention or there may be a problem with the meter.
Message
Symbol
Mean
Action
HI
You may have a very high
blood glucose level.
( > 600 mg/dL)
1. Do control solution test.
2. Re-do your glucose test.
3. Contact your healthcare
professionals.
LO
You may have a very low
blood glucose level.
(< 20 mg/dL)
1. Do control solution test.
2. Re-do your glucose test.
3. Contact your healthcare
professionals.
Temperature
Error
You may have tested near
the low or high end of the
meter
’
s operating
temperature range.
(10 C ~ 40 C/50 F ~ 104 F)
Repeat the test after the meter
has reached a temperature
within the operating range.
Low battery
warning
The power is too low to
perform a test.
Replace the battery.
Wrong Test
Strip
Test strip could be expired,
upside down,broken, or
used again.
1.make sure if strip inserting
correctly.
2.use an New HGM-STP1A
test strip if broken, used.
Wrong Blood
Enter Timing
Obtain blood sample too
soon.
Follow instruction step.
18
BLOOD GLUCOSE MONITORING SYSTEM-HGM-112
