Omron HeatTens HV-F311-UK, Instruction Manual

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Troubleshooting
30
EN
If this happens... Possible causes... Try this solution...
The gel does not
stick to skin.
Have you removed the transparent film
from the gels?
Peel off the film on the adhesive
surface of gels.
Is the pad wet? Or is your skin too wet? Air dry the pads. Or dry the skin.
Is there any lotions/oils/sweat/ointment
on skin?
Clean and dry skin.
The gel may be damaged. Replace the gel.
Is there too much hair on your skin? Shave the immediate area for proper
pad adhesion.
Were the gels stored under high
temperature, high humidity, or direct
sunshine?
Replace both gels.
The main unit or
the AC Adapter
is abnormally hot
when charging the
battery.
The main unit or the AC Adapter may
be damaged.
Unplug the AC Adapter from the outlet
and the cord plug from the main unit
immediately. Refer to the warranty
conditions.