Omron HeatTens HV-F311-UK, Instruction Manual

Page: 29 / 78

28
EN
Troubleshooting
If this happens... Possible causes... Try this solution...
The intensity is not
felt.
Very weak intensity
level.
Are you using only 1 pad? Put the other pad on your skin. You
must use both pads for therapy to work.
Have you removed the transparent film
from the gels?
Peel off the film on the adhesive
surface of gels.
Are the pads stacked together or do
pads overlap?
Check placement of pads. Refer to
“Pad Placement”.
Is the cord properly connected to the
unit?
Connect the cord plug correctly into the
jack at the bottom of the unit.
Is the intensity setting too low? Press the ▲ (up) arrow button.
Is the gel damaged? Replace the gel.
The battery may not have enough
charge.
Charge the battery fully.
The skin turns red
or feels irritated.
Is the gel dirty? Replace the gel.
Therapy time may be too long. Use less than 30 minutes.
Are the 2 pads attached properly to the
body?
Refer to the “Pad Placement” and
attach correctly.
Is the gel surface worn out? Replace both gels at the same time.
In case any of the below problems occurs during use, first check that no other electrical
device is within 30 cm. If the problem persists, refer to the table below.