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4. Error Messages and Troubleshooting
Air plug disconnected.
Insert the air plug securely.
Refer to section 3.1.
Arm cuff is applied too loosely.
Apply the arm cuff tighter.
Refer to section 3.1.
Air is leaking from the arm cuff.
Replace the arm cuff with a new one.
Refer to section 5.3.
Movement during measurement and the arm
cuff has not been inflated sufficiently.
Repeat measurement. Remain still and do not
talk during measurement.
Refer to section 3.3.
If “E2” appears repeatedly, inflate the arm cuff
manually until it is 30 to 40 mmHg above your
previous measurement result.
Refer to section 3.3.
The arm cuff was inflated exceeding the
maximum allowable pressure, and then
deflated automatically when inflating the arm
cuff manually.
Do not touch the arm cuff and/or bend the air
tube while taking a measurement. Do not
inflate the arm cuff more than necessary.
Refer to section 3.3.
Movement during measurement.
Repeat measurement. Remain still and do not
talk during measurement.
Refer to section 3.3.
Clothing is interfering with the arm cuff.
Remove any clothing interfering with the arm
Device error.
Contact Customer Service.
Display
Cause
Solution
HEM-7311-CACS_C_M.book Page 22 Monday, April 21, 2014 12:10 PM
