background image

4. Error Messages and Troubleshooting

4.1 Error Messages

4.2 Troubleshooting

5. Maintenance and Storage

5.1 Maintenance

To protect your device from damage, please observe the following:

• Store the device and the components in a clean, safe 

location.

• Do not use any abrasive or volatile cleaners.
• Do not wash the device and any components or immerse 

them in water.

• Do not use gasoline, thinners or similar solvents to clean the 

device.

• Use a soft and dry cloth, or a soft and moistened cloth and 

neutral soap to clean on the monitor and the arm cuff.

• Changes or modification not approved by the manufacturer 

will void the user warranty. Do not disassemble or attempt to 
repair the device or components. Consult Customer Service. 

5.2 Storage

1.

Unplug the air plug from the air jack.

2.

Gently fold the air tube into the arm cuff.

Note: Do not bend or crease the air tube 

excessively.

Do not store the device in the following situations:
•If the device is wet.
•Locations exposed to extreme temperatures, humidity, direct sunlight, dust or 

corrosive vapors such as bleach.

•Locations exposed to vibrations, shocks or where it will be at an angle.

5.3 Optional Medical Accessories

6. Specifications

Notes:
• These specifications are subject to change without notice.
• In the clinical validation study, the 5th phase was used on 85 subjects for 

determination of diastolic blood pressure.

• This device has not been validated for use on pregnant patients.

7. FCC Statement

FCC CAUTION
Changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate the equipment.

Note:
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the 

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

8. Limited Warranty

Your BP710N Automatic Blood Pressure Monitor, excluding the arm cuff, is 
warranted to be free from defects in materials and workmanship appearing within 
2 years from the date of purchase, when used in accordance with the instructions 
provided with the monitor. The arm cuff is warranted to be free from defects in 
materials and workmanship appearing within 1 year from the date of purchase when 
the monitor is used in accordance with the instructions provided with the monitor. 
The above warranty extends only to the original retail purchaser.
We will, at our option, replace without charge any monitor or arm cuff covered by the 
above warranty. Replacement is our only responsibility and your only remedy under 
the above warranty.
To obtain warranty service contact Customer Service by calling 

1-800-634-4350

 for 

the address of the inspection center and the return shipping and handling fee.
Enclose the original printed receipt. Include a letter, with your name, address, phone 
number, and description of the specific problem. Pack the product carefully to 
prevent damage in transit. Because of possible loss in transit, we recommend 
insuring the product with return receipt requested.
THE FOREGOING IS THE SOLE WARRANTY PROVIDED BY OMRON IN 
CONNECTION WITH THIS PRODUCT, AND OMRON HEREBY DISCLAIMS ANY 
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED 
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE. IMPLIED WARRANTIES AND OTHER TERMS THAT MAY BE 
IMPOSED BY LAW, IF ANY, ARE LIMITED IN DURATION TO THE PERIOD OF 
THE ABOVE EXPRESS WARRANTY.
OMRON SHALL NOT BE LIABLE FOR LOSS OF USE OR ANY OTHER SPECIAL, 
INCIDENTAL, CONSEQUENTIAL OR INDIRECT COSTS, EXPENSES OR 
DAMAGES.
This warranty provides you with specific legal rights, and you may have other rights 
that vary by jurisdiction. Because of special local requirements, some of the above 
limitations and exclusions may not apply to you.

9. Guidance and Manufacturer’s Declaration

OMRON Automatic Blood Pressure Monitor

Information for accompanying documents in the scope of IEC60601-1-2:2007

Model: BP710N

Error Display

Cause

Solution

Irregular heartbeats are 
detected.

Remove the arm cuff. Wait 2 - 3 
minutes and then take another 
measurement. Repeat the steps 
in section 3.3. If this error 
continues to appear, contact 
your physician.

Movement during measurement.

Carefully read and repeat the 
steps in section 3.3.

The batteries are low.

You should replace the batteries 
with new ones ahead of time.
Refer to section 2.1.

The batteries are exhausted. 

You should replace the batteries 
with new ones at once.
Refer to section 2.1.

Air plug disconnected.

Insert the plug securely.
Refer to section 3.1.

Arm cuff is applied too loosely.

Apply the arm cuff tighter.
Refer to section 3.1.

Air is leaking from the arm cuff.

Replace the arm cuff with a new 
one.
Refer to section 5.3.

Movement during measurement 
and the arm cuff has not been 
inflated sufficiently.

Repeat measurement. Remain 
still and do not talk during 
measurement.
Refer to section 3.3.

If “E2” appears repeatedly, 
inflate the arm cuff manually 
until it is 30 to 40 mmHg above 
your previous measurement 
result.
Refer to section 3.3.

The arm cuff was inflated 
exceeding the maximum 
allowable pressure, and then 
deflated automatically when 
inflating the arm cuff manually.

Do not touch the arm cuff and/or 
bend the air tube while taking a 
measurement. Do not inflate the 
arm cuff more than necessary.
Refer to section 3.3.

Movement during measurement.

Repeat measurement. Remain 
still and do not talk during 
measurement.
Refer to section 3.3.

Clothing is interfering with the 
arm cuff.

Remove any clothing interfering 
with the arm cuff.
Refer to section 3.1.

Device error.

Contact Customer Service.

Problem

Cause and Solution

No power.
No display appears on the monitor.

Replace all batteries with new ones.
Check the battery installation for proper 

placement of the battery polarities.
Refer to section 2.1.

Measurement values appear too high or 

too low.

Blood pressure varies constantly. Many 

factors including stress, time of day, and 

how you wrap the cuff, may affect your 

blood pressure. Review the section 1.2 

and section 3.3.

Arm cuff

Arm circumference
7" - 9" (17 - 22 cm)

Arm circumference

9" - 17" (22 - 42 cm)

CD-CS9

(Model: HEM-CS24)

CD-WR17

(Model: HEM-RML31)

Model

BP710N HEM-7121-Z

Display

LCD digital display

Measurement range

Pressure: 0 to 299 mmHg
Pulse: 40 to 180 beats / min.

Accuracy

Pressure: 

±

3 mmHg or 2% of reading

Pulse: 

±

 5% of display reading

Inflation

Fuzzy-logic controlled by electric pump

Deflation

Automatic pressure release valve

Measurement method

Oscillometric method

IP classification

IP 20

Power source

4 “AA” batteries 1.5V 

Battery life

Approximately 1000 measurements (using new alkaline batteries)

Operating temperature 

/ humidity

50°F to 104°F (10°C to 40°C) / 15 to 90% RH

Storage temperature / 

humidity / air pressure

-4°F to 140°F (-20°C to 60°C) / 10 to 95% RH / 700 to 1060 hPa

Weight

Monitor  : Approximately 8 7/8 oz. (250 g) not including batteries
Arm cuff : Approximately 6 oz. (170 g)

Dimensions

Monitor  : Approximately 4" (w) 

×

 3 1/8" (h) 

×

 5 1/8" (l)

(103 mm 

×

 80 mm 

×

 129 mm)

Arm cuff : Approximately 5 3/4" 

×

 23 1/2" (air tube: 29 1/2")

(145 mm 

×

 594 mm (air tube: 750 mm))

Cuff circumference

9" to 17" (220 to 420 mm)

Memory

Up to 14

Contents

Monitor, arm cuff, instruction manual, quick start guide 

Applied part

Protection against 

electric shock 

Internally powered ME equipment

= Type BF

FOR CUSTOMER SERVICE
Visit our web site at:

www.omronhealthcare.com

Call toll free:

1-800-634-4350

Important information regarding Electro Magnetic Compatibility (EMC)

With the increased number of electronic devices such as PC’s and mobile (cellular) 
telephones, medical devices in use may be susceptible to electromagnetic interference from 
other devices. Electromagnetic interference may result in incorrect operation of the medical 
device and create a potentially unsafe situation. Medical devices should also not interfere with 
other devices.
In order to regulate the requirements for EMC (Electro Magnetic Compatibility) with the aim to 
prevent unsafe product situations, the IEC60601-1-2 standard has been implemented. This 
standard defines the levels of immunity to electromagnetic interferences as well as maximum 
levels of electromagnetic emissions for medical devices.
Medical devices manufactured by OMRON Healthcare conform to this IEC60601-1-2:2007 
standard for both immunity and emissions.
Nevertheless, special precautions need to be observed:
• The use of accessories and cables other than those specified by OMRON, with the exception 

of cables sold by OMRON as replacement parts for internal components, may result in 
increased emission or decreased immunity of the device.

• The medical devices should not be used adjacent to or stacked with other equipment.

In case adjacent or stacked use is necessary, the medical device should be observed to 
verify normal operation in the configuration in which it will be used.

• Refer to further guidance below regarding the EMC environment in which the device should 

be used.

• The MEDICAL ELECTRICAL EQUIPMENT BP710N needs special precautions regarding 

EMC and needs to be installed and put into service according to the EMC information 
provided in this documentations.

• The Essential Performance of the BP710N is to measure a blood pressure and a pulse rate 

and using the memory function.

The BP710N may be interfered with by other equipment, even if that other equipment complies 
with CISPR EMISSION requirements.

Guidance and manufacturer’s declaration - electromagnetic emissions

OMRON BP710N is intended for use in the electromagnetic environment specified below. The 

customer or the user of this OMRON BP710N should assure that it is used in such environment.

Emissions test

Compliance

Electromagnetic environment - guidance

RF emissions 

CISPR 11

Group 1

The OMRON BP710N uses RF energy only for its internal 

function. Therefore, its RF emissions are very low and are 

not likely to cause any interference in nearby electronic 

equipment.

RF emissions 

CISPR 11

Class B

The OMRON BP710N is suitable for use in all 

establishments, including domestic establishments and 

those directly connected to the public low-voltage power 

supply network that supplies buildings used for domestic 

purposes.

Harmonic 

emissions

IEC 61000-3-2

Not Applicable.

Voltage 

fluctuations/

flicker emissions

IEC61000-3-3

Not Applicable.

Guidance and manufacturer’s declaration - electromagnetic immunity

OMRON BP710N is intended for use in the electromagnetic environment specified below. The 
customer or the user of this OMRON BP710N should assure that it is used in such environment.

Immunity test

IEC 60601 test 

level

Compliance level

Electromagnetic environment - 

guidance

Electrostatic discharge 
(ESD)
IEC 61000-4-2

±6 kV contact
±8 kV air

±6 kV contact
±8 kV air

Floor should be wood, concrete, 
or ceramic tile. If floors are 
covered with synthetic material, 
the relative humidity should be at 
least 30 %.

Electrical fast 
transient/burst
IEC 61000-4-4

±2 kV for power 
supply lines
±1 kV for 
input/output lines

Not Applicable.

Not Applicable.

Surge
IEC 61000-4-5

±1 kV line(s) to 
line(s)
±2 kV line(s) to 
earth

Not Applicable.

Not Applicable.

Voltage dips, short 
interruptions and 
voltage variations on 
power supply inputlines
IEC 61000-4-11

<5 % 

U

T

 (>95 % dip 

in 

U

T

)

for 0.5 cycle

Not Applicable.

Not Applicable.

40 % 

U

T

 (60 % dip 

in 

U

T

)

for 5 cycles
70 % 

U

T

 (30 % dip 

in 

U

T

)

for 25 cycles
<5 % 

U

T

 (95 % dip 

in 

U

T

)

for 5 sec.

Power frequency 
(50/60 Hz) magnetic 
field
IEC 61000-4-8

3 A/m

3 A/m

Power frequency magnetic fields 
should be at levels characteristic 
of a typical location in a typical 
commercial or hospital 
environment.

Note: 

U

T

 is the A.C. mains voltage prior to application of the test level.

Guidance and manufacturer’s declaration - electromagnetic immunity

OMRON BP710N is intended for use in the electromagnetic environment specified below. The 

customer or the user of this OMRON BP710N should assure that it is used in such environment.

Immunity test IEC 60601 test 

level

Compli

ance 

level

Electromagnetic environment - guidance

Conducted RF

IEC 61000-4-6

Radiated RF

IEC 61000-4-3

3 V rms

150 kHz to 80 

MHz

3 V/m

80 MHz to 2.5 

GHz

Not 

Applica

ble.

3 V/m

Portable and mobile RF communications equipment 

should be used no closer to any part of the OMRON 

BP710N including cables, than the recommended 

separation distance calculated from the equation 

appropriate to the frequency of the transmitter.

Recommend separation distance

Not Applicable.

d = 1.2 

P

80 MHz to 800 MHz

d = 2.3 

P

800 MHz to 2.5 GHz

where P is the maximum output power rating of the 

transmitter in watts (W) according to the transmitter 

manufacturer and d is the recommended separation 

distance in meters (m).

Field strengths from fixed RF transmitters as determined 
by an electromagnetic site survey,

a

 should be less than 

the compliance level in each frequency range.

b

Interference may occur in the vicinity of equipment 

marked with the following symbol:

Note1: At 80 MHz and 800 MHz, the higher frequency range applies.

Note2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by 

absorption and reflection from structures, objects, and people.

a

 Field strengths from fixed transmitters, such as base stations for radio (cellular/ cordless) telephones 

and land mobile radio, AM and FM radio broadcast, and TV broadcast cannot be predicted 

theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, 

an electromagnetic site survey should be considered. If the measured field strength in the location in 

which the OMRON BP710N is used exceeds the applicable RF compliance level above, the OMRON 

BP710N should be observed to verify normal operation. If abnormal performance is observed, 

additional measures may be necessary, such as reorienting or relocating the OMRON BP710N.

b

 Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.

Recommended separation distance between portable and mobile RF communications 

equipment 

and the OMRON BP710N

OMRON BP710N is intended for use in an electromagnetic environment in which radiated RF 
disturbances are controlled. The customer or the user of this OMRON BP710N can help prevent 
electromagnetic interference by maintaining a minimum distance between portable and mobile RF 
communications equipment (transmitters) and the OMRON BP710N as recommended below, 
according to the maximum output power of the communications equipment.

Output Power of Transmitter in 

Watt

Separation distance according to frequency of transmitter 

in meter

150 kHz to 80 MHz

Not Applicable.

80 MHz to 800 MHz

d

 = 1.2 

P

800 MHz to 2.5GHz

d

 = 2.3 

P

0.01

Not Applicable.

0.12

0.23

0.1

0.38

0.73

1

1.2

2.3

10

3.8

7.3

100

12

23

For transmitters rated at a maximum output power not listed above, the recommended separation 
distance 

d

 in meters (m) can be estimated using the equation applicable to the frequency of the 

transmitter, where 

P

 is the maximum output power rating of the transmitter in watts (W) according to 

the transmitter manufacturer.
Note: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
Note: These guidelines may not apply in all situations. Electromagnetic propagation is affected by 

absorption and reflection from structures, objects, and people.

Manufactured for:

OMRON HEALTHCARE Co., Ltd.

53, Kunotsubo, Terado-cho, Muko, Kyoto, 617-0002 JAPAN

Distributed by:

OMRON HEALTHCARE, INC.

1925 West Field Court, Lake Forest, IL 60045 U.S.A.

www.omronhealthcare.com

© 2013 OMRON HEALTHCARE, INC.

Made in Vietnam

HEM-7121-Z_D_M.book  Page 2  Tuesday, September 2, 2014  1:12 PM

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