Trouble Shooting Guide
Why Smart Universal Remote can’t control the appliance?
Step 1:
Make sure if the network works well in Smart IR
(Touch any remote button on the smart life app, if the
device indicator light flashes network is ok)
Step 2:
Check if there is obstacle between remote and appliance,
within 8 meters
Step 3:
Confirm if the original remote control is Infrared control
(Press the remote control after covering the remote control
head with hand or other object, if appliance do not work
it’s Infrared control. If appliance works, it should be
Bluetooth or radio frequency control)