14
Under no circumstances shall OmniClean or any supplier of OmniClean be liable for any loss, damage or
expense, including, but not limited to, loss or damage arising out of the failure of the products to operate
for any period of time, inconvenience, the use of rental or replacement equipment, loss of profits or other
economic loss, or general, direct, special, indirect, incidental or consequential damages or property
damages.
OmniClean offers extended warranty through the Gold Care Membership Program, for as long as
membership status is maintained.
For more information, please visit
www .omnicleanair .com/Gold-Care-Membership .
To Submit a Warranty Claim
Contact our Technical Support department . Hours are Monday through Friday 7:30am - 4:00pm PST
For ease of service, please have the product model name and serial number available, along with the
purchase date and invoice number, if applicable.
Our service technicians will work with you to diagnose your technical issue and recommend a suitable course
of action to solve your problems swiftly and to your satisfaction.
If it is determined that your product is defective and under warranty, OmniClean will repair or replace, at our
discretion, any faulty parts or equipment.
A Return Merchandise Authorization (RMA) will be issued for the defective product.
Upon receipt of the RMA, securely package the item being returned, in its original packing material if possible,
and write the RMA number on the outside of the box. Include a copy of the RMA with the return.
Contact OmniClean for pickup of the defective product. Failure to return defective products in a timely
manner may result in additional shipping charges.
Phone: 425-512-0379
Email: support@omnicleanair .com
omnicleanair .com | 425 .512 .0379 | 4640 Campus Place, Suite 100, Mukilteo, WA 98275
Rev. 032022 | ©2021 OmniCleanAir
