FOR
WARRANTY
RETURNS, please have
the following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which the
product was PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specific problems
relative to the product.
FOR
NON-WARRANTY
REPAIRS, consult OMEGA
for current repair charges. Have the following
information available BEFORE contacting
OMEGA:
1. Purchase Order number to cover the COST
of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This
affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2015 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photo-
copied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in
part, without the prior written consent of OMEGA ENGINEERING, INC.
WARRANTY/ DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship
for a period of
13 months
from date of purchase. OMEGA’s Warranty adds an additional one (1)
month grace period to the normal
one (1) year product warranty
to cover handling and shipping
time. This ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer
Service Department will issue an Authorized Return (AR) number immediately upon phone or
written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired
or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action
of the purchaser, including but not limited to mishandling, improper interfacing, operation outside
of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the
unit shows evidence of having been tampered with or shows evidence of having been damaged
as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification;
misapplication; misuse or other operating conditions outside of OMEGA’s control. Components in
which wear is not warranted, include but are not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes
liability for any damages that result from the use of its products in accordance with
information provided by OMEGA, either verbal or written. OMEGA warrants only that
the parts manufactured by the company will be as specified and free of defects. OMEGA
MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER,
EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES
INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of
purchaser set forth herein are exclusive, and the total liability of OMEGA with respect
to this order, whether based on contract, warranty, negligence, indemnification, strict
liability or otherwise, shall not exceed the purchase price of the component upon which
liability is based. In no event shall OMEGA be liable for consequential, incidental or
special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as
a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity;
or (2) in medical applications or used on humans. Should any Product(s) be used in or with any
nuclear installation or activity, medical application, used on humans, or misused in any way,
OMEGA assumes no responsibility as set forth in our basic WARRANTY/ DISCLAIMER language,
and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or
damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/ INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department.
BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED
RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO
AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside
of the return package and on any correspondence. The purchaser is responsible for shipping charges,
freight, insurance and proper packaging to prevent breakage in transit.
