11
WARRANTY
NEW ZEALAND PRODUCT WARRANTY STATEMENT
OF STANDARD WARRANTY CONDITIONS
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the
Consumer Guarantee Act 1993. OUR WARRANTY
This product is also covered by the manufacturer's warranty set out in this document (Our Warranty).
Our Warranty is for a period of forty eight (48) months from the date of purchase.
This is in addition to (and does not exclude, restrict or modify) any rights or remedies to which you may
already be entitled to under the New Zealand Consumer Guarantee act 1993 relating to this product.
Our warranty (which is subject to the conditions below) covers rectification free of charge of any fault
arising from defective materials or components or faulty workmanship.
The product will be repaired or replaced at the option of Omega.
Our warranty is subject to the following conditions:
1.
That the purchaser contacts Omega prior to any product repair.
2.
That the purchaser carefully follows all instructions provided with the product and
complies with all relevant electrical & plumbing regulations when installing the product.
3.
That the purchaser carefully follows the instructions provided in the owner's handbook relating to
the proper use and care of the product and does not use the product for any purpose other than
the DOMESTIC use for which it has been designed.
WHAT IS COVERED: By Our Warranty
During the warranty period, Omega or its authorised Service Centre will, at no extra charge, if your appliance
is readily accessible without the need of special equipment and subject to the terms and conditions of this
warranty, repair or replace any parts which it considers defective.
WHAT IS NOT COVERED: By Our Warranty
1.
Products installed damaged or incomplete or not in compliance with the relevant electrical & plumbing
regulations in their State.
2.
Normal wear and tear e.g. cleaning, light globes, filters etc.
3.
Failure resulting from power surges and electrical storms.
4.
Insect or vermin infestation.
5.
Unauthorised repairs or use of non- genuine Omega parts.
6.
Any failure caused by the product not being used in accordance with the instruction and the
installation manual provided with the product.
7.
Misuse or abuse, including failure to properly maintain or service.
8.
The clearing of blockages in pumps and hoses.
9.
Damage which occurs during delivery or installation.
10.
Claims to product surface coating due to liquid or solid spill-overs, accidental damage or
damage caused from cleaning products not recommended by Omega.
HOW TO CLAIM YOUR WARRANTY
Please refer to our website address below for Omega to register your warranty online.
If you are contacting Omega regarding any warranty claims and spare parts inquiries, please
make sure you have the following information on hand:
1.
Product Name/Model Number
2.
Serial Number/s
3.
Purchase Date (as per invoice or proof of purchase)
4.
Purchased From
5.
Warranty Registration Number
Omega is division of Monaco Corporation Limited
(Member of Shriro Australia PTY LTD)
Phone: (09) 415 6000
