Omega OM30X, Instruction Manual

Page: 17 / 20

19
Failure Codes
The induction hob is equipped with a self-diagnostic function. With this test the technician is able to check
the function of several components without disassembling or dismounting the hob from the working surface.
Troubleshooting
Failure Code Problem Solution
Auto-Recovery
E1
Supply voltage is above the rated
voltage.
Please inspect whether power
supply is normal.
Power on after the power supply is
normal.
E2
Supply voltage is below the rated
voltage.
E3
High temperature of ceramic plate
sensor. (1#)
Wait for the temperature of ceramic
plate return to normal.
Touch “ON/OFF” button to restart
unit.
E4
High temperature of ceramic plate
sensor. (2#)
E5 High temperature of IGBT. (1#) Wait for the temperature of IGBT
return to normal.
Touch “ON/OFF” button to restart
unit. Check whether the fan runs
smoothly; if not, replace the fan.
E6 High temperature of IGBT. (2#)
No Auto-Recovery
F3/F6
Ceramic plate temperature sensor
failure – short circuit. (F3 for 1#, F6
for 2#)
Check the connection or replace the
ceramic plate temperature sensor.
F4/F7
Ceramic plate temperature sensor
failure – open circuit. (F4 for 1#, F7
for 2#)
F5/F8
Ceramic plate temperature sensor
failure – invalid. (F5 for 1#, F8 for
2#)
F9/FA
Temperature sensor of the IGBT
failure. (short circuit/open circuit for
1#)
Replace the power board.
FC /FD
Temperature sensor of the IGBT
failure. (short circuit/open circuit for
2#)
20 1
Important Safety Warnings
IMPORTANT
: Read the assembly instruction section and safety precautions of this booklet carefully before
removing the contents of this carton.
1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
materials can be dangerous to children, they need to be collected immediately and put out of reach.
3. In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
and power settings, which are specified on the information plate attached to the appliance and/or
packaging, with the usage conditions available.
4. Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
inductive cooking rated cooking vessels only.
5. This appliance is designed for domestic household use only and for the cooking of domestic food
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
6. A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
7. The electrical connection must be accessible after installation. The appliance must be electrically isolated
before any maintenance can be performed.
8. The appliance is not intended to be operated by means of an external timer or separate remote-control
system.
9. Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
10. Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
appliance.
11. Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
the surface.
12. WARNING – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
the unit will be expelled by inbuilt fans – do not block.
13. WARNING - The cooktop will become hot during and directly after use. Do not touch the surface during
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
14. Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
cleaning equipment to clean the appliance.
15. When the appliance is not being used, turn the appliance off.
16. Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
17. Do not modify this appliance.
18. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
dishcloth) and dry it with a soft dry tea towel.
19. All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
20. Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
21. If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
Warranty
WARRANTY TERMS AND CONDITIONS
COOKTOPS
This document sets out the terms and conditions
of the product warranties for Residentia Group
Appliances. It is an important document. Please keep
it with your proof of purchase documents in a safe
place for future reference should you require service
for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to
in the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group
product purchased by you accompanied by this
document;
(d) ‘ASR’ means Residentia Group authorised
service representative;
(e) ‘Residentia Group’ means Residentia Group Pty
Ltd of 165 Barkly Ave, Burnley VIC 3121, ACN
600 546 656 in respect of Appliances purchased
in Australia;
(f ) ‘major failure’ as referred to in clause 10 of
this warranty has the same meaning referred
to in the ACL and includes a situation when
an Appliance cannot be repaired or it is
uneconomic for Residentia Group, at its
discretion, to repair an Appliance during the
Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the
instruction manual, the Appliance is
warranted against manufacturing defects
for 24 months, following the date of original
purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances
purchased and used in Australia and is in
addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and
conditions, repair or replace any parts which it
considers to be defective. Residentia Group or
its ASR may use remanufactured parts to repair
your Appliance. You agree that any replaced
Appliances or parts become the property of
Residentia Group. This warranty does not apply
to light globes, batteries, filters, seals or similar
perishable parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
5. You will bear the cost of transportation, travel
and delivery of the Appliance to and from
Residentia Group or its ASR. If you reside
outside of the service area, you will bear the
cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to
and from Residentia Group or its ASR, in all
instances, unless the Appliance is transported
by Residentia Group or its ASR, the Appliance is
transported at the owner’s cost and risk while in
transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can
make a claim under this warranty.
7. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Residentia
Group is not liable in the following situations
(which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to
properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
MICROWAVES
17
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem Possible Cause Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem Possible Cause Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.
16
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps,
please contact an authorised service person or qualified technician.
Problem Possible Cause Solution
Oven does not switch on. Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture
on the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available) is
noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the
oven back panel.
The cooling fan continues to
operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched itself off.
Electronically-controlled ovens
switch off automatically if no
function is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during a
fan-assisted function, the internal
fan will stop.
Electronically-controlled ovens
with a door switch will stop
cooking if the oven door is
opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When the
door is closed, the oven will restart to
normal operation.