Omega OFLW800W, Installation & User Manual, Page: 20 / 28

20 OFLW800W User Manual
Troubleshooting
Whenever there is a problem with the appliance, check if you can solve it following the
tables below. If the problem persists, please contact After Sales Support.
Description Possible Cause Solution
Appliance does not start Door may not be closed properly.
Clothes may be stuck. Close the door properly and restart.
Check for laundry.
Door can't be opened Safety protection is activated. Disconnect the power and restart.
Water leakage Connections are not tight enough. Check and fasten the water inlet pipe.
Check and clean the outlet hose.
Detergent residues in
the detergent dispenser Detergent is damp and/or clotted. Clean and wipe the detergent
dispenser dry.
Indicator or display does not work PC board or harness
have connection problems. Switch off the power and check if the
mains plug is connected properly.
Abnormal noise or rattling. Transport bolts are still in place.
Floor is not solid or level. Check if the transport bolts have been
removed (see page 09).
Make sure the appliance is installed on
a solid and level floor.
Error Codes
Description Possible Cause Solution
E30 Door is not be closed properly. Close the door properly and restart.
E10 Water injecting problem during
wash cycle. Check if the water pressure is high
enough.
Straighten the water pipe.
Clean the inlet valve filter.
E21 Overtime water draining Check the drain hose for blockage.
E12 Water overflow Restart the appliance.
For other errors, restart the appliance. If problems still persists, please contact the After Sales Support.