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22 

Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions 

Australian Customers 

Our goods come with guarantees that cannot be excluded under 

the Australian Consumer Law. You are entitled to a replacement 

or refund for a major failure and for compensation for any other 

reasonably foreseeable loss or damage. You are also entitled to 

have the goods repaired or replaced if the goods fail to be of 

acceptable quality and the failure does not amount to a major 

failure. 

New Zealand Customers 

Nothing herein contained shall be construed in any way as 

excluding or limiting your rights under the Consumer Guarantee 

Act 1993.

 

Our Warranty 

This product is also covered by the manufacturer’s warranty set 

out in this document (Our Warranty). 

Our Warranty is for a period of twenty four (24) months from the 

date of purchase and for refrigeration appliances will have an 

additional thirty six (36) months after the first twenty four (24) 

months on the Sealed System (PARTS only) Compressor & 

condenser etc. The labour cost to replace these parts is the 

responsibility of the customer. This is in addition to (and does 

not exclude, restrict or modify) any rights or remedies to which 

you may already be entitled under the Australian Consumer Law 

or the New Zealand Consumer Guarantee Act 1993 relating to 

this product. Our Warranty (which is subject to the conditions 

below) covers rectification free of charge of any fault arising from 

defective materials or components, or faulty workmanship. The 

product will be repaired or replaced at the option of Omega, and 

all costs of installation, removal, cartage, freight travelling 

expenses and insurance are to be paid by the customer. 

Our Warranty is subject to the following conditions: 
1. That the purchaser contact Omega prior to any product

repair.

2. That the purchaser carefully follows all instructions provided

with the product and complies with all relevant electrical &

plumbing regulations in their State when installing the

product.

3. That the purchaser carefully follows the instructions

provided in the owner’s handbook relating to the proper use

and care of the product and does not use the product for

any purpose other than the DOMESTIC use for which it has

been designed. If the appliance is used in commercial

applications or for rental purposes, Our Warranty is limited

to a warranty of Twelve (12) months covering all parts with

Three (3) months on any labour cost of service or repair.

Service Area 

The provision of service under Our Warranty is limited by the 

boundary / territory area of the nearest service centre. Travelling 

cost incurred for service outside this area is not covered by Our 

Warranty 

 

and service will incur commercial cost to be paid by the 

customer regulated by the number of kilometres travelled 

beyond the service area. These costs will be disclosed to you for 

acceptance by you prior to your claim being processed. 

Microwave ovens must be returned to your nearest Authorised 

Service Centre for repair as they are a carry in serviceable 

appliance.

 

What is Covered by our Warranty 

During the warranty period, Omega or its authorised Service 

Centre will, at no extra charge, if your appliance is readily 

accessible without the need of special equipment and subject to 

the terms and conditions of this warranty, repair or replace any 

parts which it considers defective.

 

What is not Covered by our Warranty 

1. Products installed damaged or incomplete or not in

compliance with the relevant electrical & plumbing

regulations in their State.

2. Normal wear and tear e.g. cleaning, light globes, filters etc.

3. Failure resulting from power surges and electrical storms.

4. Insect or vermin infestation.

5. Unauthorised repairs or use of non-genuine Omega parts.

6. Any failure caused by the product not being used in

accordance with the instruction and the installation manual

provided with the product.

7. Misuse or abuse, including failure to properly maintain or

service.

8. The clearing of blockages in pumps and hoses.

9. Damage which occurs during delivery or installation.

10. Claims to product surface coating due to liquid or solid

spill-overs, accidental damage or damage caused from

cleaning products not recommended by Omega.

How to Claim Our Warranty 

While registering your warranty is not a requirement, for peace 

of mind you can register your warranty at 

omegaappliances.com.au. 

To make a claim under Warranty you will need to contact 

Omega in Australia or New Zealand by using the contact details 

below. 

If you are contacting Omega regarding any warranty claims and 

spare parts inquiries, please make sure you have the following 

information on hand: 

1. Product Name/Model Number

2. Serial Number/s

3. Purchase Date (as per invoice or proof of purchase)

4. Purchased From

5. Warranty Registration Number (if registered)

Contact Us Australia 

Omega is a division of Shriro Australia Pty Ltd 

Phone: 1300 739 033 

Email: [email protected] 

Contact Us New Zealand 

Omega is a division of Monaco Corporation (member of Shriro) 

Phone: 09 415 6000 

Email: [email protected] 

22

22 

Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions 

Australian Customers 

Our goods come with guarantees that cannot be excluded under 

the Australian Consumer Law. You are entitled to a replacement 

or refund for a major failure and for compensation for any other 

reasonably foreseeable loss or damage. You are also entitled to 

have the goods repaired or replaced if the goods fail to be of 

acceptable quality and the failure does not amount to a major 

failure. 

New Zealand Customers 

Nothing herein contained shall be construed in any way as 

excluding or limiting your rights under the Consumer Guarantee 

Act 1993.

 

Our Warranty 

This product is also covered by the manufacturer’s warranty set 

out in this document (Our Warranty). 

Our Warranty is for a period of twenty four (24) months from the 

date of purchase and for refrigeration appliances will have an 

additional thirty six (36) months after the first twenty four (24) 

months on the Sealed System (PARTS only) Compressor & 

condenser etc. The labour cost to replace these parts is the 

responsibility of the customer. This is in addition to (and does 

not exclude, restrict or modify) any rights or remedies to which 

you may already be entitled under the Australian Consumer Law 

or the New Zealand Consumer Guarantee Act 1993 relating to 

this product. Our Warranty (which is subject to the conditions 

below) covers rectification free of charge of any fault arising from 

defective materials or components, or faulty workmanship. The 

product will be repaired or replaced at the option of Omega, and 

all costs of installation, removal, cartage, freight travelling 

expenses and insurance are to be paid by the customer. 

Our Warranty is subject to the following conditions: 
1. That the purchaser contact Omega prior to any product

repair.

2. That the purchaser carefully follows all instructions provided

with the product and complies with all relevant electrical &

plumbing regulations in their State when installing the

product.

3. That the purchaser carefully follows the instructions

provided in the owner’s handbook relating to the proper use

and care of the product and does not use the product for

any purpose other than the DOMESTIC use for which it has

been designed. If the appliance is used in commercial

applications or for rental purposes, Our Warranty is limited

to a warranty of Twelve (12) months covering all parts with

Three (3) months on any labour cost of service or repair.

Service Area 

The provision of service under Our Warranty is limited by the 

boundary / territory area of the nearest service centre. Travelling 

cost incurred for service outside this area is not covered by Our 

Warranty 

 

and service will incur commercial cost to be paid by the 

customer regulated by the number of kilometres travelled 

beyond the service area. These costs will be disclosed to you for 

acceptance by you prior to your claim being processed. 

Microwave ovens must be returned to your nearest Authorised 

Service Centre for repair as they are a carry in serviceable 

appliance.

 

What is Covered by our Warranty 

During the warranty period, Omega or its authorised Service 

Centre will, at no extra charge, if your appliance is readily 

accessible without the need of special equipment and subject to 

the terms and conditions of this warranty, repair or replace any 

parts which it considers defective.

 

What is not Covered by our Warranty 

1. Products installed damaged or incomplete or not in

compliance with the relevant electrical & plumbing

regulations in their State.

2. Normal wear and tear e.g. cleaning, light globes, filters etc.

3. Failure resulting from power surges and electrical storms.

4. Insect or vermin infestation.

5. Unauthorised repairs or use of non-genuine Omega parts.

6. Any failure caused by the product not being used in

accordance with the instruction and the installation manual

provided with the product.

7. Misuse or abuse, including failure to properly maintain or

service.

8. The clearing of blockages in pumps and hoses.

9. Damage which occurs during delivery or installation.

10. Claims to product surface coating due to liquid or solid

spill-overs, accidental damage or damage caused from

cleaning products not recommended by Omega.

How to Claim Our Warranty 

While registering your warranty is not a requirement, for peace 

of mind you can register your warranty at 

omegaappliances.com.au. 

To make a claim under Warranty you will need to contact 

Omega in Australia or New Zealand by using the contact details 

below. 

If you are contacting Omega regarding any warranty claims and 

spare parts inquiries, please make sure you have the following 

information on hand: 

1. Product Name/Model Number

2. Serial Number/s

3. Purchase Date (as per invoice or proof of purchase)

4. Purchased From

5. Warranty Registration Number (if registered)

Contact Us Australia 

Omega is a division of Shriro Australia Pty Ltd 

Phone: 1300 739 033 

Email: [email protected] 

Contact Us New Zealand 

Omega is a division of Monaco Corporation (member of Shriro) 

Phone: 09 415 6000 

Email: [email protected] 

 

 

Important Safety Warnings 

IMPORTANT

: Read the assembly instruction section and safety precautions of this booklet carefully before 

removing the contents of this carton. 

1. 

This appliance is not intended for use by persons (including children) with reduced physical, sensory or 

mental capabilities, or lack of experience or knowledge, unless they have been given supervision or 

instruction concerning the use of the appliance by a person responsible for their safety. Children should be 

supervised to ensure that they do not play with the appliance. 

2. 

After removing the packaging, make sure to check if there is any damage to the appliance. If there is any 

damage, never attempt to install the appliance and immediately contact your retailer. As packaging 

materials can be dangerous to children, they need to be collected immediately and put out of reach. 

3. 

In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage 

and power settings, which are specified on the information plate attached to the appliance and/or 

packaging, with the usage conditions available. 

4. 

Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp 

edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable, 

inductive cooking rated cooking vessels only. 

5. 

This appliance is designed for domestic household use only and for the cooking of domestic food 

products. Use as a commercial appliance will void the warranty. It should not to be used in a marine 

environment or outdoors and must be fully built in. Do not use the appliances until fully installed. 

6. 

A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules. 

7. 

The electrical connection must be accessible after installation. The appliance must be electrically isolated 

before any maintenance can be performed. 

8. 

The appliance is not intended to be operated by means of an external timer or separate remote-control 

system. 

9. 

Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the 

appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force. 

10. 

Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this 

appliance. 

11. 

Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium, 

plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to 

the surface. 

12. 

WARNING

 – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench 

access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of 

the unit will be expelled by inbuilt fans – do not block. 

13. 

WARNING

 - The cooktop will become hot during and directly after use. Do not touch the surface during 

this time, as it may be hot and can cause burns. To avoid burns, children should be kept away. 

14. 

Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to 

clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure 

cleaning equipment to clean the appliance. 

15. 

When the appliance is not being used, turn the appliance off. 

16. 

Where this appliance is installed in a caravan, it shall NOT be used as a space heater. 

17. 

Do not modify this appliance. 

18. 

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch 

the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g. 

dishcloth) and dry it with a soft dry tea towel. 

19. 

All cabinetry and materials used in the installation must be able to withstand a minimum temperature of 

50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or 

laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below 

the guidelines given above. Any damage caused by the appliance being installed without adhering to the 

temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the 

under-bench section of the cooktop. 

20. 

Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in 

heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be 

lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without 

cookware placed on it. Do not place empty cookware onto the cooking zones when in use. 

21. 

If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service 

Centre. 

 

Warranty

(b)   the Appliance is modified without authority from 

Residentia Group in writing;

(c)  

the Appliance’s serial number or warranty seal 

has been removed or defaced;

(d)  

the Appliance was serviced or repaired by 

anyone other than Residentia Group, an 

authorised repairer or ASR.

8.  

This warranty, the contract to which it relates 

and the relationship between you and 

Residentia Group are governed by the law 

applicable where the Appliance was purchased. 

9.  

To the extent permitted by law, Residentia 

Group excludes all warranties and liabilities 

(other than as contained in this document) 

including liability for any loss or damage 

whether direct or indirect arising from your 

purchase, use or non use of the Appliance.

10.  

For Appliances and services provided by 

Residentia Group in Australia, the Appliances 

come with a guarantee by Residentia 

Group that cannot be excluded under the 

Australian Consumer Law. You are entitled 

to a replacement or refund for a major 

failure and for compensation for any other 

reasonably foreseeable loss or damage. 

You are also entitled to have the Appliance 

repaired or replaced if the Appliance fails to be 

of acceptable quality and the failure does not 

amount to a major failure. The benefits to you 

given by this warranty are in addition to your 

other rights and remedies under a law in relation 

to the Appliances or services to which the 

warranty relates.

11.  

At all times during the Warranty Period, 

Residentia Group shall, at its discretion, 

determine whether repair, replacement or refund 

will apply if an Appliance has a valid warranty 

claim applicable to it.

12.  

Missing parts are not covered by warranty.  

Residentia Group reserves the right to assess 

each request for missing parts in a case by case 

basis. Any parts that are not reported missing 

in the first week after purchase will not provide 

free of charge.

13.  

To enquire about claiming under this warranty, 

please follow these steps:

(a)  

carefully check the operating instructions, user 

manual and the terms of this warranty;

(b)  

have the model and serial number of the 

Appliance available;

(c)  

have the proof of purchase (e.g. an invoice) 

available;

(d)  

telephone the numbers shown below.

14.  

You accept that if you make a warranty claim, 

Residentia Group and its ASR may exchange 

information in relation to you to enable 

Residentia Group to meet its obligations under 

this warranty.

IMPORTANT

 

Before calling for service, please ensure that the 

steps in point 13 have been followed.

CONTACT SERVICE

→  Service: 

1300 11 HELP (4357)

— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —

Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions 

Australian Customers 

Our goods come with guarantees that cannot be excluded under 

the Australian Consumer Law. You are entitled to a replacement 

or refund for a major failure and for compensation for any other 

reasonably foreseeable loss or damage. You are also entitled to 

have the goods repaired or replaced if the goods fail to be of 

acceptable quality and the failure does not amount to a major 

failure. 

New Zealand Customers 

Nothing herein contained shall be construed in any way as 

excluding or limiting your rights under the Consumer Guarantee 

Act 1993.

 

Our Warranty 

This product is also covered by the manufacturer’s warranty set 

out in this document (Our Warranty). 

Our Warranty is for a period of twenty four (24) months from the 

date of purchase and for refrigeration appliances will have an 

additional thirty six (36) months after the first twenty four (24) 

months on the Sealed System (PARTS only) Compressor & 

condenser etc. The labour cost to replace these parts is the 

responsibility of the customer. This is in addition to (and does 

not exclude, restrict or modify) any rights or remedies to which 

you may already be entitled under the Australian Consumer Law 

or the New Zealand Consumer Guarantee Act 1993 relating to 

this product. Our Warranty (which is subject to the conditions 

below) covers rectification free of charge of any fault arising from 

defective materials or components, or faulty workmanship. The 

product will be repaired or replaced at the option of Omega, and 

all costs of installation, removal, cartage, freight travelling 

expenses and insurance are to be paid by the customer. 

Our Warranty is subject to the following conditions: 
1. That the purchaser contact Omega prior to any product

repair.

2. That the purchaser carefully follows all instructions provided

with the product and complies with all relevant electrical &

plumbing regulations in their State when installing the

product.

3. That the purchaser carefully follows the instructions

provided in the owner’s handbook relating to the proper use

and care of the product and does not use the product for

any purpose other than the DOMESTIC use for which it has

been designed. If the appliance is used in commercial

applications or for rental purposes, Our Warranty is limited

to a warranty of Twelve (12) months covering all parts with

Three (3) months on any labour cost of service or repair.

Service Area 

The provision of service under Our Warranty is limited by the 

boundary / territory area of the nearest service centre. Travelling 

cost incurred for service outside this area is not covered by Our 

Warranty 

 

and service will incur commercial cost to be paid by the 

customer regulated by the number of kilometres travelled 

beyond the service area. These costs will be disclosed to you for 

acceptance by you prior to your claim being processed. 

Microwave ovens must be returned to your nearest Authorised 

Service Centre for repair as they are a carry in serviceable 

appliance.

 

What is Covered by our Warranty 

During the warranty period, Omega or its authorised Service 

Centre will, at no extra charge, if your appliance is readily 

accessible without the need of special equipment and subject to 

the terms and conditions of this warranty, repair or replace any 

parts which it considers defective.

 

What is not Covered by our Warranty 

1. Products installed damaged or incomplete or not in

compliance with the relevant electrical & plumbing

regulations in their State.

2. Normal wear and tear e.g. cleaning, light globes, filters etc.

3. Failure resulting from power surges and electrical storms.

4. Insect or vermin infestation.

5. Unauthorised repairs or use of non-genuine Omega parts.

6. Any failure caused by the product not being used in

accordance with the instruction and the installation manual

provided with the product.

7. Misuse or abuse, including failure to properly maintain or

service.

8. The clearing of blockages in pumps and hoses.

9. Damage which occurs during delivery or installation.

10. Claims to product surface coating due to liquid or solid

spill-overs, accidental damage or damage caused from

cleaning products not recommended by Omega.

How to Claim Our Warranty 

While registering your warranty is not a requirement, for peace 

of mind you can register your warranty at 

omegaappliances.com.au. 

To make a claim under Warranty you will need to contact 

Omega in Australia or New Zealand by using the contact details 

below. 

If you are contacting Omega regarding any warranty claims and 

spare parts inquiries, please make sure you have the following 

information on hand: 

1. Product Name/Model Number

2. Serial Number/s

3. Purchase Date (as per invoice or proof of purchase)

4. Purchased From

5. Warranty Registration Number (if registered)

Contact Us Australia 

Omega is a division of Shriro Australia Pty Ltd  

Phone: 1300 739 033 

Email: [email protected] 

Contact Us New Zealand 

Omega is a division of Monaco Corporation (member of Shriro) 

Phone: 09 415 6000 

Email: [email protected] 

21 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. 

You are entitled to a replacement or refund for a major failure and for compensation for any other 

reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced 

if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The Australian Consumer Law requires the 

inclusion of the following statement with 

this warranty: 

 

 

Important Safety Warnings 

IMPORTANT

: Read the assembly instruction section and safety precautions of this booklet carefully before 

removing the contents of this carton. 

1. 

This appliance is not intended for use by persons (including children) with reduced physical, sensory or 

mental capabilities, or lack of experience or knowledge, unless they have been given supervision or 

instruction concerning the use of the appliance by a person responsible for their safety. Children should be 

supervised to ensure that they do not play with the appliance. 

2. 

After removing the packaging, make sure to check if there is any damage to the appliance. If there is any 

damage, never attempt to install the appliance and immediately contact your retailer. As packaging 

materials can be dangerous to children, they need to be collected immediately and put out of reach. 

3. 

In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage 

and power settings, which are specified on the information plate attached to the appliance and/or 

packaging, with the usage conditions available. 

4. 

Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp 

edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable, 

inductive cooking rated cooking vessels only. 

5. 

This appliance is designed for domestic household use only and for the cooking of domestic food 

products. Use as a commercial appliance will void the warranty. It should not to be used in a marine 

environment or outdoors and must be fully built in. Do not use the appliances until fully installed. 

6. 

A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules. 

7. 

The electrical connection must be accessible after installation. The appliance must be electrically isolated 

before any maintenance can be performed. 

8. 

The appliance is not intended to be operated by means of an external timer or separate remote-control 

system. 

9. 

Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the 

appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force. 

10. 

Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this 

appliance. 

11. 

Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium, 

plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to 

the surface. 

12. 

WARNING

 – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench 

access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of 

the unit will be expelled by inbuilt fans – do not block. 

13. 

WARNING

 - The cooktop will become hot during and directly after use. Do not touch the surface during 

this time, as it may be hot and can cause burns. To avoid burns, children should be kept away. 

14. 

Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to 

clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure 

cleaning equipment to clean the appliance. 

15. 

When the appliance is not being used, turn the appliance off. 

16. 

Where this appliance is installed in a caravan, it shall NOT be used as a space heater. 

17. 

Do not modify this appliance. 

18. 

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch 

the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g. 

dishcloth) and dry it with a soft dry tea towel. 

19. 

All cabinetry and materials used in the installation must be able to withstand a minimum temperature of 

50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or 

laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below 

the guidelines given above. Any damage caused by the appliance being installed without adhering to the 

temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the 

under-bench section of the cooktop. 

20. 

Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in 

heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be 

lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without 

cookware placed on it. Do not place empty cookware onto the cooking zones when in use. 

21. 

If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service 

Centre. 

 

 

19 

 

Failure Codes 

The induction hob is equipped with a self-diagnostic function. With this test the technician is able to check 

the function of several components without disassembling or dismounting the hob from the working surface. 

Troubleshooting 

Failure Code 

Problem 

Solution 

Auto-Recovery 

E1 

Supply voltage is above the rated 

voltage. 

Please inspect whether power 

supply is normal. 

Power on after the power supply is 

normal. 

E2 

Supply voltage is below the rated 

voltage. 

E3 

High temperature of ceramic plate 

sensor. (1#) 

Wait for the temperature of ceramic 

plate return to normal. 

Touch “ON/OFF” button to restart 

unit. 

E4 

High temperature of ceramic plate 

sensor. (2#) 

E5 

High temperature of IGBT. (1#) 

Wait for the temperature of IGBT 

return to normal. 

Touch “ON/OFF” button to restart 

unit. Check whether the fan runs 

smoothly; if not, replace the fan. 

E6 

High temperature of IGBT. (2#) 

No Auto-Recovery 

F3/F6 

Ceramic plate temperature sensor 

failure – short circuit. (F3 for 1#, F6 

for 2#) 

Check the connection or replace the 

ceramic plate temperature sensor. 

F4/F7 

Ceramic plate temperature sensor 

failure – open circuit. (F4 for 1#, F7 

for 2#) 

F5/F8 

Ceramic plate temperature sensor 

failure – invalid. (F5 for 1#, F8 for 

2#) 

F9/FA 

Temperature sensor of the IGBT 

failure. (short circuit/open circuit for 

1#) 

Replace the power board. 

FC /FD 

Temperature sensor of the IGBT 

failure. (short circuit/open circuit for 

2#) 

 

 

 

20 

 

 

 

Important Safety Warnings 

IMPORTANT

: Read the assembly instruction section and safety precautions of this booklet carefully before 

removing the contents of this carton. 

1. 

This appliance is not intended for use by persons (including children) with reduced physical, sensory or 

mental capabilities, or lack of experience or knowledge, unless they have been given supervision or 

instruction concerning the use of the appliance by a person responsible for their safety. Children should be 

supervised to ensure that they do not play with the appliance. 

2. 

After removing the packaging, make sure to check if there is any damage to the appliance. If there is any 

damage, never attempt to install the appliance and immediately contact your retailer. As packaging 

materials can be dangerous to children, they need to be collected immediately and put out of reach. 

3. 

In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage 

and power settings, which are specified on the information plate attached to the appliance and/or 

packaging, with the usage conditions available. 

4. 

Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp 

edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable, 

inductive cooking rated cooking vessels only. 

5. 

This appliance is designed for domestic household use only and for the cooking of domestic food 

products. Use as a commercial appliance will void the warranty. It should not to be used in a marine 

environment or outdoors and must be fully built in. Do not use the appliances until fully installed. 

6. 

A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules. 

7. 

The electrical connection must be accessible after installation. The appliance must be electrically isolated 

before any maintenance can be performed. 

8. 

The appliance is not intended to be operated by means of an external timer or separate remote-control 

system. 

9. 

Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the 

appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force. 

10. 

Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this 

appliance. 

11. 

Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium, 

plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to 

the surface. 

12. 

WARNING

 – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench 

access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of 

the unit will be expelled by inbuilt fans – do not block. 

13. 

WARNING

 - The cooktop will become hot during and directly after use. Do not touch the surface during 

this time, as it may be hot and can cause burns. To avoid burns, children should be kept away. 

14. 

Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to 

clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure 

cleaning equipment to clean the appliance. 

15. 

When the appliance is not being used, turn the appliance off. 

16. 

Where this appliance is installed in a caravan, it shall NOT be used as a space heater. 

17. 

Do not modify this appliance. 

18. 

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch 

the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g. 

dishcloth) and dry it with a soft dry tea towel. 

19. 

All cabinetry and materials used in the installation must be able to withstand a minimum temperature of 

50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or 

laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below 

the guidelines given above. Any damage caused by the appliance being installed without adhering to the 

temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the 

under-bench section of the cooktop. 

20. 

Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in 

heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be 

lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without 

cookware placed on it. Do not place empty cookware onto the cooking zones when in use. 

21. 

If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service 

Centre. 

 

Warranty

WARRANTY TERMS AND CONDITIONS

COOKTOPS

This document sets out the terms and conditions 

of the product warranties for Residentia Group 

Appliances. It is an important document. Please keep 

it with your proof of purchase documents in a safe 

place for future reference should you require service 

for your Appliance.

1. 

IN THIS WARRANTY

(a)  

‘acceptable quality’ as referred to in clause 10 of 

this warranty has the same meaning referred to 

in the ACL;

(b)  

‘ACL’ means Trade Practices Amendment 

(Australian Consumer Law) Act (No.2) 2010;

(c)  

‘Appliance’ means any Residentia Group 

product purchased by you accompanied by this 

document;

(d)  

‘ASR’ means Residentia Group authorised 

service representative;

(e)  

‘Residentia Group’ means Residentia Group Pty 

Ltd of 165 Barkly Ave, Burnley VIC 3121, ACN 

600 546 656 in respect of Appliances purchased 

in Australia;

(f )  

‘major failure’ as referred to in clause 10 of 

this warranty has the same meaning referred 

to in the ACL and includes a situation when 

an Appliance cannot be repaired or it is 

uneconomic for Residentia Group, at its 

discretion, to repair an Appliance during the 

Warranty Period;

(g)  

‘Warranty Period’ means:

 

(i)  

where the Appliance is used for personal, 

domestic or household use (i.e. normal 

single family use) as set out in the 

instruction manual, the Appliance is 

warranted against manufacturing defects 

for 36 months, following the date of original 

purchase of the Appliance;

(h)  

‘you’ means the purchaser of the Appliance not 

having purchased the Appliance for re-sale, and 

‘your’ has a corresponding meaning.

2.  

This warranty only applies to Appliances 

purchased and used in Australia and is in 

addition to (and does  

not exclude, restrict, or modify in any way) any  

non-excludable statutory warranties in Australia.

3.  

During the Warranty Period Residentia Group or 

its ASR will, at no extra charge if your Appliance 

is readily accessible for service, without special 

equipment and subject to these terms and 

conditions, repair or replace any parts which it 

considers to be defective. Residentia Group or 

its ASR may use remanufactured parts to repair 

your Appliance. You agree that any replaced 

Appliances or parts become the property of 

Residentia Group. This warranty does not apply 

to light globes, batteries, filters, seals or similar 

perishable parts.

4.  

Parts and Appliances not supplied by Residentia 

Group are not covered by this warranty.

5.  

You will bear the cost of transportation, travel 

and delivery of the Appliance to and from 

Residentia Group or its ASR. If you reside 

outside of the service area, you will bear the 

cost of:

(a)  

travel of an authorised representative;

(b)  

transportation and delivery of the Appliance to 

and from Residentia Group or its ASR, in all 

instances, unless the Appliance is transported 

by Residentia Group or its ASR, the Appliance is 

transported at the owner’s cost and risk while in 

transit to and from Residentia Group or its ASR.

6.  

Proof of purchase is required before you can 

make a claim under this warranty.

7.  

You may not make a claim under this warranty 

unless the defect claimed is due to faulty or 

defective parts or workmanship. Residentia 

Group is not liable in the following situations 

(which are not exhaustive):

(a)  

the Appliance is damaged by:

 

(i)  

accident

 

(ii)  

misuse or abuse, including failure to 

properly maintain or service

 

(iii)  

normal wear and tear

 

(iv)  

power surges, electrical storm damage or 

incorrect power supply

 

(v)  

incomplete or improper installation

 

(vi)  

incorrect, improper or inappropriate 

operation

 

(vii)  

insect or vermin infestation

 

(viii)  failure to comply with any additional 

instructions supplied with the Appliance;

— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —

Summary of Contents for ODW300XN

Page 1: ...Instruction Manual Dishwasher ODW300XN...

Page 2: ...ng form and clever function This means a combination of sleek chic sophisticated design yet effortless functionality And we source from the best The best craftsmanship The best innovation From the bes...

Page 3: ...tallation Instructions 3 6 Product Details 7 8 Operating Instructions 9 13 Cooking Guidelines 14 15 Cleaning and Maintenance 16 18 Failure Codes 19 Australian New Zealand Product Warranty Statements o...

Page 4: ...IZONTAL POSITION When using your dishwasher you should prevent plastic items from coming into contact with the heating element This instruction is only applicable to machines with a visual heating ele...

Page 5: ...the door closed Water pressure 0 04 1 0MPa Power supply see rating label Capacity 10 place settings 2 Product Details Height 845 mm Width 448 mm Depth 600 mm with the door closed Water pressure 0 04 1...

Page 6: ...priate outlet that is installed and earthed in accordance with all local standards and requirements 3 Installation Instructions Positioning the Appliance Position the appliance in the desired location...

Page 7: ...he top of the hose must be less than 1000mm Please connect the drain hose according to point A or B 4 Installation Instructions How to Connect the Safety Supply Hose The appliance must be connected to...

Page 8: ...and drain hoses are knotted 7 All packing and print materials should be taken out of the dishwasher 5 Installation Instructions How to Drain Excess Water from Hoses If the sink is more than 1000mm hig...

Page 9: ...are still hot and more susceptible to breaking Unload the appliance starting from the lower basket 6 Quick Operating Quide Switch on the appliance Open the door press the On Off button to switch on t...

Page 10: ...rm Cutlery Rack 2 3 7 Dispenser 8 Cup Shelf 9 Spray Arms 10 Filter Assembly 11 Aqua Stop Drain Pipe 7 Operating Instructions Control Panel 1 Program indicators To show which program you have chosen 2...

Page 11: ...rinse aid spill during filling with an absorbent cloth to avoid excess foaming during the next wash 8 Operating Instructions Prior to Using for the First Time Before using your dishwasher for the firs...

Page 12: ...gent just before starting the dishwasher otherwise it could get damp and will not dissolve properly 9 Operating Instructions Adjusting Rinse Aid Dispenser The rinse aid dispenser has six or four setti...

Page 13: ...Dishwasher detergent is corrosive Take care to keep it out of reach of children Push latch to open 10 Operating Instructions Proper Use of Detergent Use only detergent specifically made for the use i...

Page 14: ...into the lower basket we recommend that you empty the lower basket first and then the upper basket 11 Operating Instructions Loading the Dishwasher Baskets Recommendations Consider buying utensils wh...

Page 15: ...t Folding Spikes of Lower Basket For better stacking of pots and pans the spikes can be folded down 12 Operating Instructions Loading Normal Dishware Loading the Upper Basket The upper basket is desig...

Page 16: ...at They do not nest together Silverware is placed with the male face up Long utensils in the middle 13 Operating Instructions Cutlery Basket Cutlery should be placed in the cutlery rack separately fro...

Page 17: ...07 1 as follows Capacity 10 setting Position Upper basket upper wheels on rails Rinse aid setting 6 14 Operating Instructions Wash Cycle Table Note Means need to fill with rinse aid Program Cycle Sele...

Page 18: ...es in the lower one Warning It is dangerous to open the door whilst washing Hot water may scald you 15 Operating Instructions Turning on the Appliance Starting a cycle wash 1 Draw out the lower and up...

Page 19: ...and clean the filters under running water The entire filter assembly should be cleaned once a week 16 Maintenance and Cleaning Filtering System The filter prevents larger remnants of food or other ob...

Page 20: ...py and warm water and use a soft brush to clean the jets Replace them after rinsing them thoroughly 17 Maintenance and Cleaning Cleaning the Filter To clean the coarse filter and the fine filter use a...

Page 21: ...remains trapped in the seals Periodic cleaning with a damp sponge will prevent this from occurring 18 How to Keep Your Dishwasher in Shape After Every Wash After every wash turn off the water supply...

Page 22: ...nterior Detergent with colourant was used Make sure that the detergent is the one without colourant 19 Troubleshooting Error Codes When some malfunctions occur the appliance will display error codes t...

Page 23: ...cult with these items Cutlery or dishes of this type are not suitable for washing in the dishwasher 20 Troubleshooting Problem Possible Causes What to Do White film on inside surface Hard water minera...

Page 24: ...r outdoors and must be fully built in Do not use the appliances until fully installed 6 A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules 7 The ele...

Page 25: ...on and off the cooktop surface and not dragged Cooking zones should not be switched on without cookware placed on it Do not place empty cookware onto the cooking zones when in use 21 If any cracking i...

Page 26: ...contacting Omega regarding any warranty claims and spare parts inquiries please make sure you have the following information on hand 1 Product Name Model Number 2 Serial Number s 3 Purchase Date as p...

Page 27: ...an the appliance 15 When the appliance is not being used turn the appliance off 16 Where this appliance is installed in a caravan it shall NOT be used as a space heater 17 Do not modify this appliance...

Page 28: ...1...

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