Omega ODW300XN, Instruction Manual, Page: 23 / 28

19
Troubleshooting
Error Codes
When some malfunctions occur, the appliance will display error codes to warn you:
Codes Meanings Possible Causes
E1 Longer inlet time.
Faucet is not opened, or water intake is
restricted, or water pressure is too low.
E3 Not reaching required temperature Malfunction of heating element.
E4 Overflow. Some element of dishwasher leaks.
E8 Failure of orientation of distributary valve Circuit is open or broken distributary valve.
Ed
Failure of communication between main
PCB with display PCB
Open circuit or break wiring for the
communication
Warning: If overflow occurs, turn off the main water supply before calling a service. If there is water in the
base pan because of an overfill or small leak, the water should be removed before restarting the
dishwasher.
Review the chart below for solutions to potential issues.
Problem Possible Causes What to Do
Dishwasher doesn’t
start
Fuse blown, or the circuit
breaker tripped
Replace fuse or reset circuit breaker. Remove any
other appliances sharing the same circuit with the
dishwasher.
Power supply is not turned
on
Make sure the dishwasher is turned on and the door
is closed securely.
Make sure the power cord is properly plugged into the
wall socket.
Water pressure is low.
Check that the water supply is connected properly
and the water is turned on.
Door of dishwasher not
properly closed.
Make sure to close the door properly and latch it.
Water not pumped
from dishwasher
Kink in drain hose Check drain hose.
Filter clogged Check the coarse filter.
Kitchen sink clogged
Check the kitchen sink to make sure it is draining well.
If the problem is the kitchen sink not draining, you
may need a plumber rather than a serviceman for
dishwashers.
Suds in the tub
Improper detergent
Use only the special dishwasher detergent to avoid
suds.
If this occurred, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub.
Close and latch the dishwasher, then select any
cycle. Dishwasher will drain out the water at the first
step. Open the door after draining is stop and check if
the suds is disappeared. Repeat if necessary.
Spilled rinse-aid Always wipe up rinse-aid spills immediately.
Stained tub interior
Detergent with colourant
was used
Make sure that the detergent is the one without
colourant.
20
Troubleshooting
Problem Possible Causes What to Do
White film on inside
surface
Hard water minerals
To clean the interior, use a damp sponge with
dishwasher detergent and wear rubber gloves. Never
use any other cleaner than dishwasher detergent for
the risk of foaming or suds.
There are rust stains
on cutlery
The affected items are not
corrosion resistant
The items should be corrosion resistant.
Knocking noise in
the wash cabinet
A spray arm is knocking
against an item in a basket
Interrupt the program, and rearrange the items which
are obstructing the spray arm.
Rattling noise in the
wash cabinet
Items of crockery are loose
in the wash cabinet
Interrupt the program and rearrange the items of
crockery.
Knocking noise in
the water pipes
This may be caused by on-
site installation or the cross-
section of the piping.
This has no influence on the dishwasher function. if in
doubt, contact a suitably qualified plumber.
The dishes are not
clean
The dishes were not loaded
correctly.
See notes in " Loading the Dishwasher Baskets ".
The program was not
powerful enough.
Select a more intensive program. See" Wash Cycle
Table ".
Not enough detergent was
dispensed.
Use more detergent, or change your detergent.
Items are blocking the path
of spray arms
Rearrange the items so that the sprayer can rotate
freely.
The filter combination is not
clean or is not correctly
fitted. This may cause the
spray arm jets get blocked.
Clean and/or fit the filter combination correctly. Clean
the spray arm jets. See "Cleaning the Spray Arms".
Cloudiness on
glassware
Combination of soft water
and too much detergent.
Use less detergent if you have soft water and select a
shortest cycle to wash the glassware and to get them
clean.
Black or grey marks
on dishes
Aluminium utensils have
rubbed against dishes.
Use a mild abrasive cleaner to eliminate those marks.
Detergent left in
dispenser cups
Dishes block detergent cup
opens.
Re-loading the dishes properly.
The dishes are not
drying
Improper loading Load the dishwasher as suggested in the directions.
Too little rinse-aid
Increase the amount of rinse-aid/refill the rinse-aid
dispenser.
Dishes are removed too
soon
Do not empty your dishwasher immediately after
washing. Open the door slightly so that the steam can
escape. Begin unloading the dishwasher only once
the dishes are barely warm by touching. Empty the
low basket first. This prevents water from dropping off
dishes in the upper basket.
Wrong program has been
selected
In short program the rinse temperature is lower. This
also lowers cleaning performance. Choose a program
with a long high rinse temperature.
Use of cutlery with a low-
quality coating
Water drainage is more difficult with these items.
Cutlery or dishes of this type are not suitable for
washing in the dishwasher.
20
Troubleshooting
Problem Possible Causes What to Do
White film on inside
surface
Hard water minerals
To clean the interior, use a damp sponge with
dishwasher detergent and wear rubber gloves. Never
use any other cleaner than dishwasher detergent for
the risk of foaming or suds.
There are rust stains
on cutlery
The affected items are not
corrosion resistant
The items should be corrosion resistant.
Knocking noise in
the wash cabinet
A spray arm is knocking
against an item in a basket
Interrupt the program, and rearrange the items which
are obstructing the spray arm.
Rattling noise in the
wash cabinet
Items of crockery are loose
in the wash cabinet
Interrupt the program and rearrange the items of
crockery.
Knocking noise in
the water pipes
This may be caused by on-
site installation or the cross-
section of the piping.
This has no influence on the dishwasher function. if in
doubt, contact a suitably qualified plumber.
The dishes are not
clean
The dishes were not loaded
correctly.
See notes in " Loading the Dishwasher Baskets ".
The program was not
powerful enough.
Select a more intensive program. See" Wash Cycle
Table ".
Not enough detergent was
dispensed.
Use more detergent, or change your detergent.
Items are blocking the path
of spray arms
Rearrange the items so that the sprayer can rotate
freely.
The filter combination is not
clean or is not correctly
fitted. This may cause the
spray arm jets get blocked.
Clean and/or fit the filter combination correctly. Clean
the spray arm jets. See "Cleaning the Spray Arms".
Cloudiness on
glassware
Combination of soft water
and too much detergent.
Use less detergent if you have soft water and select a
shortest cycle to wash the glassware and to get them
clean.
Black or grey marks
on dishes
Aluminium utensils have
rubbed against dishes.
Use a mild abrasive cleaner to eliminate those marks.
Detergent left in
dispenser cups
Dishes block detergent cup
opens.
Re-loading the dishes properly.
The dishes are not
drying
Improper loading Load the dishwasher as suggested in the directions.
Too little rinse-aid
Increase the amount of rinse-aid/refill the rinse-aid
dispenser.
Dishes are removed too
soon
Do not empty your dishwasher immediately after
washing. Open the door slightly so that the steam can
escape. Begin unloading the dishwasher only once
the dishes are barely warm by touching. Empty the
low basket first. This prevents water from dropping off
dishes in the upper basket.
Wrong program has been
selected
In short program the rinse temperature is lower. This
also lowers cleaning performance. Choose a program
with a long high rinse temperature.
Use of cutlery with a low-
quality coating
Water drainage is more difficult with these items.
Cutlery or dishes of this type are not suitable for
washing in the dishwasher.