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TROUBLESHOOTING  

 

 

PROBLEM POSSIBLE 

CAUSE 

Freezer does not operate. 

Not plugged in. 
The circuit breaker tripped or a blown fuse. 

Compressor turns on and off 
frequently. 

The room temperature is hotter than normal. 
A large amount of food has been added to the freezer. 

The door is open too often, or not fully closed. 
The temperature control is not set correctly. 
The door gasket does not seal properly. 
The freezer does not have the correct clearances. 
The freezer has recently been disconnected for a period of time.  Four hours 
are required for the freezer to cool down completely. 

The Fast freeze mode has been set. 

Temperature inside the freezer is 

too warm. 

Temperature control is set too warm.  Turn the control to a cooler setting and 

allow several hours for the temperature to stabilize. 
Door is kept open too long or opened too frequently. Open the door less. 
The door is not closed completely. 
The door gasket does not seal properly. 
A large amount of warm or hot food might have been stored recently.  Wait 
until the freezer has had a chance to reach its selected temperature.  

The freezer has recently been disconnected for a period of time.  Four hours 
are required for the freezer to cool down completely. 

Temperature inside the freezer is 
too cold. 

Temperature control is set too cold.  Turn the control to a warmer setting and 
allow several hours for the temperature to stabilize. 

Popping or cracking sound when 
compressor comes on. 

Metal parts undergo expansion and contraction, as in hot water pipes.  This is 
normal.  Sound will level off or disappear as freezer continues to run. 

Bubbling or gurgling sound, like 
water boiling. 

Refrigerant (used to cool freezer) is circulating throughout the system.  This is 
normal. 

Vibrations. 

Check to assure that the freezer is level.   
Floor is uneven or weak.  Freezer rocks on the floor when it is moved slightly.  
Be sure floor can adequately support freezer.  Level the freezer by putting 
wood or metal shims under part of the freezer. 
The freezer is touching the wall.  Re-level the freezer and move it from the wall.   
See “Installation Instructions”. 

Moisture forms on inside freezer 
walls. 

Weather is hot and humid, which increases internal rate of frost build-up.  This 
is normal. 

Door is slightly open. 
Door is kept open too long, or is opened too frequently.  Open the door less 
often. 
The door is not sealed properly. 

Moisture forms on outside of 
freezer. 

Door is slightly open, causing cold air from inside the freezer to meet warm 
moist air from outside. 

The door will not close properly. 

The freezer is not level. 
The gasket is dirty. 
The storage basket is out of position. 

 

IMPORTANT: If your appliance appears not to be operating correctly, turn off the appliance at 

the switch and then contact the Service Department. 
DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF. 
 
 

The appliance must be accessible for a qualified person to perform any necessary repair.  
 

 
 
 

Summary of Contents for OCF316

Page 1: ...1 Instruction Manual for Chest freezers OCF316 OCF380 ...

Page 2: ...E NO Important Safety Instructions 3 Installation 4 Appliance Details 4 Operating Instructions 5 6 Care maintenance 7 Troubleshooting 8 Data Labels with Electrical Diagrams 9 10 It is important that you retain these instructions proof of purchase as well as other important documents about this product for future reference ...

Page 3: ...ents in this manual Avoid prolonged exposure to direct sunlight 9 Warning Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer 10 Warning Do not damage the refrigerant circuit 11 Warning Do not use electrical appliances inside the food storage compartments of the appliance 12 Do not store explosive substances such as aer...

Page 4: ...ocate the freezer away from direct sunlight and sources of heat stove heater radiator etc Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption Extreme cold ambient temperatures may also cause the freezer not to perform properly Avoid locating the freezer in moist areas Plug the freezer into an exclusive properly installed grounded wall outlet Do not u...

Page 5: ...ocked in after 5 seconds without buttons being pressed In general the temperature setting should be adjusted to between MIN and MAX The Fast freeze mode is used for short periods of time when a lot of new food is placed in the freezer If not turned off after 52 hours the freezer will automatically revert to the NORMAL setting In the case of a power outage the freezer will restart at the previous s...

Page 6: ...mperature to desired setting Allow the cabinet to cool for at least one hour Return food to the freezer HELPFUL HINT Defrosting usually takes a few hours Leaving the door open will help speed the process Also pouring warm water not boiling on the ice frost will help speed melting If you must use a scraper please use caution it is very easy to damage the freezer compartment and void your warranty T...

Page 7: ... leave the door open slightly blocking it open if necessary or have the door removed Do not leave access to children MOVING YOUR FREEZER Remove all the food Securely tape down all loose items inside your freezer Remove the rollers to prevent damage Tape the doors shut Be sure the freezer stays in the upright position during transportation ENERGY SAVING TIPS The freezer should be located in the coo...

Page 8: ...l hours for the temperature to stabilize Popping or cracking sound when compressor comes on Metal parts undergo expansion and contraction as in hot water pipes This is normal Sound will level off or disappear as freezer continues to run Bubbling or gurgling sound like water boiling Refrigerant used to cool freezer is circulating throughout the system This is normal Vibrations Check to assure that ...

Page 9: ...9 DATA LABELS ELECTRICAL DIAGRAMS ...

Page 10: ...10 9 ...

Page 11: ...11 ...

Page 12: ...12 ...

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