Omega Effortless JC2022, User Manual

Page: 27 / 104

27
TROUBLESHOOTING
8. Juice flows back into the hopper.
Did you extract juice with the juice cap closed? When juicing with the juice cap closed,
the juice may flow backward into the hopper. If the contents are not sufficiently discharged
even after opening the juice cap again, open the hopper cover and empty out the
contents.
9. Juice leaks between the hopper and the chamber, or between the chamber and the
product body.
Is the hopper packing or chamber packing assembled correctly? The juice will leak if the
hopper packing or chamber packing has been assembled upside-down or incompletely.
Check if the packing is assembled properly.
10. The hopper does not open.
There may be excessive pulp remaining inside. Operate the produce to discharge the pulp
inside or repeat the process of activating a reverse rotation for about 10 seconds and then
stopping 2 to 3 times. Then, the hopper will open without any issue.
Weren’t any foreign substances or solid matters (hard seeds such as persimmon seeds)
inserted? If any foreign substances or solid matters are inserted, parts may be damaged
more seriously when attempting a reverse rotation so contact Customer Service and request
for after-sales service.
11. The chamber shakes (during juicing).
The product may wobble slightly due to the motions of the product body’s motor.
Depending on the ingredients’ characteristics (hard or tough), motions are generated in
various magnitudes. This is not a malfunction but, rather, a normal phenomenon observed
when the Auger rotates. Compared to soft ingredients with much water content,
relatively harder ingredients may seem to produce a greater shaking (e.g., carrots,
potatoes, radishes, beet, kohlrabi, etc.)
12. The discharge cover is closed but the pulp is discharged.
Even if the lever is closed, pulp will be discharged naturally. Depending on the ingredients
used, there may be a difference in the amount and speed of discharge.
13. An unusual noise is heard while juicing.
It is a natural sound produced when ingredients are being crushed. If the ingredients are
hard or tough like apples, carrots, cabbage, celery, beets, etc., the extraction noise may be
louder than that heard when juicing softer ingredients.
14. The auger stopped during operation but a reverse rotation does not work automatically.
If the power is unstable, the product may not perform a reverse rotation automatically.
Refer to Page 21 of the manual and activate a reverse rotation.
15. During straining, it automatically ends before the 5-minute timer ends.
It is a function that automatically shuts down to protect the product in case the automatic
reverse rotation is operated often during straining. This may occur if it is impossible
to strain or if uncut ingredients are added. Please refer to Page 8-9 of the manual for the
instructions on each ingredient and insert the ingredients accordingly.