UNRESTRICTED
omega.com
Servicing North America:
U.S.A.
Omega Engineering, Inc.
Headquarters:
Toll-Free: 1-800-826-6342 (USA & Canada only)
Customer Service: 1-800-622-2378 (USA & Canada only) Engineering Service: 1-800-
872-9436 (USA & Canada only)
Tel: (203) 359-1660
Fax: (203) 359-7700
For Other Locations Visit omega.com/worldwide
The information contained in this document is believed to be correct, but OMEGA accepts no liability for any errors it contains, and
reserves the right to alter specifications without notice.
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of
13
months
from date of purchase.
OMEGA’s
WARRANTY adds an additional one (1) month grace period to the normal
one
(1) year product warranty
to cover handling and shipping time. This ensures that
OMEGA’s
customers receive maximum
coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation.
OMEGA’s
Customer Service Department will issue an
Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to
be defective, it will be repaired or replaced at no charge.
OMEGA’s
WARRANTY does not apply to defects resulting from any
action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered
with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or
vibration; improper specification; misapplication; misuse or other operating conditions outside of
OMEGA’s
control.
Components in which wear is not warranted, include but are not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes
responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its
products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only
that the parts manufactured by the company will be as specified and free of defects. OMEGA MAKES NO
OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT
THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of
purchaser set
forth herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract,
warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the
component upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or
special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a
“Basic
Component”
under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans.
Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or
misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and,
additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of
the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY
PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR)
NUMBER FROM OMEGA’S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be
marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
FOR
WARRANTY
RETURNS, please
have the following information available
BEFORE contacting OMEGA:
1.
Purchase Order number under
which the
product was PURCHASED,
2.
Model and serial number of the product under
warranty, and
3.
Repair instructions and/or specific problems
relative to the product.