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17

Troubleshooting

Carbon build-up 

thick black smoke.

Dirt or film on reflector and burner screen. Clean reflector and burner screen.
Blockage in burner.

Remove blockage and clean burner inside 

and outside.

REFERENCE

Item Number Model Number

Description

Manufacturer Model Number

31879

PH-CN-0042-S

Patio Heater Pyramid 90” / 2286mm 

Stainless Steel 42000 BTU Propane

BFH

37878

PH-CN-0042-P

Patio Heater Pyramid 90” / 2286mm 

Powder Coating 42000 BTU Propane

BFH

Parts Breakdown

Model PH-CN-0042-S 

31879

Model PH-CN-0042-P 

37878

Item No. Description

Position

Item No. Description

Position

Item No. Description

Position

41249

Reflector for BFH

1

42776

Gas Hose and Regulator for BFH

10

42782

3/16” Screw for BFH

19

42770

Flame Screen for BFH

2

41250

Control Box Assembly for BFH

11

42783

Bolt M6x10 for BFH

20

40658

Glass Tube for BFH

3

42777

Lower Support for BFH

12

42784

M6 Flange Nut for BFH

21

42771

Upper Support for BFH

4

42778

Block Belt for BFH

13

41253

Screw M5x10 for BFH

22

42772

Protective Guard for BFH

5

42779

Stainless Steel Wheel Assembly for BFH

14

42785

Fixing Bracket for BFH

23

42773

Lower Protective Guard for BFH

6

42950

Powder Coated Wheel Assembly for BFH

14

42786

Tube Connector for BFH

24

72273

Black Silicone Ring for BFH

7

42949

Powder Coated Bottom Plate for BFH

15

42787

Wrench for BFH

25

42947

Powder Coated Side Panel for BFH

8

42780

Stainless Steel Bottom Plate for BFH

15

42788

Philips Screwdriver for BFH

26

42774

Stainless Steel Side Panel for BFH

8

41251

Wing Nut for BFH

16

42789

Knob for BFH

27

42948

Powder Coated Front Panel for BFH

9

41252

Small Flat Washer Φ6 for BFH

17

42775

Stainless Steel Front Panel for BFH

9

42781

Stud for BFH

18

Summary of Contents for PH-CN-0042-S

Page 1: ...Revised 09 02 2016 Toll Free 1 800 465 0234 Fax 905 607 0234 Email service omcan com www omcan com Patio Heaters Models PH CN 0042 S 0042 P Items 31879 37878 Instruction Manual...

Page 2: ...16 17 17 18 19 Table of Contents Section General Information Safety and Warranty Technical Specifications Installation Operation Maintenance Troubleshooting Parts Breakdown Warranty Registration Mode...

Page 3: ...e It s of the utmost importance to save these instructions for future reference Also save the original box and packaging for shipping the equipment if servicing or returning of the machine is required...

Page 4: ...descuidado de este equipo El producto solo podra ser operado por una persona mayor de 18 a os en su sano juicio y no bajo alguna influencia de droga o alcohol y que este ha sido entrenado en el correc...

Page 5: ...roducts such as gasoline solvents paint thinner dust particles or unknown chemicals During operation this product can be a source of ignition Keep heater area clear and free from combustible materials...

Page 6: ...ors and liquids in the vicinity of this or any other appliance An LP cylinder not connected for use shall not be stored in the vicinity of this or any other appliance WARNING FOR OUTDOOR USE ONLY CARB...

Page 7: ...ames of any kind many feet away from the original leak Use only propane gas set up for vapor withdrawal Store or use propane gas in compliance with local ordinances and codes or with ANS NFPA 58 Turn...

Page 8: ...S AND LABOUR BENCH WARRANTY Within the warranty period contact Omcan Inc at 1 800 465 0234 to schedule a drop off to either an Omcan authorized service depot in the area or to an Omcan Service warehou...

Page 9: ...ol Box Assy to the holes of upper support press to secure the pins Using 4pcs screw M5x10 to secure the upper support and Control Box Assy Hardware Used Philips Screwdriver x1 Screw M5x10 x8 3 Assembl...

Page 10: ...the hole on the control box assembly and put the pothook of front panel to the holes of bottom plate Hardware Used Knob x1 11 Propane Only Proper Hose Connection WARNING Ensure the hose does not conta...

Page 11: ...ach regulator to cylinder Complete attachment Install cylinder and secure with the propane tank strap tightly Do not store a spare LP gas cylinder under or near this appliance Never fill the cylinder...

Page 12: ...e is no obstruction to air ventilation Be sure all gas connections are tight and there are no leaks 4 Be sure the cylinder cover is clear of debris Be sure any component removed during assembly or ser...

Page 13: ...PILOT position Then turn the knob to the level of heat desired Note In Normal condition the height of flame is 2 3 height of glass tube under Hi position The height of flame is 1 3 height of glass tu...

Page 14: ...s at least 24 in on top and at least 36 in on sides from combustible materials 12 Heater is on a hard and level surface 13 There are no signs of spider or insect nests 14 All burner passages are clear...

Page 15: ...me Heater does NOT reach the desired temperature Heater glow is excessively uneven Heater makes popping noises Spiders and insects can nest in burner or orifices This dangerous condition can damage he...

Page 16: ...cylinder warms up and becomes unfrosted Blockage in orifice Clear blockage Control knob is not in ON position Turn control knob to ON Burner flame is low Gas pressure is low Turn cylinder valve OFF a...

Page 17: ...Control Box Assembly for BFH 11 42783 Bolt M6x10 for BFH 20 40658 Glass Tube for BFH 3 42777 Lower Support for BFH 12 42784 M6 Flange Nut for BFH 21 42771 Upper Support for BFH 4 42778 Block Belt for...

Page 18: ...18 Parts Breakdown Model PH CN 0042 S 31879 Model PH CN 0042 P 37878...

Page 19: ...er online by visiting OMCAN PRODUCT WARRANTY REGISTRATION 3115 Pepper Mill Court Mississauga Ontario Canada L5L 4X5 www omcan com warrantyregistration html or email to service omcan com Purchaser s In...

Page 20: ...relations avec nos clients et les fabricants de valeur Aujourd hui avec des partenaires en Am rique du Nord Europe Asie et Am rique du Sud nous travaillons continuellement am liorer et d velopper l e...

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