8
Troubleshooting
Maintenance
Problem
Possible Cause
Solution
The indicator is not on.
The compressor does not start.
The plug isn’t fully connected to
the socket.
Replug it.
No power.
Connect the socket with power.
The indicator is on, but the
compressor doesn’t work and
buzzes only.
The power voltage is <98V.
Put a power-regulater more than
1000W power together.
The compressor stops a minute
after start, and restart after a few
minutes, and so repeatedly.
The power voltage is >132V.
Put a power-regulater more than
1000W power together.
The compressor works normally,
but the temperature in the cabinet
lowers too slowly.
The door is opened too frequently.
Reduce open times.
The food in the cabinet is too
much, or placed improperly.
Place foods properly, keep space
between them for ventilation of
cold air.
The frost film is too thick.
Take out foods and defrost.
The surface of the condenser is
too dirty.
Stop and clean the condenser.
The door seals badly.
Adjust the door seal.
The noise is too loud.
The freezer is placed unstably.
Place it stably.
The fixing of the freezer is loose.
Tighten the fixing.
There’s contact between pipes.
Separate them.
THE FOLLOWING ARE NOT FAULTS:
•
When the freezer is working or after stopping for a while, the refrigerant in the pipes is cycling and gives out
“running water” sounds.
•
The surface temperature of the compressor may be up 70~80°C when it is working.
•
The back side of step freezer gives out heat.
•
In rainy season, the outer surface of the cabinet may have dew, which makes no defects on normal use.
Just dry it with a piece of cloth.
• Do not use sharp metal tools such as steel brush to clean the frost film when defrosting so as to avoid
evaporator damage.
