background image

15

Troubleshooting

The compressor runs but 

makes no ice

Refrigerant

Refrigerant leaks 

completely.

Add low side access 

valve, locate leak, recover 

refrigerant, replace drier, 

evacuate and weigh in 

the data plate charge.

Capillary tube

Capillary tube is blocked. Add low side access 

valve, recover refrigerant, 

replace hot gas valve, 

replace drier, evacuate 

and weigh in the 

nameplate charge.

Vent

The vent is obstructed 

around the ice machine.

Clean the vent.

Hot gas valve

Hot gas valve is 

damaged.

Replace.

The Electronic controller   The mode of making ice 

doesn’t turn to harvest.

Replace the Electronic 

controller.

The unit is working in the 

cold preservation stage 

mode.

Work in normal mode.

LOW PRODUCTION

Problem

Check part or point

Possible Cause

Probable Correction

Cooling System

Refrigerant

Refrigerant leaks partially. Recharge.

Condenser

The condenser may be 

dirty.

Clean the condenser.

The ambient temperature The ambient temperature 

is too high or too low.

Check the ambient and 

air flow.

Fan 

The fan is dirty or 

damaged.

Clean or replace.

Hot gas valve

Hot gas valve 

performance is poor, little 

ice is produced.

Replace the hot gas 

valve.

Electronic controller

The setting temperature 

of Electronic controller is 

low.

See the service manual 

"adjust the size of ice 

cubes".

Sensor

The sensor of 

temperature is damaged

Replace the temperature 

sensor.

Summary of Contents for 37864

Page 1: ...Revised 03 26 2018 Toll Free 1 800 465 0234 Fax 905 607 0234 Email service omcan com www omcan com Ice Maker Model IC CN 0012 Item 37864 Instruction Manual...

Page 2: ...11 19 20 21 22 23 Table of Contents Section General Information Safety and Warranty Technical Specifications Operation Maintenance Troubleshooting Parts Breakdown Electrical Schematics Warranty Regis...

Page 3: ...e It s of the utmost importance to save these instructions for future reference Also save the original box and packaging for shipping the equipment if servicing or returning of the machine is required...

Page 4: ...o alcohol y que este ha sido entrenado en el correcto funcionamiento de esta m quina y sta usando ropa apropiada y autorizada Cualquier modificaci n a la m quina an la la garant a y puede causar da os...

Page 5: ...are classified as normal solid urban waste and can therefore be disposed of without difficulty In any case for suitable recycling we suggest disposing of the products separately differentiated waste a...

Page 6: ...obe When the green LED and yellow LED is lit it means the unit is working in the cold preservation stage 4 Mode button Mainly for service When this button is pressed it can change from ice making mode...

Page 7: ...evaporator Most parts of water go back to the water trough Some water is frozen on the evaporator step by step The floater valve will open and fresh water is CIRCUIT DESCRIPTION First time usage As th...

Page 8: ...roller Pull out the temperature sensors one at the evaporator another at the condenser Loosen the screws connecting the Electronic controller replace a new one Reverse the above step to replace If you...

Page 9: ...onnect electrical power Remove the rear cover Unplug the lines connector with the water pump the water outlet tube of pump and the water inlet tube of pump Loosen the screws replace a new one Reverse...

Page 10: ...s to reassemble If you need to replace the compressor remove the rear cover and cabinet locate the compressor Unplug the lines and take out the grounded line add the low side access valve open the Pro...

Page 11: ...erant replace the drier and hot gas valve evacuate and weigh in the nameplate charge Reverse the above steps to reassemble If you need to replace the evaporator Remove the rear locate the evaporator a...

Page 12: ...pipe of cooling system especially the welding points If there is some oil the gas is leaking out so that no ice making or less ice is produced If the cycle of the ice making and harvest is normal Che...

Page 13: ...onnection is incorrect or loose Check and re connect Voltage The voltage of the power supply is low Add manostat Ice full probe The ice full probe is not working Replace with a new one Ice full probe...

Page 14: ...cally Make the temperature return within the stated range The lines of the water pump are loose Plug in again The housing of water pump leaks Replace water pump Drainage tray on top of the compressor...

Page 15: ...t Replace the Electronic controller The unit is working in the cold preservation stage mode Work in normal mode LOW PRODUCTION Problem Check part or point Possible Cause Probable Correction Cooling Sy...

Page 16: ...r point Possible Cause Probable Correction Cubes are too small Condenser The condenser is dirty or the air grills are covered Clean the condenser Leave space around the machine The ambient temperature...

Page 17: ...level is too low Adjust the water floater Cubes are partially formed are white at the bottom The room temperature The room temperature is out the stated range the water pump stops automatically Make...

Page 18: ...door or some water from the ice Take care when you take out ice Water supply connection Water supply connection is leaking Tighten the fitting Drainage tray on top of the compressor Water full probe i...

Page 19: ...ture The ambient and water temperature is too low Adjust the temperature Ice cubes size The size is too big See Adjust the ice cube size The evaporator is hot for more than 4 minutes Hot gas valve The...

Page 20: ...20 Parts Breakdown Model IC CN 0012 37864...

Page 21: ...3 40295 Evaporator Ice Mold for AZ 20B 46 40287 Compressor for AZ 20B 8 40291 Nut of the Water Inlet Tube for AZ 20B 34 39287 Ice Slideway for AZ 20B 48 40288 Fan Motor for AZ 20B 9 40292 Water Supply...

Page 22: ...22 Model IC CN 0012 37864 Electrical Schematics...

Page 23: ...er online by visiting OMCAN PRODUCT WARRANTY REGISTRATION 3115 Pepper Mill Court Mississauga Ontario Canada L5L 4X5 www omcan com warrantyregistration html or email to service omcan com Purchaser s In...

Page 24: ...relations avec nos clients et les fabricants de valeur Aujourd hui avec des partenaires en Am rique du Nord Europe Asie et Am rique du Sud nous travaillons continuellement am liorer et d velopper l e...

Reviews: