USER GUIDE OTS-1
39
The microphone/call quality sounds distorted.
Enter the settings menu and under device options go to audio
profiles. Lower the call/media volume if available and try to
connect again. You may also adjust call volume during a call
by sliding your finger across the screen.
If the call quality, speaker, or microphone sound distorted despite
making necessary adjustments, please contact your local Omate
Technical Support team.
My battery discharges too quickly.
As the Omate TrueSmart possesses smartphone functionality
the device may draw additional power from the battery, reducing
uptime.
Try disabling location services, data connection, or wi-fi access
to see if battery life improves. If the battery is discharging within
minutes, contact your local Omate Technical Support team.
The phone will not turn on after a wireless (OTA) update.
Given the sensitive nature of the components used in the
construction of the Omate TrueSmart, the uncommon occasion
may arise where it will not automatically reboot after powering
down for a wireless update. If pressing the power key does not
turn on your device, we recommend removing the battery
compartment, unseating the battery for two minutes, and
replacing the battery. If your device still does not power on,
please contact Omate Technical Support.
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