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Troubleshooting
Preparatory operations
Possible cause
Corrective action
Ref. Page
The camera does not turn on or function buttons do not respond.
The power is off.
Press the power switch to turn on the camera.
The batteries are
loaded incorrectly.
Reload the batteries correctly.
The batteries are
exhausted.
Replace the batteries with new ones.
The batteries are
temporarily unable to
function because of
the cold.
Warm the batteries by putting them in your
pocket for a while.
–
The camera is in the
sleep mode.
Operate the camera with the shutter button, the
, or
.
There is condensation*
inside the camera.
Wait until the camera dries before turning it on
again.
–
The camera is
connected to a PC.
Disconnect from PC. The camera will not
operate while it is connected to a PC.
–
*Condensation: When it is cold outside, the water vapor in the air is rapidly cooled and
turns to droplets of water.
Condensation occurs when the camera is suddenly taken from a cold
place into a warm room.