Other Important Information
Troubleshooting
G
90
Troubleshooting
My camera is not detected within the
network.
Check all the cable connections. Observe the informa
tion in Section
Connecting the Camera
.
Check the network settings. The
DHCP
function must
be activated in the router. Your camera can only be
found automatically in the network when the
DHCP
function is switched on.
Reset your camera to its default factory settings. Use a
thin object to press in the opening on the rear of the
camera for approx. 10 seconds. Ensure that the user
identifier and password correspond to the default set
tings.
Contact our Service department.
My camera is detected within the network
but I cannot access it.
Check the entries for the user identifier and password
(security code). The default values are provided on the
rear of the camera.
Reset your camera to its default factory settings. Use a
thin object to press inside the opening on the rear of the
camera for approx. 10 seconds. Ensure that the user
identifier and password (security code) correspond to
the default settings.
Contact our Service department.
