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Diagnostic information
2-63
Scanner / Copy / Fax service checks
840.xx service check
Step
Questions / actions
Yes
No
1
POR the machine into configuration mode.
Go to the disable scanner menu item. See
“Disable Scanner” on page 3-36
. Select
“Enable ADF/FB -Enabled and press
to
save the change. POR the MFP to operating
mode. Try running a copy from the ADF and
flatbed.
Did the 840.xx error recur?
Go to step 2.
Stop. Problem resolved.
2
Re-enter Configuration mode, scroll to and
select the Disable Scanner menu item.
Does the screen display
ADF Disabled
or
Auto Disabled
?
Go to step 3.
Go to step 8.
3
Check the ADF cable connections on the
ADF relay card and the controller board.
Also inspect JFBM1, JHS1 and JCCD1 on
the controller board.
Are the connections properly connected?
Go to step 5.
Go to step 4.
4
Properly connect the connections on the
ADF relay card and controller board. POR
the machine into configuration mode. Go to
the disable scanner menu item. See
“Disable Scanner” on page 3-36
. Select
“Enable ADF/FB -Enabled and press
to
save the change. POR the MFP to operating
mode. Try running a copy from the ADF and
flatbed.
Did the 840.xx error recur?
Go to step 5.
Stop. Problem solved.
5
Check the continuity on the ADF cable.
Is there continuity?
Go to step 7
Go to step 6.
6
Replace the ADF cable. POR the machine
into configuration mode. Go to the disable
scanner menu item. See
. Select “Enable
ADF/FB -Enabled and press
to save the
change. POR the MFP to operating mode.
Try running a copy from the ADF and
flatbed.
Did the 840.xx error recur?
Go to step 7.
Stop. Problem solved.
Y112730-2
Summary of Contents for d-Color MF920
Page 1: ...SERVICE MANUAL Copiatrici Copiers d Color MF920 d Color MF923 Code Y112730 2...
Page 10: ...x Service Manual Y112730 2...
Page 15: ...Notices and safety information xv Y112730 2...
Page 16: ...xvi Service Manual Y112730 2...
Page 18: ...xviii Service Manual Y112730 2...
Page 22: ...xxii Service Manual Y112730 2...
Page 124: ...2 80 Service Manual Y112730 2...
Page 198: ...3 74 Service Manual Y112730 2...
Page 302: ...4 104 Service Manual Y112730 2...
Page 305: ...Locations 5 3 Interior view Y112730 2...
Page 306: ...5 4 Service Manual Printer boards Controller Board Y112730 2...
Page 317: ...Locations 5 15 HVPS Y112730 2...
Page 319: ...Locations 5 17 LVPS Y112730 2...
Page 324: ...6 2 Service Manual Y112730 2...
Page 331: ...Index I 7 Y112730 2...
Page 332: ...UPDATINGSTATUS DATE UPDATEDPAGES PAGES CODE 09 2010 1ST EDITION 332 Y112730 2...