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Olivetti d-COLOR MF3300, Maintenance Manual

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Olivetti d-COLOR MF3300 Maintenance Manual Download Page 1

Code: 5

82

607en

d-COLOR 

MF

3300 

/

 MF3800

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l

W

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Manutenzione

Maintenance

Wartung

Entretien

Mantenimiento

Summary of Contents for d-COLOR MF3300

Page 1: ...Code 582607en d COLOR MF3300 MF3800 l l l W l l l l l Manutenzione Maintenance Wartung Entretien Mantenimiento...

Page 2: ...which could compromise the conformity attested to above as well as the characteristics of the product incorrect electrical power supply incorrect installation incorrect or improper use or use not in...

Page 3: ...er Cartridge 2 4 Handling a Toner Cartridge 2 4 Storing Toner Cartridges 2 4 Replacement procedure 2 5 2 2 2 Replacing an Imaging Unit 2 8 2 2 3 Replacing a Waste Toner Bottle 2 13 2 2 4 Replacing the...

Page 4: ...ot match between the server and the client 4 9 4 4 Cannot perform network scanning 4 10 4 5 Cannot perform fax internet fax 4 11 4 5 1 Cannot perform Fax TX 4 11 4 5 2 Cannot perform Fax RX 4 12 4 6 C...

Page 5: ...1 Cleaning This Machine...

Page 6: ......

Page 7: ...t use abrading or corrosive agents including solvents such as alcohol benzene or thinner to clean this machine When using detergent such as neutral detergent try it on an obscure part of this machine...

Page 8: ...that internal components removed at the time of cleaning have been installed to their original positions If your hand is stained by toner wash it with cool water and neutral detergent 7WARNING Before...

Page 9: ...turn the power off then disconnect the power cable and interface cable Exercise care not to spill water or detergent inside this machine Doing so may cause a damage of this machine or an electric sho...

Page 10: ...1 6 d Color MF 3300 3800 Cleaning 1 1 2 Original Glass Original Cover Pad...

Page 11: ...r powders or dust a paper feeding failure may occur Cleaning the Paper Feed Rollers of the Manual Feed Tray 1 Open the Manual Feed Tray 2 Press up the center of the flip top plate until the lock latch...

Page 12: ...per Feed Rollers with a soft and dry cloth 3 Close the Tray Cleaning the Transport Roller of Tray 2 3 0 Tray 2 3 is available when the optional Paper Feed Unit is installed 1 Open the Right Door of Tr...

Page 13: ...MF 3300 3800 1 9 1 2 Cleaning 1 Cleaning the Paper Feed Roller of the ADF 1 Open the ADF Cover 2 Wipe off the Paper Feed Roller at the rear side of the cover with a soft and dry cloth 3 Close the ADF...

Page 14: ...ut the Waste Toner Bottle as well as the Toner Cartridge and Imaging Unit of the target color For information on how to remove a Toner Cartridge refer to page 2 4 Inclining the Toner Car tridge may ca...

Page 15: ...idge Waste Toner Bottle and Imaging Unit For information on how to install a Toner Cartridge refer to page 2 4 For information on how to install a Waste Toner Bottle refer to page 2 13 For information...

Page 16: ...1 12 d Color MF 3300 3800 Cleaning 1 1 2...

Page 17: ...2 Checking and Replacing Consumables...

Page 18: ......

Page 19: ...specified Toner Cartridge Replace toner Toner is depleted Replace the Toner Cartridge page 2 4 Replace imaging unit The operating life of the Imaging Unit has expired Replace the Imaging Unit page 2...

Page 20: ...cessary Keep Toner Cartridge out of reach of babies and children When handling a Toner Cartridge do not touch the printed circuit board installed on the Toner Car tridge When replacing a Toner Cartrid...

Page 21: ...lure or problem is not subject to technical support 1 Check the color of the exhausted toner in the message window of the Control Panel 2 Open the Front Cover 3 Pull the lever at the front left 4 Hold...

Page 22: ...ake the Toner Cartridge out of the bag 7 Hold a new Toner Cartridge with both your hands then shake it several times 8 Check that the color of the Toner Cartridge matches that of the insertion slot in...

Page 23: ...to the right to lock it Carefully return the lever at the front to its original position If the lever is not returned to its original position the Front Cover is not closed If it is difficult to opera...

Page 24: ...surface of the OPC drum Doing so may cause reduce printing quality 1 Check the color of the Imaging Unit to be replaced in the message window of the Control Panel 2 Open the Front Cover 3 Pull the le...

Page 25: ...oner Bottle then carefully pull out the Waste Toner Bottle Inclining the Waste Toner Bottle may cause toner to spill 7 While holding down the tab of the Imaging Unit to be replaced pull out the Imagin...

Page 26: ...Hold a new Imaging Unit with both your hands then shake it several times as shown in the figure Do not touch the bottom of the Imaging Unit Doing so may damage it and subsequently reduce printing qual...

Page 27: ...t then take off the protection paper 13 Remove the holding sheet and protection materials from the Imaging Unit 14 Check that the color of the new Imaging Unit matches that of the insertion slot in th...

Page 28: ...ertion slot in the main unit then push the Toner Cartridge to the back Push the Toner Cartridge to the back 17 Pull the lever to the right to lock it Carefully return the lever at the front to its ori...

Page 29: ...ld the handles at the right and left of the Waste Toner Bottle then carefully pull out the Waste Toner Bottle Inclining the Waste Toner Bottle may cause toner to spill 4 Take a new Waste Toner Bottle...

Page 30: ...Roller replacement message has appeared printing is possible but the printing quality reduces Immediately replace the Transfer Roller 1 Pull the lever 1 then open the Right Door 2 When opening the Ri...

Page 31: ...Roller 4 Take a new Transfer Roller out of the package box 5 Insert the shaft of the Transfer Roller into the bearing in the machine 6 Press down two tabs at the right and left of the Transfer Roller...

Page 32: ...nsfer Belt 1 Turn the power of this machine off then disconnect the power cable and interface cable 2 Open the Front Cover 3 Remove all of Toner Cartridge Waste Toner Bottle and Imaging Unit For infor...

Page 33: ...ull the lever 1 then open the Right Door 2 When opening the Right Door be sure to fold the Manual Feed Tray in advance 5 Insert the protection sheet under the Transfer Belt Unit Insert the protection...

Page 34: ...er Belt Unit Pull out the Transfer Belt Unit horizontally Not doing so may damage the surface 8 Take a new Transfer Belt Unit out of the package box 9 Remove the protection paper Do not touch the surf...

Page 35: ...lly insert the new Transfer Belt Unit along the guides at the right and left Insert the Transfer Belt Unit horizontally Not doing so may damage the surface Insert the Transfer Belt to the back 12 Lift...

Page 36: ...idge refer to page 2 4 For information on how to install a Waste Toner Bottle refer to page 2 13 For information on how to install an Imaging Unit refer to page 2 8 16 Close the Front Cover 17 Connect...

Page 37: ...nit contains Toner Filter 1 Pull the Filter Case out of the main unit 2 Push the Toner Filter from the bottom and take it out of the case 3 Take a new Toner Filter out of the plastic bag Place the use...

Page 38: ...t message has appeared printing is possible but the printing quality re duces Immediately replace the Fusing Unit 7CAUTION The Fusing Unit is too hot It may cause a burn injury therefore leave the Fus...

Page 39: ...d Color MF 3300 3800 2 23 2 2 Replacing consumables 2 3 Open the Fusing Cover 4 Lower the levers at the right and left 5 Remove the Fusing Unit...

Page 40: ...lacing consumables 2 2 2 6 Take a new Fusing Unit out of the package box Do not touch the surface of the Fusing Roller 7 Lift the levers at the right and left 8 Remove protection materials 9 Lower the...

Page 41: ...d Color MF 3300 3800 2 25 2 2 Replacing consumables 2 10 Lower the lever at the bottom 11 Insert a new Fusing Unit to the back until it is fixed 12 Lift the lever at the bottom...

Page 42: ...Close the Fusing Cover 14 Close the Right Door If the Right Door is not closed check that the Fusing Unit is installed correctly 15 Select Utility Administrator Settings System Settings Expert Adjust...

Page 43: ...d Color MF 3300 3800 2 27 2 2 Replacing consumables 2 2 2 8 Replacing a Staple Kit 1 Rotate the Finisher 90 degrees 2 Open the Finisher Cover 3 Take the Staple Cartridge out of the Finisher...

Page 44: ...ick up the empty Staple Case while pinching both ends of the case with your fingers and take it out of the Staple Cartridge 5 Insert a new Staple Case in to the Staple Cartridge 6 Insert the Staple Ca...

Page 45: ...d Color MF 3300 3800 2 29 2 2 Replacing consumables 2 8 Rotate the Finisher 90 degrees to the original position...

Page 46: ...2 30 d Color MF 3300 3800 Replacing consumables 2 2 2...

Page 47: ...3 Clearing a Paper Jam...

Page 48: ......

Page 49: ...o a tray with the required side facing upward The arrow indicating the print side of paper may be shown on the packing label of paper To prevent a paper jam avoid the following actions Do not load pap...

Page 50: ...ou can If a stains remain on your clothes wash with cool water not hot water If your skin is stained with toner wash with water or neutral detergent If any toner enters your eyes immediately wash them...

Page 51: ...ht Door 2 When opening the Right Door be sure to fold the Manual Feed Tray in advance 2 Carefully pull out the jammed paper NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller...

Page 52: ...m in Tray 1 7CAUTION The area around the fusing unit is hot To avoid a burn injury be careful not to touch any parts except for the specified knob and dial In case your hand or any other part of your...

Page 53: ...ht Door 2 When opening the Right Door be sure to fold the Manual Feed Tray in advance 2 Carefully pull out the jammed paper NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller...

Page 54: ...3800 When a paper jam has occurred 3 3 2 3 Close the Right Door 4 Pull out Tray 1 then remove any paper left in the tray 5 Flip through the removed paper the align the edges 6 Load paper into Tray 1...

Page 55: ...nstalled 1 Open the Right Door of Tray 2 3 When opening the Right Door of Tray 2 3 be sure to fold the Manual Feed Tray in advance 2 Carefully pull out the jammed paper 3 Close the Right Door of Tray...

Page 56: ...3 10 d Color MF 3300 3800 When a paper jam has occurred 3 3 2 3 2 5 Clearing a paper jam in ADF 1 Open the ADF Feed Cover 2 Remove the remaining original from the Document Feed Tray 3 Open the ADF...

Page 57: ...the jammed original 5 Close the ADF 6 Close the ADF Feed Cover 3 2 6 Clearing a paper jam in the Duplex Option 1 Pull the lever 1 then open the Right Door 2 When opening the Right Door be sure to fold...

Page 58: ...the Fusing Unit 7CAUTION The area around the fusing unit is hot To avoid a burn injury be careful not to touch any parts except for the specified knob and dial In case your hand or any other part of...

Page 59: ...2 When a paper jam has occurred 3 Clear procedure 1 Pull the lever 1 then open the Right Door 2 When opening the Right Door be sure to fold the Manual Feed Tray in advance 2 Press up the levers 2 pla...

Page 60: ...f you cannot remove the paper downward remove it from the upper side of the Fusing Unit NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller it may reduce printing quality Be c...

Page 61: ...d Color MF 3300 3800 3 15 3 2 When a paper jam has occurred 3 6 Press down the levers 2 places 7 Close the Right Door...

Page 62: ...paper recycled paper of 15 15 16 to 23 15 16 lb 60 to 90 g m2 thick paper of 24 3 16 to 55 7 8 lb 91 to 210 g m2 or special paper of 15 15 16 to 23 15 16 lb 60 to 90 g m2 Specify the correct paper typ...

Page 63: ...w paper into the paper tray Paper is damp Remove damp paper then load new dry paper into the paper tray Envelopes are loaded in Tray 2 3 Load envelopes into Tray 1 or the Manual Feed Tray Thick paper...

Page 64: ...Clearing a Staple Jam 3 3 4 3 4 Clearing a Staple Jam 1 Rotate the Finisher 90 degrees 2 Open the Finisher Cover 3 Take the Staple Cartridge out of the Finisher 4 Pull the Face Plate up and remove ja...

Page 65: ...Jam 3 5 Insert the Face Plate until you hear a click 6 Insert the Staple Cartridge until you hear a click 7 Close the Finisher Cover 8 Rotate the Finisher 90 degrees to the original position Tips Afte...

Page 66: ...3 20 d Color MF 3300 3800 Clearing a Staple Jam 3 3 4...

Page 67: ...4 Troubleshooting...

Page 68: ......

Page 69: ...Touch Panel may turn off Check the following items Select Utility Accessibility Brightness Adjustment then adjust the contrast brightness of the Touch Panel Touch the Touch Panel In Power Save Low Pow...

Page 70: ...ficient com puter memory available Perform a test printing to check whether printing is possible If test printing is successful this indicates there are no problems on this machine or with the printer...

Page 71: ...st printing to check whether printing is possible If test printing is successful this indicates there are no problems on this machine or with the printer driver In this case remove the cause of memory...

Page 72: ...ms cannot be configured A conflict message saying unable to config ure or function will be canceled appears Have you set up func tions that cannot be used in combination Check what functions are enabl...

Page 73: ...the Toner Cartridge then check it for damage If the Toner Cartridge is damaged re place it One or more Imaging Unit are damaged Remove Imaging Unit then check them for damage If necessary replace Ima...

Page 74: ...The Original Cover Pad is dirty Clean the Original Cover Pad The Original Glass is dirty Clean the Original Glass The density is uneven A Toner Cartridge is damaged Remove the Toner Cartridge then che...

Page 75: ...m is installed 2 On the print server assign the drive example C of the client computer which is shared in Step 1 as the network drive example z 3 Install the 32 bit operating system driver on the prin...

Page 76: ...hentication To a destination PC run ning operating system later than Mac OS X 10 4 x send data using the NTLMv2 authentication Have you specified a folder name using more than 13 characters When sendi...

Page 77: ...ug it in securely Are TEL and LINE connected inversely Check the modular cable connection and if unplugged plug it in securely Is there a problem with the receiving machine Is the power of the receivi...

Page 78: ...nplugged plug it in securely Is Closed Network RX ena bled If Closed Network RX is enabled the machine accepts faxes sent from spe cific recipients For details contact your administrator Has a wrong S...

Page 79: ...ely against the Original Glass The entire area of a copy gets smudged Is the Original Glass dirty Wipe the Original Glass with a soft dry cloth Is the Original Cover Pad dirty Clean the Original Cover...

Page 80: ...different from that of the paper When copying at full size or 100 0 zoom ratio Select a paper size that is the same as the original Otherwise re load paper in the same orientation as the original Hav...

Page 81: ...The Finisher does not function Turn the power of this machine off and on to re set the Finisher Have you loaded paper on which an image with out margins has been printed Paper on which an image withou...

Page 82: ...to page 2 21 Waste Toner Box will require replacement soon The Waste Toner Bottle will be come full soon Prepare a new Waste Toner Bottle Replace Transfer Roller Unit The operating life of the Transfe...

Page 83: ...r Empty A print job was executed by specifying the Manual Feed Tray from the printer driver but no paper was loaded in the Man ual Feed Tray Load paper into the Manual Feed Tray A print job was execut...

Page 84: ...invalid size is loaded on the ADF Scan the original from the Original Glass Place Original on ADF No original is loaded on the ADF Load the original on the ADF Scan the original of different sizes fr...

Page 85: ...ter has reached the up per limit Delete jobs Job Log Error The job log storage area on the HDD is full Delete job logs Card Authentication Regis tration Error Failed to scan the IC card at the time of...

Page 86: ...4 20 d Color MF 3300 3800 Major messages and actions 4 4 8...

Page 87: ...5 Checking Counters...

Page 88: ......

Page 89: ...mail address Arrange a notification sched ule for example weekly or monthly around your system environment For details on how to configure set tings refer to Chapter 1 in User s Guide Applied Functio...

Page 90: ...5 4 d Color MF 3300 3800 Checking the counter 5 5 1...

Page 91: ...6 Index...

Page 92: ......

Page 93: ...16 Consumables Replacement 2 3 Error 4 17 Warning 4 16 P Paper Jam ADF 3 10 Duplex Option 3 11 Fusing Unit 3 12 Manual Feed Tray 3 4 Paper Feed Unit 3 9 Transfer Roller 3 4 Tray 1 3 6 S Service Call 4...

Page 94: ...6 4 d Color MF 3300 3800 6...

Page 95: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

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