background image

GENERAL ERRORS LIST 

MESSAGE 

CAUSE

 

RETURN TO REG 

Appears when a sales ticket is open and an attempt is made to 
change the operating mode of the cash register. 

MAX.LIM.EXCEEDED 

Appears when the maximum capacity is exceeded, for 
example, when configuring descriptors. 

LESS MIN.LIMIT 

Appears when the minimum limit is exceeded. 

CAPACITY EXCEEDED 

Appears when an arithmetic operation causes an overflow in a 
register counter. 

WRONG SEQUENCE 

Appears when the key sequence entered is not permitted in  
the current machine condition. 

TICKET OPEN 

Appears when a ticket is open. The requested operation 
cannot be performed until the ticket is closed. 

NOT MANAGED 

Appears in conditions when a code is not handled. 

QUANTITY = 0 

Appears when a quantity must be entered but the user 
proceeds with the operation without inserting it, for example, 
for operations involving the X key. 

QUANTITY EXCEEDED 

Appears when a quantity counter overflows while performing 
certain arithmetic operations. 

NOT ALLOWED 

Appears when an operation is not allowed. 

INSERT AMOUNT 

Appears when the mandatory  balance calculation option is set 
and the user does not enter the amount for its calculation. 

SET PRICE 

Appears when a price is not programmed for the department 
entered. 

LALO LIMIT EXCEED 

Appears when the sales price of an item is less than the  
(LALO) price programmed. 

HALO LIMIT EXCEED 

Appears when the sales price of an item is greater than the 
(HALO) price programmed. 

BAL. EXC. HALO  

Balance exceeds HALO. 

CREDIT LIMIT EXCEEDED  

Appears when the maximum credit amount allowed is 
exceeded (also for CHIPCARD). 

WRONG AMOUNT 

Appears when an incorrect amount is entered. 

PRICE EXCEEDED 

Appears when the amount of the discount applied is greater 
than the price of the item sold. 

INSER. EXCHANGE 

Appears when the exchange value has not been entered in 
currency management. 

COVER OF PAPER PRESS 
OPEN 

Appears when the cover of the printer is open. 

PAPER MISSING 

Appears for the NEAR END OF PAPER condition (not a 
blocking error). 

END OF PAPER 

Appears for the END OF PAPER condition (blocking error) 

RUN REP. 

Appears when you must run the closure report (Z10) to be 
able to perform the operation requested by the user. 

Summary of Contents for CRF3000

Page 1: ...ERRORS AND TROUBLESHOOTING ENGLISH FRAN AIS DEUTSCH ESPA OL CASH REGISTER NETTUN 3000 int l...

Page 2: ...arking on the product Your attention is drawn to the following actions which could compromise the conformity attested to above and also product characteristics incorrect power supply incorrect install...

Page 3: ...ORS AND TROUBLESHOOTING 1 ERROR MESSAGES 3 EJ MESSAGES 3 GENERAL ERRORS LIST 4 OPERATOR MANAGEMENT ERRORS 6 EJ ERRORS 6 CHIPCARD ERRORS 7 SLIP PRINTER ERRORS 7 TROUBLESHOOTING 8 RAM AND APPLICATION SO...

Page 4: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

Page 5: ...t is displayed MESSAGE the cause of the error CAUSE and when possible the solution SOLUTION To make consulting the errors easier they are grouped according to the environments in which they appear EJ...

Page 6: ...Wait approx 20 seconds Press the ON OFF switch located at the rear turning this to the I position and press the key Check if normal operating conditions have been restored If not proceed to the next...

Page 7: ...ed and displayed on the touch screen to indicate the error condition EJ MESSAGES MESSAGE CAUSE SOLUTION EJ NEARLY FULL The EJ multimedia card has almost reached its maximum capacity Terminate the curr...

Page 8: ...ED Appears when an operation is not allowed INSERT AMOUNT Appears when the mandatory balance calculation option is set and the user does not enter the amount for its calculation SET PRICE Appears when...

Page 9: ...ears when a price bypass operation is requested for a department but the price flag for the department is set as disabled in department management CLOSE DRAWER Appears when you try to open a ticket bu...

Page 10: ...AUSE JOURN DELETED OPEN DOOR Appears at the end of the deletion procedure DOOR OPEN Appears when the door of the EJ bay is open NOT POSSIBLE Appears when the data on the multimedia card cannot be dele...

Page 11: ...wallet cannot be executed because the wallet is not enabled POINTS LIMIT Appears when the upper limit for points contained on the chipcard is exceeded INVALID DATA The user details related to the chi...

Page 12: ...turning this to the O position Extract the EJ and then reinsert it Replace the EJ card Press the ON OFF located at the rear switch turning this to the I position Error messages related to the EJ are s...

Page 13: ...he normal operating conditions To activate this procedure 1 Power off the cash register by pressing the key on the operator panel 2 Press the ON OFF switch located at the rear turning this to the O po...

Page 14: ...en calibration and at the end wait until the initialisation procedure completes and a message is printed on the ticket 10 The cash register starts automatically At the end a screen is displayed asking...

Page 15: ...Code 578116en...

Reviews: