GEN
040227
RETURNED PARTS POLICY
This policy applies to all parts returned to the factory whether for warranted credit,
replacement, repair or re-stocking.
Oliver Packaging and Equipment Company requires that the customer obtain a Return
Material Authorization (RMA) number before returning any part. This number should appear
on the shipping label and inside the shipping carton as well. All parts are to be returned
prepaid
.
Following this procedure will insure prompt handling of all returned parts.
To obtain an RMA number contact the Repair Parts Deptartment toll free at (800) 253-3893.
Parts returned for re-stocking are subject to a
RE-STOCKING CHARGE
.
Thank you for your cooperation,
Repair Parts Manager
Oliver Packaging and Equipment Company
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