OLEI LR-1BS Series, User Manual

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User Manual LR-1BS35
OMEN-1BS35-202012
11
8.
Troubleshooting
Table 6 Troubleshooting
Problem Method
Lidar fails to scan

Verify whether the power supply is properly connected

Verify whether the power voltage meets 12~32VDC
Please contact OLEI if the above conditions are normal.
LiDAR scan produces
no data

Verify whether the network connection is normal

Verify whether the IP and Port settings on the data receiver are correct.

Try to use third-party data scraping software to verify whether data could
be obtained normally

Verify whether only one lidar software is enabled.

Verify whether firewall of the data receiver is disabled or if there are
other security software or processes blocking data transmission.
Please contact OLEI if the above conditions are normal.
Lidar fails to
achieve safe zone
trigger

Check whether the software configuration is normal and whether the
configuration file is successfully written into the lidar.

Verify whether the wiring at the I/O port is correct.

When the I/O port is not wired, Bank 0 is the effective field group by
default.

The I/O port is only connected to VCC and GND. When other PIN are
not connected, Bank 15 is considered to be the valid field group by
default.
Please contact OLEI if the above conditions are all normal.