oklahoma joes Rider DLX, Assembly Manual

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25
ERROR CODES
Error
Code
Error
Title
Icon Cause Solution
ER5
Flameout No Icon The temperature in the
cook chamber does not
exceed 100°F for an
extended period of time.
Possible causes:
• Running out of pellets
• An auger jam
• The ash cup and/or
firepot are overfilled
• A temperature probe
malfunction
• The ignitor did not
initiate the fire
• CHECK PELLET SUPPLY - Are there pellets in the hopper? If
not, load it up and try again.
• CHECK FOR ASH BUILDUP - If your pellet supply is ok, check
for a buildup of ashes in the firepot. If ashes are not draining prop -
erly, they can cover the ignitor and prevent pellets from igniting
and burning. See trouble shooting section in your Assembly Guide
for tips on how to CHECK FOR ASH BUILDUP.
• CHECK FOR AUGER JAM – If your firepot is clean, next you’ll
need to check for an auger jam. These can be caused by a num-
ber of factors such as using damp or crumbling pellets, leaving
pellets in the system between uses or not properly running the
shutdown process. See trouble shooting section in your Assembly
Guide for tips on how to CHECK FOR AUGER JAM.
• CHECK AUGER MOTOR - Once you’ve confirmed your auger is
jam free, next you’ll want to check the auger motor to make sure
it’s working properly. See trouble shooting section in your Assem-
bly Guide for tips on how to CHECK AUGER MOTOR.
• CHECK TEMPERATURE PROBE – If auger is turning proper-
ly, check to see if the temp probe is malfunctioning. See trou-
ble shooting section in your Assembly Guide for tips on how to
CHECK TEMPERATURE PROBE
• CHECK IGNITOR - If temperature probe is functioning properly,
check to see if the ignitor is malfunctioning. See trouble shooting
section in your Assembly Guide for tips on how to CHECK IGNIT-
OR
If the error persists, please call Oklahoma Joe’s customer service for
assistance.
ER6
Cooking
system
overheat
No Icon The system detects over-
heating for an extended
period of time. It can be
due to:
• Grease fire inside the
unit
• Excess fuel inside the
firepot
• A temperature probe
malfunction
• If Pit Control detects overheating for an extended period of time, it will
automatically start a shutdown burn.
• In the case of excessive heat or fire - immediately close the grill lid,
press the power button and allow the grill to completely cool.
• Once the grill is cool:
1. Unscrew the ash cup and dump excess ashes.
2. Remove grates and heat baffle
3. Visually inspect the firepot to ensure it is empty, if it is not, a shop
vacuum can be used to clear the firepot.
4. Inspect the bottom of the cook chamber for any blockage of the
grease drain holes and clean up the grease pathways.
5. Reassemble and retry.
• Frequently cleaning your grill will help prevent grease fires.
If the error persists, please call Oklahoma Joe’s customer service for
assistance.