OKIDATA Microline 395, Service Handbook

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Incorrect printer commands are embedded within the software.
To check the selected emulation, follow this procedure.
1. Verify that the printer is loaded with paper.
2. Deselect the printer. The SELECT lamp will NOT be lit.
3. Press QUIET to enter Menu Mode.
4. A line prints, indicating the emulation selected.
5. Press SET to change the emulation.
6. Press SELECT to exit Menu Mode.
If the emulation is correct, check the software documentation on how to select a printer driver. Verify that
the selected driver is correct for the emulation. Refer to the Microline 395 Printer Handbook. Drivers near
the top of the list are more compatible with the printer than drivers near the bottom of the list. If the
software does NOT offer any driver on the list, check with the software manufacturer to see if additional
drivers have been added since the software was purchased.
Verify that any embedded commands in the software have been correctly entered.
10. FONT, PRINT QUALITY, and CHARACTER PITCH (on the operator panel) do not work.
The Operator Panel Function Item in the Printer Menu can be set to enable (FULL OPERATION) or
disable (LIMITED OPERATION) these features. If the printer is part of a customized system or if it is
used by different operators, a system manager may be using this feature to maintain proper print
settings.
To activate these switches, power OFF the printer. Press and hold QUIET while powering ON the printer.
Follow the normal menu procedures to set the Operator Panel Functions Item to FULL OPERATION.
ML395 ( 96-02-03 )