Oki OKIFAX 5950 User Manual Download

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Overview

OKIFAX 5950 Dual Line

190

Problem Solving

This section lists the most common problems you may
encounter while using this machine.

Printing a Cleaning Page

If you notice repeating marks or imperfections on your
printouts, try printing a cleaning page before you replace the
image drum.

Cleaning page process

Removes residual impurities from printing surfaces.

Reduces problems such as repeating marks, blotching,
and shading.

To print a cleaning page

Press the Menu/Exit key to activate the menu mode.

Press

Ä continuously until

Printer Cleaning

displays.

Press Enter. After a moment the cleaning page prints.

Summary of Contents for OKIFAX 5950

Page 1: ...User s Guide P N 59324501...

Page 2: ...tions Department Contact Information Please address any comments on this publication to MailingAddress Oki DataAmericas Inc Training and Publications Department 2000 Bishops Gate Boulevard Mount Laure...

Page 3: ...umbers 6 DualAccess 6 www okidata com 6 Helpful Hints 7 Send a Fax and Save the Number 7 Checking Information During Transmissions 8 References 9 Recording Addresses and Passwords 10 Introduction 11 O...

Page 4: ...32 Installing the Toner Cartridge 34 Attaching the Document Stacker 36 Connecting to the Telephone Line 36 Connecting Optional External Devices 37 Handset 37 Telephone 37 Answering Machine 38 Answerin...

Page 5: ...Fax Mode T F 51 Telephone Answering Device Mode TAD 51 Memory Reception Mode MEM 52 Forwarding Mode FWD 52 PC Fax Mode PC 52 Dial and Incoming Call Parameter Settings 53 Setting Dial and Incoming Cal...

Page 6: ...61 Programming Speed Dial Numbers 62 Types of Speed Dial Numbers 63 One Touch Speed Dials 64 2 or 3 Digit Speed Dials 65 Group Faxing 65 Programming One Touch and 2 or 3 Digit Speed Dial Numbers 66 C...

Page 7: ...g 85 Confirming Results 85 Stopping a Transmission 86 Receiving Faxes Manually 86 No Paper Reception 87 No Toner Reception 87 Receiving Faxes to Memory 88 When Are Faxes Received to Memory 88 When Are...

Page 8: ...dcast 98 Group Faxing 100 What is a Group Fax 100 Programming a Group 101 Deleting and Groups 102 Sending a Fax to a Group 103 Finding a Group Name 103 Group Directory Report 103 Using Speed Dial Sear...

Page 9: ...ansmission 114 Sending a Priority TX 114 Confidential Faxes 115 Programming Personal Confidential Mailboxes 116 Creating a Personal Confidential Mailbox 117 Changing a Password 118 Closing a Mailbox 1...

Page 10: ...p s 134 Create the Relay Password 134 Status of Relay Broadcast Report 135 Printing the Relay Fax at the Hub 136 Sending Documents Requested by Another Fax Machine Polling Transmission 137 Explanation...

Page 11: ...Transmission TX Mode Default 150 Memory Full Save 151 Instant Dial 151 RestrictAccess 152 ECM Function 152 Sender ID Switch 152 Pulse Dial Rate 153 Pulse Make Ratio 153 Pulse Dial Type 153 T F Timer P...

Page 12: ...oadcast Confirmation Report 164 Telephone Directory 164 Printing the Telephone Directory 164 Group Directory Report 165 Printing the Group Directory 165 Configuration Report 165 Printing the Configura...

Page 13: ...l Line 180 Basic Operations 181 Unpacking 183 Connecting to the Second Telephone Line 184 Displays Reports and Beeps 184 Setting the Option Line Type for the Second Line 185 Setting Memory Transmissio...

Page 14: ...in Standby Mode 196 Error Messages 196 Counters 200 Accessing the Print Scan Counters 200 Resetting the Image Drum Counter 200 Problem Checklist 201 Shipping Your Machine 208 United States and Canada...

Page 15: ...save time The Help button provides valuable information to help you operate the machine This section summarizes the features and capabilities directly connected to saving money and time Details for t...

Page 16: ...List is a guide for using key features of the machine It provides step by step instructions for using the control panel to access or program various machine settings and features The Function List is...

Page 17: ...tion 5 Copying 6 Delayed Faxing 7 Function Settings 8 Report Printing 9 Message Confirmation Report Function List The Function List is a report of the product s menu programming structure Use it as a...

Page 18: ...to send documents at a specified time and date You do not have to manually start the transmission For more information refer to Advanced Operations Delayed Fax Transmissions Relay Faxing This feature...

Page 19: ...re the machine each department could have its own password For more information see Customizing Features and Operations Changing Operation Functions Restrict Access Be sure to record all passwords Kee...

Page 20: ...kes and time required when using these numbers For more information refer to Programming Speed Dial Numbers Dual Access Your machine can multi task You can load and prepare a document for sending whil...

Page 21: ...me Alternate Telephone Number Communications Speed and Echo Protection State 6 You may enter all of the requested information or press Menu Exit to return to sending your fax 7 Either wait or press St...

Page 22: ...ormed by the machine press ENTER twice Checking Information During Transmissions Your fax machine allows you to check the progress of a fax being sent by your machine Press the key twice while a fax i...

Page 23: ...tout of the menu structure It IS NOT a report of current menu settings See Help and Helpful Hints 2 Configuration Report The Configuration Report is a list of the current operational settings of your...

Page 24: ...If you forget a password you will need to contact a Service Dealer for assistance Some of the features that use addresses and passwords are Confidential Faxes See Advanced Operations Confidential Faxe...

Page 25: ...on reception of data and images In addition to the many standard features options can expand the machine s capabilities For information on the options see Options and Accessories Oki Data Web Site The...

Page 26: ...ry faxing Group Faxing Create as many as 20 groups of telephone numbers and send documents to multiple locations with a single selection Automatic alternate call Dials a second alternative telephone n...

Page 27: ...paper cassette universal size legal letter A4 A 500 sheet optional second paper tray is available With the second tray installed the total capacity of the machine is 750 sheets Fax forwarding Document...

Page 28: ...1 Display Panel Displays status of machine and operation in progress 2 One Touch Keypad Use for one touch dialing of preprogrammed telephone numbers and for entering alphabetic numeric and special cha...

Page 29: ...ne on each side to gain entry to the toner image drum area 6 Power Switch Press 1 to turn on and 0 to turn off 7 Control Panel Programming Keys These are the main keys used for programming machine set...

Page 30: ...or supporting long documents 14 Paper Tray Holds 250 sheets of paper universal type legal letter A4 15 Paper Indicator Shows level of paper remaining in paper tray 16 Copy Output Lever Up position cop...

Page 31: ...s and Accessories 20 IEEE 1284 Parallel Port The optional Multi Function Printer MFP Kit uses this port The MFP software allows your fax machine to interface with a computer With the MFP Kit your fax...

Page 32: ...nd transfers it to the printing paper Install a new image drum unit when Replace Drum appears on the display panel Only install image drum units specified by OKI for use in this machine See Maintenanc...

Page 33: ...User s Guide English 19 Control Panel Keys and Indicators...

Page 34: ...layers in the programming of the machine Move the cursor to the left during normal operation 4 Shift Down Key Use this key to Move to the next option in the same operational layer when programming the...

Page 35: ...t the contrast after loading the document Use Light for originals that are too light Normal for originals with good contrast and Dark for originals that are too dark 11 Clear Key Use this key to cance...

Page 36: ...al telephone handset After pressing the key you can hear the dial tone and dialing code through the machine s speaker 18 Speed Dial Search Key After loading a document for faxing press this key and th...

Page 37: ...e for Speed Dial numbers 1 through 80 For Speed Dials 81 and above program the number s and print the Telephone Directory See Reports Telephone Directory 23 One Touch Keypad Detailed descriptions of t...

Page 38: ...ber is busy or the call is not answered Using One Touch Keys for Search After pressing the Search key use these keys to make an alphabetical search for names of telephone numbers previously programmed...

Page 39: ...l the number using any combination of Speed Dial numbers or the numeric keypad To enter a chain dial number into a Speed Dial number press the Plus key at the 40th position of the first part of the nu...

Page 40: ...one If an inappropriate key is pressed the machine emits three short beeps If there is a problem with operations during communications the machine emits five long beeps Press the Stop key to stop the...

Page 41: ...idge and Image Drum Handling Emergency First Aid Getting Started Where to Install Your Fax Machine Unpacking Setting Up Your Fax Machine Installing the Toner Cartridge Attaching the Document Stacker C...

Page 42: ...electrically and is equipped with a three wire grounded power cord For your safety do not attempt to defeat your power cord s grounding plug The electrical outlet and phone jack should be installed n...

Page 43: ...e is not intended to be used in parallel with any other telephone devices Toner Cartridge and Image Drum Handling Leave unused toner cartridges and image drums in their packages until needed When repl...

Page 44: ...ek medical attention IF TONER GETS IN THE EYES Flush eyes with large quantities of cool water for 15 minutes keeping eyelids open with fingers Seek medical attention Getting Started Where to Install Y...

Page 45: ...ncluded If any items are missing contact Oki Data immediately Keep your packing materials and carton in case you need to ship or transport the unit 1 Fax Machine 2 Toner cartridge 3 Image drum inside...

Page 46: ...AX 5950 Dual Line 32 Setting Up Your Fax Machine 1 Lift up on the document tray and swing it up and out of the way 2 Press the release buttons located on both sides of the copy stacker Lift up the sta...

Page 47: ...the image drum cartridge then lift it out Caution Do not touch the green drum surface 4 Grasp the protective sheet and pull it out 5 Put the image drum cartridge back into place 6 Press down at each e...

Page 48: ...inning of this section Important This machine will only operate using toner cartridges specified by OKI for this facsimile machine The use of any other toner will result in the display of an operation...

Page 49: ...ide English 35 4 Lower the right side down into the toner well 5 Push the lock lever in the direction of the arrow until it stops 6 Close the copy stacker and document tray Make sure the cover is firm...

Page 50: ...the document exit stacker on the back of the machine using the latching mechanism provided Connecting to the Telephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of th...

Page 51: ...supplied telephone cord into the jack located on the back of the cradle 3 Insert the end of the cord into the TEL jack on the back of the fax machine The two TEL jacks are provided to allow you to con...

Page 52: ...e and Telephone 1 Connect your answering machine to your fax machine 2 Plug your external telephone s cord into the telephone jack on your answering machine You must have the TAD mode feature turned o...

Page 53: ...per loaded down to 75 of the original length Your fax machine is set at the factory to use letter size paper To use a different paper size change the 1 ST PAPER SIZE user function setting to match you...

Page 54: ...ine s functions Press Menu Exit c to access the menu The machine functions are organized in a menu structure Functions are shown in the display as you navigate through the menu using the navigation ke...

Page 55: ...and settings For example Polling TX RX includes 2 options Polling TX and Polling RX Each of these options includes a number of possible settings Primary Menu Functions Delayed TX Delayed Batch TX Prio...

Page 56: ...ine s features See Help and Helpful Hints 1 Setting Features There are two ways to navigate through the functions StepAccess The step access method moves through the function menu step by step It lets...

Page 57: ...ode and return to standby state Press SHIFT UP to move to the previous function or option Press SHIFT DOWN to move to the next function or to move from the upper row to the lower row when data is ente...

Page 58: ...g speed access To access the Redial Tries function you only need to press three keys From the standby mode with no document loaded 1 Press Menu Exit 2 Press 4 key 3 Press 0 key 4 Redial Tries function...

Page 59: ...achine Settings 10 Auto Answer Mode 11 Monitor Volume 12 Buzzer Volume 13 User Language 14 Remote Diagnosis 15 TX Mode Default 16 No Toner Memory Receive 17 Memory Full Save 18 Instant Dial 19 Restric...

Page 60: ...al Type 49 MF Tone Duration 50 PBX Line 51 Flash Earth Normal 52 Dial Prefix Settings for 46 47 48 49 and 51 should only be changed by Authorized Service Technicians Incoming Options 60 Incoming Ring...

Page 61: ...User s Guide English 47 SpeedAccess Numbers by Type LAN Options Functions 80 to 85 are reserved for future options...

Page 62: ...he display shows 3 Enter the current date xx xx xxxx and time hh mm using the numeric keys 0 9 press Enter If invalid data is entered the Enter key will not operate 4 Press Menu Exit to return to stan...

Page 63: ...achines you are communicating with A TSI CSI can be up to 20 characters long Sender ID This is a descriptive title that identifies the sender usually the location of your fax machine or the name of yo...

Page 64: ...what telephone equipment is connected to it Choose the mode that best fits your needs List of Modes Auto Receive Mode FAX Manual Receive Mode TEL Telephone Fax Mode T F Telephone Answering Device Mod...

Page 65: ...ming call is a fax or a voice call When the call is from another fax machine your machine switches to fax mode and receives the message When the call is a voice call your machine rings like a telephon...

Page 66: ...memory and then automatically sends the messages to the telephone number programmed into the Call Forwarding function This function displays only when a forwarding number has been programmed PC Fax M...

Page 67: ...Setting these functions before beginning use of your machine will make your fax communications more efficient Setting Dial and Incoming Call Parameters 1 Press Menu Exit to enter the menu 2 Input the...

Page 68: ...ngs are from 1 to 6 minutes The default setting is 3 minutes between dialing attempts Auto Start Speed Access no 42 With this function set to ON the machine automatically begins dialing as soon as a l...

Page 69: ...MF is the default setting Tone MF Duration Speed access no 49 If the machine is set to the MF dialing method this function controls the duration of the tones used for dialing Tone duration varies by c...

Page 70: ...ORMAL N flash F and earth E NORMAL N is the default setting DIAL PREFIX Speed access no 52 If your machine is connected to a PBX use this function to tell your machine what access number is used to ob...

Page 71: ...mode or Ring Response is set to 20 sec except 1 ring When set to DRC the machine emits a ringing sound for each incoming call with the same tone even if the Distinctive Ring parameter is set to ON Ava...

Page 72: ...ult setting PC FAX Switch Speed Access no 64 When set to ON the machine automatically switches to FAX when fax reception by a connected personal computer is not possible Fax reception is disabled when...

Page 73: ...uzzer that sounds when a fax communication ends or if an external telephone is connected when the receiver is not properly returned to its cradle after use Available settings are Low Middle and High M...

Page 74: ...ute calls internally for example in a company When dialing a telephone number if a prefix access number is required to open an outside line the line is connected to a PBX If your machine is connected...

Page 75: ...tside line from the PBX press Enter 6 Press Menu Exit to return to standby mode Dial Prefix can also be accessed from the main menu by entering its speed access code 52 Remember that all outside telep...

Page 76: ...thereafter 230 spaces are available for programming numbers These spaces have four different types One Touch Speed Dial 2 Digit Speed Dial 3 Digit Speed Dial Group Dial Each fax number that you enter...

Page 77: ...ou access them by entering their two digit space designation 81 to 99 3 Digit Speed Dial Numbers are spaces 100 to 230 They are called three digit because you access them by entering their three digit...

Page 78: ...ntrol panel The second 40 are accessed by lifting the panel the reach the bottom of the control panel Two 40 digit numbers can be programmed to each one touch key a primary number and an alternative n...

Page 79: ...ss them by entering their two digit space designation 81 to 99 3 Digit Speed Dial Numbers are spaces 100 to 230 They are called three digit because you access them by entering their three digit space...

Page 80: ...r you want to store Name Primary Telephone Number LOC Alternate Telephone Number ALT Communications Speed Echo Protection State Name Use letters numbers and symbols in any combination for the name The...

Page 81: ...fax machine and you are having problems communicating with it try adjusting the speed to a lower setting Echo Protection State The available settings are ON or OFF The default setting is OFF If you ar...

Page 82: ...eys Enter and Capital CAPS Numeric Keypad 0 9 Use these keys to enter alphabetic characters uppercase lowercase Unique Key Use this key to enter a variety of unique characters Symbols Internet charact...

Page 83: ...cters space l The l functions as a tilde symbol Symbols Umlaut characters Norwegian characters Pause Key One Touch key 40 Use this key to enter automatic 3 second pauses in dialing For example use thi...

Page 84: ...OKIFAX 5950 Dual Line 70...

Page 85: ...Reports Telephone Directory 1 Press Menu Exit to enter the menu 2 Press to select Location Program press Enter 3 The cursor will be at Speed Dial Press Enter 4 Input the speed dial number you want to...

Page 86: ...andby mode 12 When finished with the programming of One Touch keys lift off the plastic cover Use a pencil to write the name of the One Touch key you have programmed Print the Telephone Directory when...

Page 87: ...L to erase the existing speed dial information Using Clear To program new information refer to Programming Speed Dial Numbers To use DEL refer to Programming Speed Dial Numbers When the existing numbe...

Page 88: ...s into a Speed Dial number See Programming Speed Dial Numbers Programming a Speed Dial 2 Press the Plus key One Touch key 39 3 Program the rest of the number into a different Speed Dial number Dialing...

Page 89: ...User s Guide English 75 Programming a Group If you often send a fax to many fixed locations setting up these locations as a group will save time See Sending a Fax to Multiple Locations...

Page 90: ...ents that are not rectangular Never use documents that have wet or sticky surfaces wrinkles staples or paper clips Your machine can transmit documents with normal wear staple holes letter folds and mi...

Page 91: ...es 0 06 millimeters Maximum 0 006 inches 0 15 millimeters Multiple Page Specifications Also see Basic Faxing Document Guidelines General For very heavy paper load and send pages individually Width Min...

Page 92: ...ile your machine is still sending or receiving another message as long as the document feeder is clear This is called Dual Access To do this load the document select your location and press the Start...

Page 93: ...or copying Resolution For normal office documents use STD standard resolution default For documents with small type or other fine detains use FINE or EX FINE resolution For documents with photos or ma...

Page 94: ...le Locations Procedure 1 Load your documents 2 Select the entry method referring to the instructions in the following sections Entry methods are One Touch 2 or 3 Digit Speed Dial Search Numeric Keypad...

Page 95: ...sing the Numeric Keypad 1 Dial as you would on a normal telephone 2 If you make a mistake press the DEL key to back up one space then enter the correct number 3 Press the Start key Using An External T...

Page 96: ...etwork settings are Limited reception RX Limited transmission and reception TX RX No limitations OFF This is the default setting If Closed Network is set to TX RX or RX your machine will ONLY accept f...

Page 97: ...rs If data is in memory when power is restored the machine continues operations from the point when power was lost If the data in memory is lost when power is restored the Power Outage Report prints P...

Page 98: ...I Location ID or the telephone number you entered will identify the location during transmission CALLING The line is ringing SENDING The machine is transmitting a fax RESULT OK The fax was sent succes...

Page 99: ...ine is busy or there is no answer the machine waits and then automatically redials the number Also if the machine is transmitting from memory and a communication error occurs it automatically redials...

Page 100: ...machine is set to the manual receive TEL mode follow the instructions below to receive faxes You need to have an optional handset installed or an external handset connected 1 When your telephone or f...

Page 101: ...hine is running low on toner it displays TONER LOW REPLACETONER CART If user function 16 NO TONER MEM RX is set to OFF default setting and the print quality is still legible you can continue to use th...

Page 102: ...xes containing confidential information When Are Faxes Received to Memory Your machine receives messages into memory if you set program the machine to receive messages to memory the machine runs out o...

Page 103: ...mory is lost when power is restored the Power Outage Report prints Active Memory Files Report This report provides a list of all messages stored in your machine s memory including documents waiting fo...

Page 104: ...de disabling Memory Reception Mode all messages stored in memory are printed out Canceling Messages Stored in Memory Erasing Messages Received in Memory Without Printing Them 1 Press Menu Exit to ente...

Page 105: ...up time with a fully charged battery is 72 hours If data is in memory when power is restored the machine continues operations from the point when power was lost If the data in memory is lost when powe...

Page 106: ...ry This feature increases your productivity and reduces the time you spend waiting for other operations to finish Dual Access applies while making a copy while sending a fax while receiving a fax What...

Page 107: ...xt fax is automatically sent 3 Enter the fax number before loading a document Why is this important Documents are placed FACE DOWN on the feeder of your machine If the only record of the fax number yo...

Page 108: ...f your machine is set to receive faxes into memory 3 Enter the fax number before loading a document Why is this important Documents are placed FACE DOWN on the feeder of your machine If the only recor...

Page 109: ...d through the automatic document feeder print at 600 dpi Paper used for copying has two possible paper sources paper tray manual paper feeder To Make Copies 1 Load the document s in the document tray...

Page 110: ...paper loaded in the paper tray 1 Load the document in the document tray 2 Fold down the manual paper feeder tray 3 Insert a sheet of paper face up on the tray and push into the slot until the machine...

Page 111: ...stacked with printed side up or with print side down The position of the lever located on the side of the machine above the power switch determines how the copies are stacked 1 In the upper position...

Page 112: ...fax to multiple locations using one fax session Group Broadcast Individual destination numbers included as part of either method may be saved programmed into your fax machine as One Touch or 2 or 3 di...

Page 113: ...may be saved programmed into your fax machine as One Touch or 2 or 3 digit Speed Dial numbers The Group a collection of individual destination numbers can be saved Broadcast Fax A broadcast fax is a f...

Page 114: ...estination numbers where the fax is going to IS saved programmed into the machine You can create up to 20 different groups of telephone numbers Each group may have a maximum of 230 locations Each grou...

Page 115: ...ce of group numbers already programmed See Reports Group Directories 1 Press Menu Exit to enter the Menu 2 Press to select Location Program press Enter 3 The cursor will be at Speed Dial Press to sele...

Page 116: ...there are entries When all entries are deleted the group name is automatically deleted You DO NOT delete the assigned numbers from their Speed Dial locations You DO DELETE the entries assigned to the...

Page 117: ...ress the Enter key twice The group name will appear on the display 3 Press the Start key Finding a Group Name You can find a group name by using the Group Directory Report Speed Dial Search If you do...

Page 118: ...are done by the first character entered for the location name Remember this when programming the name 1 Press the Speed Dial Search key The display will show ENTER 1 ST CHAR 2 Using the One Touch key...

Page 119: ...e document 2 Enter the programmed location Use a One Touch key 2 or 3 Digit Speed Dial Group Directory or enter a number on the numeric keypad 3 Press Enter 4 Repeat Steps 2 and 3 until all locations...

Page 120: ...erations The advanced operations are Delayed Faxing Delayed Fax Transmission Delayed Batch Transmission Priority Transmissions Confidential Faxes Call Forwarding Relay Faxing Polling Transmission send...

Page 121: ...00 AM 2000 is 8 00 PM Delayed Fax vs Delayed Batch A delayed fax transmission is one fax sent to one location group or broadcast at a time and date specified by you A delayed batch transmission is a l...

Page 122: ...6 Delayed TX shows Select Location s on the display 7 Enter the desired location using either Speed Dial numbers or the numeric keypad 8 Press Start The machine scans the document s into memory and wa...

Page 123: ...No of the delayed transmissions currently programmed in the machine 4 Press or to select transmission to cancel Press Enter 5 The Location ID and Tel No of the selected transmission will display After...

Page 124: ...te you specify When it is the specified time all held documents are sent to the number Locations must be programmed into Speed Dial One Touch numbers 31 40 To perform a delayed batch transmission you...

Page 125: ...nu 2 Press toselectLocation Program PressEnter 3 Press toselectBatch TX Time PressEnter 4 Enter the Speed Dial number of the desired location Use the numeric keypad to enter the number Press Enter 5 W...

Page 126: ...ed Batch Transmission must be programmed into Speed Dial numbers 31 through 40 5 Location and transmission time set displays Press Start 6 The machine scans the document s into memory and waits until...

Page 127: ...ication 3 The display shows Location ID or Tel No of the delayed transmissions currently programmed in the machine 4 Press or to select transmission to cancel Press Enter 5 The Location ID and Tel No...

Page 128: ...ed documents any received incoming documents Sending a Priority TX 1 Load the document s 2 Press Menu Exit to enter the menu 3 Press to select Priority TX press Enter 4 Input the desired location usin...

Page 129: ...1 Both communicating machines the machine being sent from sender and the machine being sent to receiver support compatible confidential fax standards both machines are OKIFAX or compatible products o...

Page 130: ...ened as a Confidential Mailbox or Bulletin Polling Mailbox Confidential Bulletin Polling See Bulletin Polling Messages stored in a mailbox will not printed until the correct password is entered Be sur...

Page 131: ...l the desired number of confidential mailboxes is created up to 16 7 Press Menu Exit to return to standby mode Be sure to record both the address number 1 to 16 and password of each confidential mailb...

Page 132: ...rd Change 5 Input the existing old 4 digit numeric password press Enter 6 Input the new 4 digit numeric password press Enter 7 Press Menu Exit to return to standby mode If the message Illegal Operatio...

Page 133: ...nter the number of the personal mailbox to be modified deleted press Enter 4 Press or to select Close press Enter 5 At Close Box press Enter 6 At Password enter the 4 digit numeric password Press Ente...

Page 134: ...ress of the mailbox For your machine the address is the number 1 to 16 of the mailbox Be sure to record both the address and password of each confidential mailbox Keep the record in a safe place If yo...

Page 135: ...l fax it is stored in memory It will not print until the proper password is entered If you wish to receive confidential faxes you must provide your confidential mailbox address to the people sending y...

Page 136: ...sword of the confidential mailbox you wish to print from The Confidential Reception Report has the mailbox address 1 Press Menu Exit to enter Menu 2 Press to selectPrint from Memory pressEnter 3 Press...

Page 137: ...Exit to enter Menu 2 Press to selectPrint from Memory pressEnter 3 Press toselectPrint Personal Box press Enter 4 Enter the personal mailbox number 1 16 that is holding the message press Enter 5 Ente...

Page 138: ...acters 0 9 Pause Hyphen Space long To use forwarding you must 1 set the forwarding number 2 set theAuto Answer mode to FWD Set a Forwarding Number 1 Press Menu Exit to enter the menu 2 Press to select...

Page 139: ...s to select FWD press Enter 6 Press Menu Exit to return to standby mode Clear Forwarding Mode 1 Press Menu Exit to enter the menu 2 Press to select Setup press Enter 3 Press to select Machine Settings...

Page 140: ...orward on Paper Toner will not work if the machine is set for Forwarding Mode FWD Manual Receive Mode TEL Memory Reception Mode MEM Setting a Paper Toner Error Forwarding Number 1 Press Menu Exit to e...

Page 141: ...initiating station and a relay key station hub The relay key station hub can send a confirmation report to the relay initiating station when the relay fax session is complete This confirmation report...

Page 142: ...t you must have the information listed below Relay Password Relay Group Numbers Relay Key Station Hub number Contact number for Relay Broadcast Report Get the relay password the relay group numbers an...

Page 143: ...the numbers of groups of locations programmed into the relay key station hub Relay Key Station Hub The relay key station hub is the fax unit that receives the original fax message and then automatical...

Page 144: ...ne number of the relay initiating station is called the Relay Report Number For your machine that location is Auto Dial 99 Relay Report Number Be sure to program the number in the format the relay key...

Page 145: ...specified Auto Dial location For your machine that location is Auto Dial 99 Relay Report Number Be sure to program the number in the format the relay key station uses for dialing For example be sure...

Page 146: ...ber of key relay station press Enter 5 Enter two digit numbers of remote stations press Enter 6 Enter the desired location using the Speed Dial number or numeric keypad press Start 7 The machine will...

Page 147: ...alled the Relay Broadcast Report Before you use your machine as a relay key station hub you must program the number s of the destination machine s into your machine create a group or groups of the des...

Page 148: ...e destination machines must be programmed as a group or groups in your machine See Sending a Fax to Multiple Locations Group Faxing You must provide the two digit group number s to the relay initiatin...

Page 149: ...to Auto Dial location 99 of the initiating station The number must be programmed the way your machine the hub dials numbers Be sure to program the number in the format the relay key station uses for d...

Page 150: ...your machine will print any relay fax it receives from a relay initiating station To program the Relay Password 1 Press Menu Exit to enter the menu 2 Input speed access number 27 3 Press or to select...

Page 151: ...nsmission Your machine holds data in memory until transmission occurs An example of polling transmission is a hospital pharmacy facsimile contacting each unit s facsimile Pediatrics Cardiology Critica...

Page 152: ...d Feeder Document Tray Polling is a one time occurrence It can only be repeated by re loading the document Memory Polling Memory Polling is very similar to Feeder Document Tray Polling The difference...

Page 153: ...ument s sent again and again Memory Polling Bulletin allows you to use your machine as a fax back system The Mailboxes numbers 1 to 16 are used for both Personal Confidential Mailboxes and Memory Poll...

Page 154: ...ct Polling TX 4 Press to select Feeder Poll press Enter 5 Load the document s 6 Display shows Waiting to be Polled If you use feeder document tray polling remember that the document remains in the mac...

Page 155: ...ing TX RX 3 Press Enter to select Polling TX 4 Press to select Memory Poll press Enter 5 Load the document s 6 Document s are scanned and stored in memory and display shows Waiting to be Polled Only o...

Page 156: ...tin polling you must 2 Create Personal Bulletin Polling Mailboxes 3 Provide the Personal Bulletin Polling Mailbox address number to the machine requesting documents For your machine the address is the...

Page 157: ...ss Menu Exit to return to standby mode Set Bulletin Polling 1 Press Menu Exit to enter the menu 2 Press to select Polling TX RX press Enter 3 Press Enter to select Polling TX 4 Press Enter to select B...

Page 158: ...the document press Enter 5 The message prints and the machine returns to standby Tips 1 If no message is stored in the personal mailbox No Data in Memory will display 2 If you want to delete a messag...

Page 159: ...it This is called polling or polling reception Your machine can poll only one machine at a time 1 Press Menu Exit to enter the menu 2 Press to select Polling TX RX press Enter 3 Press to select Pollin...

Page 160: ...r polling 1 Press Menu Exit to enter the menu 2 Press Enter to select Print from Memory 3 Press toselectPrint Memory Poll pressEnter 4 Faxes stored in memory print The machine returns to standby mode...

Page 161: ...features and settings can be changed to suit your needs This section lists the functions you can change to customize machine operations When you press the Help button a Help List and Function List pri...

Page 162: ...Configuration Report is a list of current settings Printing a Configuration Report 1 Press Menu Exit to enter the menu 2 Press to select Report Print press Enter 3 Press or to select Configuration pre...

Page 163: ...ss Menu Exit to enter the menu 2 Press to select Report Print press Enter 3 Press or to select Configuration press Enter 4 The report prints 5 Press Stop to cancel printing Changing Operation Function...

Page 164: ...ult Speed access no 15 When you enter speed access number 15 you move directly into the resolution settings This function sets the machine s default settings for original document condition and transm...

Page 165: ...be sent to the specified location s The remaining page s can then be sent as a separate communication Available settings are ON and OFF The default setting is OFF Instant Dial Speed access no 18 In th...

Page 166: ...is OFF ECM Function Speed access no 20 The error correction mode ECM function is provided to improve communications in areas where telephone line conditions are very poor Available settings are ON and...

Page 167: ...ic Features Dial and Incoming Call Parameter Settings Pulse Make Ratio Speed access no 47 If the machine is set to Dial Pulse this function controls the make rate of the dialing pulses Available setti...

Page 168: ...ng is 35 CNG Count Speed access no 65 When set either in the T F or TAD modes the machine detects the type of signal calling tone CNG sent from the remote location and initiates fax reception if requi...

Page 169: ...T programmed The default setting is OFF You must have your local telephone carrier s Distinctive Ring service Your fax machine must be in FAX or PC answer mode and the PBX dial parameter must be set t...

Page 170: ...ic password 0000 9999 using numeric keypad press Enter 4 Press Menu Exit to return to standby mode Be sure to record the password Keep the record in a safe place If you forget the password you will ne...

Page 171: ...ler for assistance To set restricted access ID User Function 19 Restrict Access Mode must be set to ON before the Restrict Access ID may be set Be sure to record the Restrict Access ID s Keep the reco...

Page 172: ...Menu Exit to enter menu 2 Enter speed access no 06 wait 3 Enter department number 1 24 press Enter 4 Enter a 4 digit password using the numeric keypad press Enter 5 If ID matches a registered number I...

Page 173: ...1 75 inches whichever comes first before a logical jam occurs MYD DMY This setting controls how the machine displays and prints the date mm dd yy or dd mm yy Time Date Print This setting controls if a...

Page 174: ...ports Printing Reports or Reports Report Name Printing Reports Printing a Message Confirmation Report After transmission press the Enter key once with no documents loaded to see a report confirming yo...

Page 175: ...CF Phone Directory Group Directory Configuration Report Function List Protocol Dump Log Report G3 Log Report Only Authorized Service Technicians will access the Protocol Dump Log Report and G3 Log Rep...

Page 176: ...reception The name or telephone number of the fax machine you were communicating with DISTANT STATION ID The communication mode used The number of pages The result Service codes Printing the Activity...

Page 177: ...t which the message was scanned into memory for transmission The name or telephone number of the machine you were communicating with The communication mode used for each transmission or reception The...

Page 178: ...want appears on the display Press Enter 4 Print all the reports you want then press Menu Exit to return to standby mode Telephone Directory This report provides a complete listing of all of the telep...

Page 179: ...nt all the reports you want then press Menu Exit to return to standby mode Configuration Report The configuration report provides a list of the current operational settings of your machine The informa...

Page 180: ...e of the menu for your product Use it as a reference while moving through the levels of the menu It is NOT a report of the current menu settings The Configuration Report provides a list of the current...

Page 181: ...you were communicating with DISTANT STATION ID The communication mode The number of pages The result Service codes If any error occurred during the communication a portion of the page that experienced...

Page 182: ...et to OFF no report prints MCF Multi Loc Speed Access no 71 Set to ON single and multiple location transmission MCFs automatically print When set to OFF no report prints Image in MCF Speed Access no 7...

Page 183: ...report to confirm your entries Information in this report includes The Location ID of the One Touch keys and 2 and 3 digit Speed Dial codes you have selected Telephone numbers you have manually enter...

Page 184: ...des indicate the results of communications BUSY The other machine s line was busy or there was no answer CANCL A message was erased after being held in memory for 10 days COMP A multiple location tran...

Page 185: ...ving a fax and it was unable to receive the entire message in memory S_JAM A document jam occurred in the sending fax machine STOP The Stop key was pressed ending the communication session Communicati...

Page 186: ...r Path Replacing the Toner Cartridge Replacing the Image Drum Resetting the Image Drum Counter Cleaning the Scanner Path For the best possible scanning quality clean the paper lint and dust accumulate...

Page 187: ...nds on the type of documents you usually receive or copy A toner cartridge will print about 2 500 pages letter size of standard business communications at a typical print coverage of 4 equivalent of C...

Page 188: ...eads CAUTION HOT This part is extremely hot do not touch it 1 Lift up on the document tray and swing it up and out of the way 2 Press the release buttons located on both sides of the copy stacker Lift...

Page 189: ...4 Carefully lift the toner cartridge out of the image drum unit For disposal place it in the plastic bag you received with your new toner cartridge 5 Unwrap the new toner cartridge and gently shake it...

Page 190: ...the direction of the arrow until it stops 9 Use the cleaning wipe provided with your new toner cartridge Gently wipe back and forth across the full length of the LED array Use a clean section of the w...

Page 191: ...for more than 5 minutes Never expose the image drum unit to direct sunlight Always hold the image drum unit by the ends Never touch the surface of the green drum inside the image drum unit CAUTION Wh...

Page 192: ...the release buttons located on both sides of the copy stacker Lift up the stacker 4 Firmly lift up to disengage the drum cartridge with its toner cartridge then lift it out Wrap it in the packaging m...

Page 193: ...idge See Maintenance Replacing the Toner Cartridge Resetting the Drum Counter Use this function to reset the drum counter when you replace the image drum and to clear the CHANGE DRUM message To reset...

Page 194: ...eceive send only or receive only For Line 1 you adjust the answering mode dial and incoming call options For Line 2 you adjust the Option Line Type Benefits of Dual Line A fax machine with dual line g...

Page 195: ...ring mode dial and incoming call options For Line 2 you set the Option Line Type Set the Option Line Type before using the second line You control the use of the two lines of your Dual Line machine by...

Page 196: ...tifications Each line has its own TSI Refer to Setting Basic Features Setting Your Fax Machine s ID When working with a Dual Line fax machine remember that there is only one Sender ID not two You are...

Page 197: ...ncluded If any items are missing contact Oki Data immediately Keep your packing materials and carton in case you need to ship or transport the unit 1 Fax Machine 2 Toner cartridge 3 Image drum inside...

Page 198: ...and Beeps The display usually shows the status of the first telephone line Press HELP to display the status of the second telephone line The end of a communication a fax is sent or received is indica...

Page 199: ...or to select the desired mode press Enter 4 Press Menu Exit to return to standby mode Setting Memory Transmissions to Use the Second Line You must set the Option Line Type for the Second Line before p...

Page 200: ...ine Consult an Oki Data Authorized Sales and Service Dealer Order toll free by phone at 1 800 654 3282 1 800 OKI DATA using a major credit card Check office supply catalogs or your local stationery st...

Page 201: ...ptions Part Number Description 40755302 2 MB Memory Expansion Kit 40755312 4 MB Memory Expansion Kit 40755322 8 MB Memory Expansion Kit also called 600 dpi TX kit 70029401 2nd Paper Tray Kit UST 550 7...

Page 202: ...optional handset connects directly to your fax machine and works like a telephone Multifunction Printer MFP PC Interface Kit The MFP PC Interface Kit is a software package that allows your fax machin...

Page 203: ...Therefore only one of the available memory options may be installed at one time You must have the 8 MB expansion card to utilize the 600 dpi TX feature 2 MB Capacity 160 pages of Option 2 MB memory 3...

Page 204: ...ions on your printouts try printing a cleaning page before you replace the image drum Cleaning page process Removes residual impurities from printing surfaces Reduces problems such as repeating marks...

Page 205: ...o try to feed the document the rest of the way through the feeder If this fails follow the instructions below 1 Turn off the power switch 2 Lift the document tray up and back on its hinges Open the co...

Page 206: ...er jams it may be due to the type of paper you are using For best results select a paper which has been developed specifically for photocopying or laser printing Be sure to fan the paper before loadin...

Page 207: ...stacker until the cover of the image drum compartment is released and pops up Lift up and back revealing the image drum 4 Grasp the image drum and lift it out of the machine Set it aside on a clean dr...

Page 208: ...OKIFAX 5950 Dual Line 194 5 Pull out any paper caught inside the machine 6 Pull out the paper tray 7 Remove any paper caught in the feeder and any damaged paper in the tray...

Page 209: ...Close the cover to the image drum compartment pushing down on it until both latches catch 12 Return the document tray to working position 13 Turn the power switch back on WARNING Never expose the ima...

Page 210: ...hows the time and the answering mode Answering modes options are FAX TEL PC T F or TAD The bottom line shows the amount of memory available Error Messages 14 14 FAX COVER OPEN Cover open The upper cov...

Page 211: ...error A document to be faxed or scanned has not fed into the scanner properly Remove the document and reload it into the document tray 14 14 FAX CHANGE DRUM SOON Image drum alarm The image drum is ne...

Page 212: ...cond paper tray installed and the manual feed cover is moved the machine will display this message The manual feed tray door must remain open when a second paper tray is installed Make sure that the s...

Page 213: ...does not clear the message turn off the machine and contact the nearest authorized OKIFAX dealer for service INVALID DRUM CART REFER TO USER GUIDE This error will occur if an incorrect image drum cart...

Page 214: ...e Print Scan Counters 1 Press Menu Exit to enter the menu 2 Press to select Counter press Enter 3 Press or to select the counter you want Press Enter 4 Press Menu Exit to return to standby mode Resett...

Page 215: ...ons before calling your dealer The display is blank Check the power cord to make sure that it is firmly plugged in and verify that the power switch is in the ON position Check your wall outlet to make...

Page 216: ...your telephone line not your external telephone or handset is connected to the LINE outlet on the back of your machine If you have an external telephone connected lift the handset and check for a dial...

Page 217: ...sending the fax again and check to make sure you are dialing the correct telephone number You have to dial a prefix number to get an outside line or if you are dialing internationally you may need to...

Page 218: ...eceived completely blank Make sure that you have loaded your document face down The image received on your machine was very poor Contact the person sending you the fax and ask them to change their Res...

Page 219: ...ner cartridge and gently shake it from side to side several times to redistribute toner Be careful Some toner may spill from the cartridge If this does not work you may need to replace your image drum...

Page 220: ...received is wider or longer than the paper you have loaded into your paper tray your machine automatically reduces the length of the document to fit on your paper This type of problem could be communi...

Page 221: ...ACE IMAGE DRUM message If displayed replace the toner cartridge Your machine may be set to Answering Mode Memory Reception Mode Change the Answering Mode to Auto Receive Mode FAX See Setting Basic Fea...

Page 222: ...Call 1 800 654 3282 1 800 OKI DATA English only Latin America Use this procedure to ship the machine 1 Remove the image drum unit with toner cartridge 2 Place the image drum unit with toner cartridge...

Page 223: ...ications are subject to change without notice For the latest product and technical support information visit the Oki Data Web site http www okidata com Dialing One Touch 80 Auto Dials 150 Groups 20 up...

Page 224: ...3 Modem Speed Maximum 33 6 Kbps Transmission Speed 2 5 seconds per page ITU T Test Chart 1 Print Speed Maximum 10 pages per minute Print Resolution 600 dpi Communication Method Half duplex Coding Sche...

Page 225: ...0 dpi TX feature Capacity All page numbers given areAPPROXIMATES Your results may vary depending on the nature of your pages 2 MB Capacity 160 pages of Option 2 MB memory 360 pages of Standard 4 MB me...

Page 226: ...bout 2 500 pages letter size of standard business communications at a typical print coverage of 4 equivalent of CCITT No 1 test chart The first toner cartridge installed in a new image drum unit will...

Page 227: ...250 sheets maximum 16 to 24 lb 60 to 91 g m2 Manual Feeder Single Sheet Letter legal 13 inch legal 14 inch Executive A4 A5 A6 JIS B5 16 to 32 lb 60 to 121 g m2 Envelopes Monarch COM 10 DL C5 COM 9 Yo...

Page 228: ...es Ready Energy Saving Standby Warmup Time From Standby 30 seconds Environmental Temperature Operating 50 to 90 degrees Fahrenheit 10 to 32 degrees Celsius Storage 14 to 110 degrees Fahrenheit 10 to 4...

Page 229: ...6 Stop Key 23 Alphanumeric Caps Key 25 Programming the Keys 24 Telephone Directory 12 ALT Speed Dial Number 66 Alternate Number 12 24 Answering Machine and Telephone Install 38 Installation 38 Remote...

Page 230: ...s 109 Faxes Polled into Memory 146 Messages Stored in Memory 90 Stop Key 23 Capitalization Caps Key 25 Chain Dial 25 74 Creating a Chain Dial Number 74 Dialing a Chain Dial Number 74 Number 25 Plus Ke...

Page 231: ...placement 173 Yield 173 212 Continuous Tone 58 184 Contrast Resolution Key 21 Set while Loading Documents 79 Control Access to Your Machine 5 Control Panel 12 15 19 Alarm Indicator 20 Enter Key 21 No...

Page 232: ...aring the Number 61 Entering the Number 61 Dial Pulse DP 55 Dial Tone Detection 54 Hook Key 22 Dialing Characteristics Space Key 25 Echo Protection 67 Enter Number before Loading Document 93 Long Numb...

Page 233: ...irst Aid ii End of Session Tone 26 English Change the Language 59 Enter Key 21 Envelopes 213 Straight Cut Flap 213 Environmental Specifications 214 Humidity 214 Temperature 214 Error Err Report MCF 16...

Page 234: ...tion 99 Deleting 102 Dialing 12 Directory 165 Finding by Name 103 Group Directory Report 103 Names Speed Dial Search Key 22 Numeric Keypad 22 Sending a fax 103 Specifications 100 Speed Dial Search 104...

Page 235: ...ceived image very poor 204 Vertical Streaks 205 Image Drum 18 Exposure to Light 29 Protective Sheet 33 Replacement 177 Resetting the Drum Counter 179 200 Yield 177 Incoming Call Parameter Settings 53...

Page 236: ...t 79 Setting the Resolution 79 Type of Original 79 LOC Speed Dial Number 66 Location Name ID Entering Spaces 25 Entering Symbols 21 Find 22 Loudness Adjusting the Buzzer 59 Adjusting the Volume 59 Low...

Page 237: ...No paper reception 13 Specifications 211 and 600 dpi TX 211 Installation Limitations 211 Optional 211 Standard 211 Menu Help Key 42 Menu Exit Key Location 21 Navigating 41 Primary Functions 41 Setting...

Page 238: ...ii 11 One Touch Dialing 24 Keypad 14 23 24 Label Location 23 Labels 23 Latch 23 Number of 209 Programming 24 Searching 24 Second Panel 26 Sending a Fax 80 Speed Dial Search Key 22 Operation and Mainte...

Page 239: ...Clearing Printing Paper Jams 192 Documents General Guidelines 76 Multiple Page 77 Single Page 77 Factory Default Size 39 Legal to Letter Reduction 39 Length Adjustment Guide 39 Loading Documents 78 L...

Page 240: ...hotos Faxing 79 Physical Dimensions of Machine 213 Polling 13 Machine won t poll 205 Reception 145 Transmission 137 Explanation of Types 138 Feeder Document Tray Polling 140 Memory Polling 141 Memory...

Page 241: ...4 Dial Parameter Settings 53 Enter Key 21 Hyphen Key 22 Incoming Call Parameter Settings 53 Language 48 Menu Exit Key 21 Norwegian Characters Unique Key 21 24 68 69 One Touch Keypad 24 One Touch Keys...

Page 242: ...Reception Functions 12 Redial 85 Redial Interval 54 Redial Key 22 Redial Tries 54 Rejecting Unsolicited Fax Messages 82 Closed Network 82 Relay Relay Broadcast Confirmation Report Relay Broadcast Repo...

Page 243: ...Report 148 165 Function List 166 Group Directory Report 103 165 List 161 Message Confirmation MCF 167 Doesn t print or doesn t print correctly 207 Image included on report 168 Options 168 Prints if e...

Page 244: ...cessing 26 Location 23 One Touch Keys 26 Second Paper Tray Setting the Size 60 Security 13 Closed Network 206 Confidential Faxes 115 Confidential Mailboxes 13 Confidential Reception 13 Personal Mailbo...

Page 245: ...ons 210 Consumables Drum Yield 212 Toner Yield 212 Dialing 209 Electrical 214 Environmental 214 Image Drum Yield 177 Memory 211 and 600 dpi TX 211 Installation Limitations 211 Optional 211 Standard 21...

Page 246: ...ouch Keypad 69 Primary Telephone Number 66 Programming 66 68 71 Collect Information 66 Speed Dial Numbers 62 Speed Dial Search Key 22 Types of Speed Dial Numbers 63 Stacking Face Up Face Down 97 Stand...

Page 247: ...Characters 24 Dial Prefix 56 Dial Settings 53 Forwarding Mode FWD 52 Numeric Keypad 22 Primary Number 24 66 Programming Dial Settings 53 Redial Key 22 Sender ID 49 TSI CSI 49 Telephone Fax Mode T F 51...

Page 248: ...Fax 105 Group vs Broadcast 98 TSI CSI Hyphen Key 22 Numbers 22 Setting 49 TX Communication Code 171 Type of Original Key Location 21 U Umlaut Characters use Unique Key 24 Unique Characters 21 Unique...

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