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Error Messages and Clearing Paper Jams 

 

When a paper jam occurs, the

 [

Paper jam

or 

[

Document jam

message appears on the 

display screen and the <

STATUS

> key in the 

operator panel blinks.  
The error code and description differ according to 

where the paper jam occurs. 

 

 

 

NOTES & CAUTIONS: 

 

Whenever you have a paper jam in the 
printer unit,

 ALWAYS Turn the Unit Off

 

and let it sit for several minutes as the 
fuser stays hot for several minutes after 
the machine is powered off.  Be very 
careful when working around the fuser. 

 

Remove the paper carefully so that it 
does not tear. 

 

Check that there is no paper remaining 
inside the machine.

 

 

The image drum is very delicate. Handle 
it carefully.

 

 

Do not expose the image drum to direct 
sunlight or very bright interior light. Do 
not leave it exposed for more than 5 
minutes.

 

 

 

MB 461 - 471 - 491

Page 2

Clearing Paper Jams

Summary of Contents for MB461MFP

Page 1: ...Clearing Paper Jams MB461 MB471 MB491 Rev 1 1 April 19 2012...

Page 2: ...unit ALWAYS Turn the Unit Off and let it sit for several minutes as the fuser stays hot for several minutes after the machine is powered off Be very careful when working around the fuser Remove the pa...

Page 3: ...he top cover 4 Carefully lift out the image drum and toner cartridge as an assembly Be careful not to touch or scratch the green drum surface 5 Remove the Duplex unit by raising the colored handles on...

Page 4: ...is no paper remaining inside the machine 7 Replace the duplex unit When replacing the Duplex unit into the printer insert the 2 legs on the front sides of Duplex unit into holders of the printer 8 Sec...

Page 5: ...as an assembly NOTE Make sure that the drum grounding pegs on each side of the drum slide into the slots on each side of the printer frame 10 Close the top cover Close the scanner unit 11 Power the un...

Page 6: ...hold the paper top end and carefully pull out the paper 3 If neither the top or bottom end of paper is visible move the jammed paper in the arrow direction as shown Hold the top end of paper with both...

Page 7: ...If you have failed to remove jammed paper follow the steps below 7 Reinstall the image drum cartridge and toner cartridge assembly into the printer Step 9 in the previous section and close the top co...

Page 8: ...e that there are no pieces of paper left in the unit 3 Reinstall the paper tray into the machine 4 Remove any documents from the scanner s document tray and lift the scanner unit 5 Press the top cover...

Page 9: ...Open the ADF cover and gently pull the document up and out When you can see the document Inside the ADF 1 Remove any documents from the document tray Open the ADF cover Hold the jammed document by th...

Page 10: ...t the paper guide and then pull out the document Close the paper guide 3 If the edge of the document cannot be seen in the ADF lift the document tray and then pull out the document Close the document...

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