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42

Clearing Paper Jams (cont.)

Duplex Paper Jams

CHECK DUPLEX
370: PAPER JAM

CHECK DUPLEX
371: PAPER JAM

CHECK DUPLEX
372: PAPER JAM

CHECK DUPLEX
383: PAPER JAM

1

Caution!

To avoid damage to the drums:

• Be sure to set the drum on a 

flat surface

• Do not touch the shiny green 

area on the bottom of the 
drum.

2

3

Summary of Contents for ES3037

Page 1: ...MP Tray 8 Loading Print Media Trays and High Capacity Feeder HCF 11 Media Specifications Tray 1 11 Media Specifications Auxiliary Trays 2 and 3 High Capacity Feeder Optional 11 Multi Purpose MP Tray...

Page 2: ...ontinued Control Panel Buttons 33 Lights 36 Clearing Paper Jams 37 Jam 380 37 Jam 381 38 Jam 382 39 Jam 390 41 Jam 391 41 Duplex Paper Jams 42 Changing Toner Cartridges 46 Error Messages 49 Service an...

Page 3: ...r Don t run out of supplies Calculates your usage based on information you provide Sends you an email when it s time to reorder To register go to www okidata com Order Numbers Important Use only Type...

Page 4: ...a settings see pages 6 through 10 Resetting to the Original Defaults Note The which appears in these steps indicates that you should keep pressing the button repeatedly until you see the display indic...

Page 5: ...o 54 lb 64 to 203 g m2 Light 17 lb 64 g m2 Medium Light 18 to 19 lb 68 to 71 g m2 Medium 20 to 24 lb 75 to 90 g m2 Medium Heavy 25 to 27 lb 94 to 101 g m2 Heavy 28 to 32 lb 105 to 120 g m2 Ultra Heavy...

Page 6: ...utton repeatedly until you see the display indicated To Set Transparencies as the Default Media Tray 1 Only Note Transparencies can only be used in Tray1 or the MP Tray see page 8 Set the Media Type 1...

Page 7: ...n repeatedly until you see the display indicated To Set Labels Heavy Paper etc as the Default Media Trays 1 through 5 Set the Media Weight 1 Press MEDIA MENU 2 Press TRAYZ MEDIAWEIGHT AUTO 3 Press TRA...

Page 8: ...dicates that you should keep pressing the button repeatedly until you see the display indicated First Check Set the Media Size Default Letter Long Edge 1 Press MEDIA MENU 2 Press MP TRAY PAPERSIZE XXX...

Page 9: ...PE XXXX 2 Press MP TRAY MEDIATYPE TRANSPARENCY 3 Press press XXXX current setting To Set Labels Heavy Paper etc as the Default Media MP Tray Note The in these steps indicates that you should keep pres...

Page 10: ...Y 4 Press XXXX current setting YYYY LETTER LONG EDGE LETTER SHORT EDGE LEGAL 14 LEGAL 13 5 LEGAL 13 TABLOID TABLOID EXTRA EXECUTIVE COM 10 CUSTOM Then Set the Media Weight 1 Press MP TRAY MEDIAWEIGHT...

Page 11: ...min 4 13 x 5 83 max 8 5 x 14 Non standard sizes must be defined in driver before printing see your on line User s Guide Transparencies letter or A4 Takes 530 Sheets 20 lb paper 250 transparencies Medi...

Page 12: ...12 Loading Print Media Trays and High Capacity Feeder cont 1 2 3 4 Legal size and larger only 5 6...

Page 13: ...Trays and High Capacity Feeder cont 7 Print side down 8 Note Letterhead stationery letter A4 or B5 size Long edge feed load face down top aimed toward the back of the printer Short edge feed load face...

Page 14: ...S Bond 75 to 105 g m2 Banners 20 to 34 lb US Bond 75 to 128 g m2 Media Size Paper min 4 13 x 5 83 max 8 5 x 14 Non standard sizes must be defined in driver before printing see your on line User s Guid...

Page 15: ...tterhead Stationery Letter A4 or B5 Print side up Long edge feed aim top toward the back of the printer Short edge feed aim the top into the printer Note Transparencies Labels Print side up Default lo...

Page 16: ...ossy or smooth paper Recycled paper Embossed rough or heavily textured paper Paper inks and dyes that cannot withstand pressure and heat Sample Media Label 1 Media Weight US Bond see page 4 2 Media We...

Page 17: ...MP Tray only Must be defined in the driver Cannot be used for duplex printing Usable Weight Range 17 to 54 lb 64 to 203 g m2 Important Duplex printing is restricted to paper only 20 to 28 lb US Bond...

Page 18: ...e Tray only Exit Path Straight through face up only Maximum depth of label sheet stack about 3 8 10 mm Printing Labels For Individual Print Jobs Select the following settings in the driver as you prin...

Page 19: ...res to 25 psi 1 8 kg cm2 Recommended Transparencies OKI 52205701 Letter 3M CG3720 Letter Usable Sizes Letter A4 Feed Paths Tray 1 max 250 print side down MP Tray max 50 print side up Note Transparenci...

Page 20: ...ly Windows 2000 XP Printing Preferences Advanced Document Options Printer Features Media Check Off Windows Me 98 95 Properties Setup tab Paper Feed Options deselect Media Check Windows NT 4 0 Document...

Page 21: ...5 and 22 Sample Ream Label 1 Media Weight Index see page 5 2 Media Weight Metric This confirms Index vs US Bond see page 5 Recommended Letter OKI Premium Card Stock 60 lb Cover 90 lb Index 110 lb Inde...

Page 22: ...ve Legal 14 Legal 13 5 Legal 13 A3 A3 Wide A3 Nobi A4 A5 A6 B4 B5 Custom MP Tray only Type Medium Heavy Heavy or Ultra Heavy see page 4 Making Thick Paper the Default Tray 1 2 3 4 or 5 Set the printer...

Page 23: ...ended envelopes Never use envelopes with metal clasps snaps windows or V flap seals Recommended Envelopes OKI Premium Envelopes see page 26 52206301 52206302 Printing Envelopes To Print an Individual...

Page 24: ...ght Ultra Heavy Important Banner paper must be fed in one sheet at a time For best print results Temperature range 65 to 77 F Humidity 40 to 65 RH OKI SynFlex Order 52205901 Waterproof and tearproof W...

Page 25: ...d free archival quality White letter size 250 sheets box Use Printer Parameters Feed Tray MP Tray Exit Tray Rear Printer Menu Settings MP Tray MediaType Plain MP Tray MediaWeight Heavy 60 lb or Ultra...

Page 26: ...d Tray Tray 1 or MP Tray Exit Tray Rear Printer Menu Settings MediaType Transparency MediaWeight Any ignored OKI Premium Envelopes Order s 52206301 Box 100 52206302 Box 500 COM 10 10 White wove Securi...

Page 27: ...that you should keep pressing the button repeatedly until you see the display indicated 1 Press PRINT JOBS MENU 2 Press PRINT JOBS MENU PIN 3 Enter your PIN press SELECT JOB ALL JOBS 4 Press PRINT JO...

Page 28: ...ou should keep pressing the button repeatedly until you see the display indicated 1 Press PRINT JOBS MENU 2 Press PRINT JOBS MENU PIN 3 Enter your PIN SELECT JOB ALL JOBS 4 Press PRINT JOBS MENU JOB N...

Page 29: ...until you see the display indicated Printing the Menu Defaults MenuMap To print a list of the current menu settings 1 Press INFORMATION MENU 2 Press PRINT MENU MAP 3 Press Printing the File List To pr...

Page 30: ...he button repeatedly until you see the display indicated Printing the Demo Page 1 Press INFORMATION MENU 2 Press PRINT DEMO1 3 Press Printing Lists of Fonts PCL PostScript IBM Proprinter or Epson FX E...

Page 31: ...but the printer requires time to warm up when it receives a print job or if you want to enter the menu and change settings Setting the Time Interval before the Printer Enters Power Save Mode 1 Press...

Page 32: ...ng Power Save Parameters cont To Disable Enable Power Save 1 Press MAINTENANCE MENU 2 Press POWER SAVE ENABLE 3 Press POWER SAVE DISABLE 4 Press Pressing ITEM toggles back and forth between Enable and...

Page 33: ...Printer On Line Off Line Press to place the printer off line on line Menu Mode Press to exit the Menu mode and go back on line Password PIN Mode Press to enter the number 4 in the password Error Mode...

Page 34: ...dvance backward through the menu Items quickly Password PIN Mode Press to enter the number 5 in the password Menu Mode Press to advance to the next Value for an Item in the Menu Press and hold to adva...

Page 35: ...to delete a job being processed If the job is being printed it will be cancelled and deleted If the job is still being received it continues until all the data is received then is deleted Menu Mode Pr...

Page 36: ...ata Attention LED Red On Warning The printer needs attention but can continue to operate The display message indicates the nature of the problem e g TONER LOW PAPER NEAR END etc Off Normal Blinking Al...

Page 37: ...37 Clearing Paper Jams Jam 380 OPEN FRONT COVER 380 PAPER JAM 1 2 3...

Page 38: ...ing Paper Jams cont Jam 381 OPEN UPPER COVER 381 PAPER JAM 1 Caution To avoid damage to the drums Be sure to set the drum on a flat surface Do not touch the shiny green area on the bottom of the drum...

Page 39: ...nt Jam 382 OPEN UPPER COVER 382 PAPER JAM 1 2 If the sheet is caught in the fuser Caution To avoid damage to the drums Be sure to set the drum on a flat surface Do not touch the shiny green area on th...

Page 40: ...40 Clearing Paper Jams cont c d e f 3...

Page 41: ...41 Clearing Paper Jams cont Jam 390 CHECK MP TRAY 390 PAPER JAM Jam 391 CHECK TRAY 1 391 PAPER JAM 1 2 3 4 5...

Page 42: ...CK DUPLEX 370 PAPER JAM CHECK DUPLEX 371 PAPER JAM CHECK DUPLEX 372 PAPER JAM CHECK DUPLEX 383 PAPER JAM 1 Caution To avoid damage to the drums Be sure to set the drum on a flat surface Do not touch t...

Page 43: ...43 Clearing Paper Jams cont 4 5 6 7 Remove the jammed sheet 8 9...

Page 44: ...44 Clearing Paper Jams cont 10 11 12 13...

Page 45: ...45 Clearing Paper Jams cont 14 15...

Page 46: ...LL NEW TONER XXX YYYY TONER EMPTY XXX Error message code YYY Toner color Caution Use only Type C5 Toner 1 2 3 a Yellow b Magenta c Cyan d Black 4 5 Toner Cartridge Order s Black 52114901 Cyan 52114902...

Page 47: ...47 Changing Toner Cartridges cont Important Discard the cartridge in accordance with local regulations 6 7 8 9 10 11 12...

Page 48: ...ever should move easily 14 15 Caution Make sure the lock lever is pushed back as far as it will go before you close the cover If you don t the cover could damage the LED printhead 16 17 Important The...

Page 49: ...e changed the LOW TONER item in the SYSTEM CONFIG MENU to STOP the Attention light will blink and you must either replace the toner cartridge immediately or press ON LINE to continue printing INSTALL...

Page 50: ...er has received a print job for printing from the MP Tray and no media is loaded in the tray What to Do Load the requested media in the MP Tray then press ON LINE tttttt NEAR END Appears on the second...

Page 51: ...y What to Do Replace the paper in the tray with an appropriate size FUSER MISSING Appears on the second line of the display to indicate that the fuser is not properly installed What to Do 1 Open the t...

Page 52: ...cal service dealer DISK FILE SYSTEM IS FULL The printer s internal hard disk drive does not have enough memory to print the current document What to Do Print out or delete some of the files on the pri...

Page 53: ...dobe Systems Inc which may be registered in certain jurisdictions American Express is a registered trademark of American Express Co Folex is a registered trademark of Folex Imaging Great White is a re...

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