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ES 2024/2024e Troubleshooting • 410
PROBLEM SOLVING
Paper feed problems.
If paper jams are frequent:
•
More than one sheet feeds at a time.
•
Paper curls.
•
Paper feeds at an angle.
Paper jam has been cleared, but printer does not print.
Possible cause
Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
The paper is too thin.
Use the correct type of paper.
See Specifications.
The paper is moist or
affected by static.
Store paper within specified temperature and
humidity levels.
The paper is creased or
wrinkled.
Remove the creased/wrinkled paper from the
feed tray.
The paper is not
aligned correctly.
Adjust tray or manual feed guides.
Paper doesn’t feed.
Correct paper feed selection in the printer
driver.
Possible cause
Remedy
The top cover has not
remained open until
all paper jams have
been cleared.
Removing a paper jam is not sufficient:
Raise and
gently
lower the top cover, especially if
the paper jam has been removed from behind the
front cover.
Summary of Contents for ES2024
Page 1: ......
Page 27: ...ES 2024 2024e Setting up 27 LOADING PAPER 1 Remove the paper tray from the printer...
Page 200: ...ES 2024 2024e Windows 2000 Operation 200 7 Click Print...
Page 207: ...ES 2024 2024e Windows 2000 Operation 207 C73_2k_PS_Booklet bmp 5 Click Print...
Page 253: ...ES 2024 2024e Windows Me 98 95 Operation 253 3 Click the Color tab C73MePCLColor1k tif...
Page 262: ...ES 2024 2024e Windows Me 98 95 Operation 262 This option prints all documents as monochrome...
Page 267: ...ES 2024 2024e Windows Me 98 95 Operation 267 5 Click OK then print the document...
Page 270: ...ES 2024 2024e Windows Me 98 95 Operation 270 9 Print the document...
Page 345: ...ES 2024 2024e Windows NT 4 0 Operation 345 6 Click OK and print the document...