Oki C8800dn User Manual Download Page 124

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C8800 User’s Guide

124

Troubleshooting

General Information _____________________

This section provides information to help you deal with

problems that may arise when using the printer.
Troubleshooting is divided into the following sections:

•

“Display Panel Messages” see page 125

•

“Paper Jams” see page 128

•

“Print Quality Problems” see page 142

•

“USB Problems” see page 146

•

“Application error” see page 148

•

“General Protection Fault” see page 148

•

“Paper Size Change Request” see page 149

•

“Printer does not go online” see page 149

•

“Printer makes a strange noise” see page 149

•

“Printer takes a long time to start printing” see

page 150

•

“Printing cancels” see page 150

•

“Printing does not start” see page 151

•

“Printing is slow” see page 151

•

“Cleaning Page” see page 152

Summary of Contents for C8800dn

Page 1: ......

Page 2: ...ssarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or im...

Page 3: ...Bond 18 Paper Index 20 Letterhead 22 Envelopes 26 Labels 29 Transparencies 31 Paper Trays 33 General Information 33 Select in the driver 34 Paper Size Feed and Exit 37 Tray 1 39 Tray 2 42 Multi Purpo...

Page 4: ...Specifications 122 Troubleshooting 124 General Information 124 Display Panel Messages 125 Paper Jams 128 Print Quality Problems 142 USB Problems 146 Application error 148 General Protection Fault 148...

Page 5: ...ines Enhancement 269 Grayscale 270 N Up Printing 271 Photographs 275 Posters 276 Print Resolution 279 Save as File 284 Scale to page 289 Toner Saving 290 Watermarks 294 Utilities 303 Overview 303 Acce...

Page 6: ...User s Guide 6 Need Help Visit our Website For personalized web based support on the products you own including the latest up to the minute information visit your personal solutions center my okidata...

Page 7: ...t the main text which helps you to use and understand the product Important An important message appears like this An important message provides supplemental information which can prevent potential pr...

Page 8: ...minute in black and white 600 x 1200 dpi dots per inch print resolution Single Pass Color Digital LED technology 10 Base T and 100 Base TX network connection Options _______________________________ Ad...

Page 9: ...enu driven operator controls and LCD display panel 3 Paper Tray Standard paper tray Holds up to 300 sheets of 20 lb 75 g m paper 4 Multi Purpose Tray Used for feeding transparencies heavier paper stoc...

Page 10: ...nit 6 Rear Stacker face up Capacity 100 sheets When the rear paper stacker is folded down paper exits the printer through the rear of the printer and is stacked face up This is used for labels heavy p...

Page 11: ...multipurpose tray MP Tray manual feed or Trays 1 2 which paper exit path can be used Choices are face down or face up straight through whether you can use double sided duplex printing For type see Pap...

Page 12: ...such as card stock be sure to select one of the thicker settings Heavy Ultra Heavy Labels1 Labels 2 to get proper fusion of the toner to the page and to prevent possible damage to the printer If the...

Page 13: ...4 and User Type 5 Light 16 19 lb US Bond 64 74 g m2 Medium 20 27 lb US Bond 75 104 g m2 Heavy 28 32 lb US Bond 105 120 g m2 58 67 lb Index Ultra Heavy 33 54 lb US Bond 124 203 g m2 68 113 lb Index If...

Page 14: ...e Down Stacker b Face Up Stacker Medium 20 27 lb US Bond 75 104 g m 65 89 Kg Tray 1 Tray 2 MP Tray Yes Top Rear Heavy 28 32 lb US Bond 105 120 g m 90 103 Kg Tray 1 Tray 2 MP Tray Yes restricted to 28...

Page 15: ...es envelopes or labels use the face up straight through paper feed path For face up printing straight through path make sure the rear exit is open and the paper support is extended Paper is stacked in...

Page 16: ...d size and media settings to be selected from within the application page setup 1 Open the file you want to print 2 Click File Print 3 Select your printer 4 Click Properties 5 Under Layout click Advan...

Page 17: ...isplays 3 The following printer settings are given as a guide only Some software applications require the paper feed size and media settings to be selected from within the application page setup 1 Ope...

Page 18: ...er exit path can be used whether you can use double sided duplex printing Single sided printing is also known as simplex printing These settings can be made in the printer menu or in the printer drive...

Page 19: ...this will reduce the output speed and prevent the use of the duplex option If the Ultra Heavy setting does not give proper toner fusion you can try the Label settings Avoid Damp damaged or curled pap...

Page 20: ...er exit path can be used whether you can use double sided duplex printing Single sided printing is also known as simplex printing These settings can be made in the printer menu or in the printer drive...

Page 21: ...this will reduce the output speed and prevent the use of the duplex option If the Ultra Heavy setting does not give proper toner fusion you can try the Label settings Avoid Damp damaged or curled pap...

Page 22: ...hese settings can be made in the printer menu or in the printer driver Application settings override driver settings Driver settings override printer menu settings When using heavily laid or textured...

Page 23: ...sources The use of heavily laid or textured paper will seriously affect the life of the image drum and give poor print quality Print quality can be improved by changing the media setting to Ultra Heav...

Page 24: ...select a paper type in the driver see Windows page 16 Macintosh OS 10 2 and 10 3 page 17 Loading Trays 1 and 2 Long edge feed Face down top toward the back of the printer Letr_lef jpg Short edge feed...

Page 25: ...C8800 User s Guide 25 Loading Multi purpose Tray Manual Feed Long edge feed Face up top to the back of the printer manl_le jpg Short edge feed Face up top to the left manl_se jp...

Page 26: ...ons CAUTION Print media must be able to withstand 446 F 230 C for 0 2 second Envelopes jpg 1 Use only recommended envelopes Oki 52206301 and 52206302 For more information see Print Media Oki in your H...

Page 27: ...Multi purpose Tray Manual Feed Face up flap side down top edge to the left and short edge into the printer Fig1_008_env eps Paper Exit If you are using heavy media transparencies envelopes or labels...

Page 28: ...C8800 User s Guide 28 Tray capacity is about 100 sheets Actual capacity depends on paper weight F9_15 eps...

Page 29: ...information on media for your printer Recommendations CAUTION Print media must be able to withstand 446 F 230 C for 0 2 second Only use labels designed for color laser printers and photocopiers Label...

Page 30: ...nsparencies envelopes or labels use the face up straight through paper feed path For face up printing straight through path make sure the rear exit is open and the paper support is extended Paper is s...

Page 31: ...0 C for 0 2 second 1 Only use transparencies designed for color laser printers and photocopiers 2 Only use recommended transparencies Oki 52205701 3M CG3720 3 Avoid office transparencies designed for...

Page 32: ...nsparencies envelopes or labels use the face up straight through paper feed path For face up printing straight through path make sure the rear exit is open and the paper support is extended Paper is s...

Page 33: ...rinted Paper Size Check if the printer automatically matches the printer job s paper size to a paper tray Auto Select if a paper tray Tray 1 runs out of paper your printer can automatically switch to...

Page 34: ...ake your selection Choices are MPT Tray 1 Tray 2 Multi Purpose Tray Tray1 Tray 2 Tray 2 appears only if an optional tray is installed Select a specific paper tray For example You are printing a job on...

Page 35: ...Tray 2 Multi Purpose Tray Tray1 Tray 2 Tray 2 appears only if an optional tray is installed Select a specific paper tray For example You are printing a job on special media letterhead Place the media...

Page 36: ...r automatically selects the paper tray Multi Purpose Tray Tray1 Tray 2 Tray 2 appears only if an optional tray is installed Select a specific paper tray For example You are printing a job on special m...

Page 37: ...er 8 x 11 S Dc c S Simplex D Duplex printing on both sides S D S D S D Legal 14 8 x 14 S D S D S D S D Legal 13 5 8 x 13 5 S D S D S D S D Legal 13 8 x 13 S D S D S D S D Executive 7 x 10 S D S D S D...

Page 38: ...4 8 x 14 Yes Yes Yes Legal 13 5 8 x 13 5 Yes Yes Yes Legal 13 8 x 13 Yes Yes Yes Executive 7 x 10 Yes Yes Yes A4 210 x 297 mm Yes Yes Yes A5 145 x 210 mm Yes Yes Yes B5 182 x 257 mm Yes Yes Yes Envelo...

Page 39: ...aded with the same type of paper This is called Auto Switching See Auto Switching on page 52 Capacity about 300 sheets 20 lb 75 g m paper Loading See Loading Paper Trays 1 and 2 on page 65 Exit path t...

Page 40: ...lexing Restrictions Important You can duplex paper paper weights up to 28 lb US Bond 58 lb Index 105 g m2 metric You cannot duplex labels envelopes transparencies paper weights above 28 lb US Bond 58...

Page 41: ...mplex D Duplex printing on both sides S D S D S D Legal 14 8 x 14 S D S D S D S D Legal 13 5 8 x 13 5 S D S D S D S D Legal 13 8 x 13 S D S D S D S D Executive 7 x 10 S D S D S D S D A4 210 x 297 mm S...

Page 42: ...aded with the same type of paper This is called Auto Switching See Auto Switching on page 52 Capacity about 530 sheets 20 lb 75 g m paper Loading See Loading Paper Trays 1 and 2 on page 65 Exit path t...

Page 43: ...lexing Restrictions Important You can duplex paper paper weights up to 28 lb US Bond 58 lb Index 105 g m2 metric You cannot duplex labels envelopes transparencies paper weights above 28 lb US Bond 58...

Page 44: ...mplex D Duplex printing on both sides S D S D S D Legal 14 8 x 14 S D S D S D S D Legal 13 5 8 x 13 5 S D S D S D S D Legal 13 8 x 13 S D S D S D S D Executive 7 x 10 S D S D S D S D A4 210 x 297 mm S...

Page 45: ...ded with the same type of paper This is called Auto Switching See Auto Switching on page 52 Capacity stack of media about 3 8 10 mm high about 10 envelopes 50 transparencies Loading print side up top...

Page 46: ...lexing Restrictions Important You can duplex paper paper weights up to 28 lb US Bond 58 lb Index 105 g m2 metric You cannot duplex labels envelopes transparencies paper weights above 28 lb US Bond 58...

Page 47: ...al 14 8 x 14 Yes Yes Yes Legal 13 5 8 x 13 5 Yes Yes Yes Legal 13 8 x 13 Yes Yes Yes Executive 7 x 10 Yes Yes Yes A4 210 x 297 mm Yes Yes Yes A5 145 x 210 mm Yes Yes Yes B5 182 x 257 mm Yes Yes Yes En...

Page 48: ...e to a paper tray 1 5 and Manual Feed Multipurpose Tray NOTE The Paper Size for Manual Feed Multipurpose Tray must be set through the operator panel for Auto Tray Select to work For more information W...

Page 49: ...Layout tab 6 Next Windows 98 Me On Settings next to Paper Source click Automatically Select Windows NT On Advanced next to Paper Source click Automatically Select Windows XP 2000 On Paper Quality nex...

Page 50: ...ile you want to print 2 Click File Print 3 Select your printer 4 Click Properties 5 On Setup under Media beside Source click Automatically Select 6 Change any other settings as desired 7 Click OK 8 Th...

Page 51: ...lection Macintosh OS 10 1 10 2 For more information see General Information on page 48 1 Open the file you want to print 2 Click File Print 3 On the Paper Feed panel select All Pages 4 Select Automati...

Page 52: ...on page 86 In the menu if Media Type is set to anything other than Regular Paper you must select a specific Tray You cannot use Automatic Selection If a paper tray Tray 1 runs out of paper your printe...

Page 53: ...il you see PRINT MENU AUTO TRAY SWITCH 2 Press ENTER 3 Press MENU repeatedly until you see PRINT MENU AUTO TRAY SWITCH 4 Press ENTER 5 Press MENU and or MENU repeatedly until you see the desired setti...

Page 54: ...2 Click File Print 3 Select your printer 4 Click Properties 5 Click the Layout tab 6 Click Advanced 7 Under Document Options Printer Features next to Tray Switch select ON 8 Change any other settings...

Page 55: ...up tab 6 Click Paper Feed Options 7 Click in the box next to Media Check If the box has a check mark the feature is ON If the box is empty the feature is OFF 8 Change any other settings as desired 9 C...

Page 56: ...2 1 Open the file you want to print 2 Click File Print 3 On the Paper Feed panel select All Pages 4 Select Automatic Selection Macintosh OS 10 3 For more information see General Information on page 52...

Page 57: ...nformation If Paper Size Check is turned on enabled the printer checks whether the size paper loaded in the selected tray matches that required for the document being printed For more information Wind...

Page 58: ...ick the Layout tab 6 Click Advanced 7 Under Document Options Printer Features click Media Check 8 Change any other settings as desired 9 Click OK 10 The Layout tab screen appears 11 Change any other s...

Page 59: ...tions 7 Click in the box next to Media Check If the box has a check mark the feature is ON If the box is empty the feature is OFF 8 Change any other settings as desired 9 Click OK 10 The Setup tab scr...

Page 60: ...t 2 Click File Print 3 Open the drop down list below Presets Select Printer Option 4 Make your selection for Paper size check If the box has a check mark the feature is ON If the box is empty the feat...

Page 61: ...u do it may cause a paper jam Always use the face up rear stacker straight through exit path for thick paper card stock etc Capacity up to 250 sheets of standard paper 20 lb US Bond 42 lb Index 75 g m...

Page 62: ...thick paper card stock etc Open the face up stacker at the rear of the printer and pull out the tray extension When the face up stacker is open paper exits via this path regardless of driver settings...

Page 63: ...b Index 203 g m metric Print Sequence Papers are printed face up For multi page documents Select Reverse print order in your application Print dialog box Click File Print Options This puts the printed...

Page 64: ...C8800 User s Guide 64 Duplex Unit ____________________________ General Information The Duplex Unit enables your printer to print on both sides of the page See Duplex Printing on page 256...

Page 65: ...2nd lower tray and reload it while the printer is printing If you are printing from the 2nd lower tray do not pull out the 1st upper tray while printing This will cause a paper jam 1 Remove the paper...

Page 66: ...the paper For A6 paper remove and re install in the A6 position 5 Gently close the paper tray 6 Adjust the paper size dial 3 to the size of the paper being used Note To prevent paper jams Do not leav...

Page 67: ...C8800 User s Guide 67 Do not pull the paper tray out during printing except as described above for the 2nd tray Close the paper tray gently...

Page 68: ...Tray Manual Feed Note The MP Tray will take a stack of media about 3 8 10 mm high about 100 sheets about 10 envelopes about 50 transparencies Do not exceed the 3 8 10 mm media stack height 1 Open the...

Page 69: ...edge into the printer Double sided printing duplex load with pre printed side down and top edge away from the printer duplex unit must be installed Envelopes Load print side up flap down with top edge...

Page 70: ...C8800 User s Guide 70 Consumables and Replacement Supplies Life Expectancy _________________________ See Specifications on page 122 Part Numbers __________________________ See Part Numbers on page 121...

Page 71: ...e cover release 1 Fully open the printer s top cover 2 Fig1_001 eps WARNING If the printer has been powered on the fuser is HOT This area is clearly labelled Do not touch it 2 Note the positions of th...

Page 72: ...nt of the printer Shown replacement of the black toner cartridge Toner Release in Situ eps 4 Lift the right hand end of the cartridge Then pull the cartridge to the right to release the left hand end...

Page 73: ...cartridge Shake eps 6 Remove the adhesive tape from the underside of the cartridge Tape eps CAUTION Do not touch the toner release lever until the toner cartridge is installed in the image drum If yo...

Page 74: ...the cartridge into the image drum unit Press it firmly down in place Then push the colored lock lever back to open the toner slot and lock it in place Toner Close in Situ eps Important The lever shou...

Page 75: ...avoid toner spillage DO NOT open the toner release lever until the toner cartridge is firmly seated in the image drum 9 Use the provided LED lens cleaner Gently wipe the LED LED head clean eps 10 Clos...

Page 76: ...ctancy of the cartridge will be reduced as the toner charges the new drum 1 Press the cover release 1 and fully open the top cover 2 Fig1_001 eps WARNING If the printer has been powered on the fuser i...

Page 77: ...touch the green surface Never expose the drum to direct sunlight or to very bright room lighting Do not expose it to normal room light for more than 5 minutes If the image drum must be out of the prin...

Page 78: ...ove the orange drum seal 11 Install the new toner cartridge in the image drum See Install a Toner Cartridge on page 73 12 Use the provided LED lens cleaner Gently wipe the LED LED head clean eps 13 Cl...

Page 79: ...is clearly labelled Do not touch it Handle the fuser with extreme care Hold it only by its handle which is only mildly warm to the touch If in doubt switch the printer off Wait at least 10 minutes for...

Page 80: ...rm place it on a flat surface which will not be damaged by heat After letting the fuser cool down discard it 5 Remove the new fuser from its packaging Remove any packing tape 6 Push the orange transpo...

Page 81: ...C8800 User s Guide 81 8 Push the blue retaining lever 2 toward the rear of the printer to lock the fuser in place Fuser Lock eps 9 Close and latch the top cover 2 C M Y K...

Page 82: ...the printer has been powered on the fuser is HOT This area is clearly labelled Do not touch it 2 Note the positions of the four image drums Cyan 1 Magenta 2 Yellow 3 Black 4 It is essential that they...

Page 83: ...plastic bag or carefully place it in a drawer or cabinet to keep it away from light 4 Locate the two blue locks 1 and the handle 2 Belt in Situ eps 5 Turn the two locks about 45 counterclockwise to re...

Page 84: ...s Guide 84 10 Place the four image drums toner cartridges back in the printer 1 Cyan 2 Magenta 3 Yellow 4 Black It is essential that they go back in the correct order See Step 2 11 Close and latch the...

Page 85: ...owever several of the driver settings can be left at Printer Setting which will then default to the settings entered in these printer menus Print a list of the current settings ___________ Menu Map No...

Page 86: ...Use to move up and down through the available settings for this item 6 When the setting you wish to use appears on the display press ENTER An asterisk appears next to the setting The setting flashes 7...

Page 87: ...nu POW SAVE TIME 30 MIN 4 Press ENTER to select the Power Save Time item The value on the second line of the display begins flashing POW SAVE TIME 30 MIN 5 Press repeatedly until the interval e g 240...

Page 88: ...ssing the button repeatedly until you see the display indicated To reset the printer menu to its original default settings 1 Press to enter the Menu mode 2 Press MAINTENANCE MENU 3 Press ENTER MENU RE...

Page 89: ...Shutdown see page 92 Print see page 93 Media see page 96 Color see page 99 System Configuration see page 101 PCL Emulation see page 103 PPR Emulation see page 105 FX Emulation see page 107 Parallel s...

Page 90: ...ard disk These will be stored using either the secure printing feature or the proof and print feature Please refer to these features elsewhere in this manual for instructions on how to use You will be...

Page 91: ...plus those stored in ROM slot 0 flash memory and in hard disk if installed PRINT PSE FONT EXECUTE Prints complete list of all internal PostScript emulation fonts PRINT PPR FONT EXECUTE Prints complet...

Page 92: ...fore switching the printer off to ensure that no hard disk data is lost Item Settings Explanation SHUTDOWN START EXECUTE Performs controlled shutdown of the printer ensuring that all files on the inte...

Page 93: ...cal paper the printer can switch to an alternative source when the current tray runs out in the middle of a print job TRAY SEQUENCE DOWN UP PAPER FEED TRAY Determines tray sequence order when automati...

Page 94: ...s This setting is most appropriate when the majority of print jobs are in color The printer automatically switches between 26ppm for each color page and 20ppm for each black and white page When black...

Page 95: ...VELOPE C5 ENVELOPE C4 ENVELOPE Sets the size of the printable page area to match the size of paper in use This is not the same as the physical paper size which is always slightly larger For dimensions...

Page 96: ...media loaded in this tray This will help the printer to adjust its internal operating parameters such as engine speed and fusing temperature to better accommodate the media to be fed For example lette...

Page 97: ...l paper size for TRAY2 Displayed if an optional second tray unit is installed MPT PAPERSIZE A3 A4 SEF A4 LEF A5 SEF A6 B4 B5 SEF B5 LEF LEGAL 14 LEGAL 13 5 LEGAL 13 LETTER SEF LETTER LEF EXECUTIVE CUS...

Page 98: ...19 lb 64 74g m MEDIUM 20 24 lb 75 90g m HEAVY 24 32 lb 91 120g m ULTRA HEAVY 32 53 lb 121 200 g m Selects the media weight to be fed from the multi purpose tray UNIT OF MEASURE MILLIMETER INCH Selects...

Page 99: ...cartridge is installed and at intervals of 100 300 and 500 drum counts If a 500 drum count interval occurs during a print job it will occur at the end of that job and will take up to 55 seconds If set...

Page 100: ...e black image x REG FINE AJST x C Cyan M Magenta Y Yellow 3 0 3 Performs fine adjustment of image timing in relation to the black image component INK SIMULATION OFF SWOP EUROSCALE JAPAN Selects from a...

Page 101: ...EMULATION This item selects which industry standard emulation your printer should use When set to AUTO incoming data is examined and the correct emulation is automatically selected each time a print j...

Page 102: ...TOP Specifies whether the printer should continue printing even after a low toner condition is detected JAM RECOVERY ON OFF Specifies whether the printer should perform jam recovery after a paper jam...

Page 103: ...al I ROM slot C or downloaded S FONT PITCH 10 00CPI Sets the pitch in Characters per Inch in increments of 01CPI SYMBOL SET PC 8 PCL symbol set If the font source and number are changed to one which d...

Page 104: ...104 TRUE BLACK OFF ON Selects whether black image data is printed using black toner ON or 100 CMY OFF Valid in PCL emulation mode only PEN WIDTH ADJUST ON OFF TRAY ID 1 4 59 5 Tray 2 4 MP TRAY ItemS S...

Page 105: ...symbol set LETTER 0 STYLE Disable Enable Specifies the style that replaces 9BH with letter o and 9DH with a zero ZERO CHARACTER Normal Slashed Sets the zero to be slashed or unslashed LINE PITCH 6 LP...

Page 106: ...per FIT TO LETTER Disable Enable Sets the printing mode that can fit print data equivalent to 11 inches 66 lines in the LETTER size printable area TEXT HEIGHT Same Diff Sets the height of a character...

Page 107: ...ZERO CHARACTER Normal Slashed Sets the zero to be slashed or unslashed LINE PITCH 6 LPI 8 LPI Specifies the line spacing WHITE PAGE SKIP OFF ON Selects whether blank pages are printed or not CR FUNCTI...

Page 108: ...C8800 User s Guide 108 TEXT HEIGHT Same Diff Sets the height of a character SAME Regardless of CPI same height DIFF As CPI character heights vary Cont Paper Mode On Off Item Settings Explanation...

Page 109: ...appear when the appropriate option is installed Item Settings Explanation PARALLEL ENABLE DISABLE Enables or disables the parallel port BI DIRECTIONAL ENABLE DISABLE ENABLE DISABLE the bi directional...

Page 110: ...re shown in bold Item Settings Explanation USB ENABLE DISABLE ENABLES DISABLES the USB port SOFT RESET ENABLE DISABLE Enables or disables the SOFT RESET command SPEED 12 480 Mps Selects the interface...

Page 111: ...ol FRAME TYPE AUTO 802 2 802 3 ETHERNET II SNAP Selects the Ethernet MAC layer frame type IP ADDRESS SET AUTO MANUAL Specifies whether IP address allocation is automatic DHCP or manually assigned IP A...

Page 112: ...ELNET ENABLE DISABLE Enables or disables Telnet config facility FTP ENABLE DISABLE Enables or disables communication via FTP SNMP ENABLE DISABLE Network Scale NORMAL Hub Link Setting Auto Negotiate It...

Page 113: ...u select NO the display returns to the previous menu If you select YES the current menu settings are stored and the menu is exited POWER SAVE ENABLE DISABLE Enables or disables automatic power save mo...

Page 114: ...ation TRAY1 PAGE COUNT The total number of pages fed from tray 1 TRAY2 PAGE COUNT The total number of pages fed from tray 2 if fitted MPT PAGE COUNT The total number of pages fed from the multi purpos...

Page 115: ...own in bold Settings with a dagger only appear when the appropriate option is installed Item SETTING Explanation JOB LOG ENABLE DISABLE Prints a list of jobs carried out on this printer Note You will...

Page 116: ...e for your printer Additional memory RAM see page 117 Hard Disk Drive see page 119 Duplex Unit see page 118 Second Paper Tray see page 120 Instructions for installing these options are found in the pa...

Page 117: ...______ c53_82_ram jpg The basic printer comes equipped with 256 MB of main memory This can be upgraded with an additional memory board containing 256 MB increasing the memory to 512 MB or 512 MB incre...

Page 118: ...er s Guide 118 Duplex Unit ____________________________ c53_56_duplexer jpg The Duplex Unit enables your printer to print on both sides of the page See Duplex Printing on page 256 See Part Numbers on...

Page 119: ...C8800 User s Guide 119 Hard Disk Drive _________________________ Fig1_045 eps The hard disk drive enables spooled printing verified printing See Part Numbers on page 121...

Page 120: ...per Tray_______________________ c53_43_opttray2 jpg The second paper tray takes Up to 530 sheets of 20 lb paper All the same size media as Tray 1 except A6 Paper weight range 16 to 57 lbs 60 to 203 g...

Page 121: ...3449026 Magenta 43449027 Yellow 43449028 Fuser 120 V 43529404 230 V 43529409 Belt Belt 43449704 Rollers Roller Set Tray1 43651504 Roller Set Tray2 43651704 Roller Set MPT 43651804 Options Additional M...

Page 122: ...tion Operating Typical 490 watts Max 1200 watts Power Save Mode 17 watts Auto Features Auto registration Auto density adjustment Auto consumable counter reset Memory 256 MB standard upgradable to 512...

Page 123: ...User s Guide 123 Toner life Approximately 6 000 pages at 5 coverage Image drum life 20 000 pages at 3 pages per job Belt life 60 000 letter size pages Fuser life 60 000 letter size pages Item Specific...

Page 124: ...page 125 Paper Jams see page 128 Print Quality Problems see page 142 USB Problems see page 146 Application error see page 148 General Protection Fault see page 148 Paper Size Change Request see page 1...

Page 125: ...to off and a paper jam has occurred Any unprinted data is being deleted Clear the jam and resend the missing pages of the print job CHECK BELT 330 BELT MISSING The belt unit is not properly installed...

Page 126: ...does not match that specified in the print job being processed Load the appropriate media in the tray and press ON LINE LOAD mmm ppp AND PRESS ONLINE SWITCH nnn tttt SIZE MISMATCH The media size mmm a...

Page 127: ...xx LIFE Appears on the second line of the display to indicate that consumable xxx e g belt fuser image drum will need to be replaced soon Replace the indicated item YYYY nnn FATAL ERROR An error has o...

Page 128: ...sheet which must be cleared This is especially likely if you are printing a multi page document or multiple copies of a single document Once all jams have been cleared the printer should automatically...

Page 129: ...ore paper within specified temperature and humidity levels See Specifications on page 122 The paper is creased or wrinkled Remove the creased wrinkled paper from the feed tray The paper is not aligned...

Page 130: ...Guide 130 Jam 370 373 and 383 OPEN DUPLEX COVER nnn PAPER JAM nnn 370 373 383 Jams 3a eps 1 Press the duplex cover release a Open the duplexer cover b 2 Remove any jammed sheets 3 Close the duplex uni...

Page 131: ...C8800 User s Guide 131 Jam 371 OPEN DUPLEX COVER 371 Paper Jam 1 Turn off the printer 2 Pull out the duplexer Duplex remove eps 3 Pull the duplexer lid to unlock it c53_97_jam371b jpg...

Page 132: ...de 132 4 Open the lid Remove the jammed sheet c53_98_jam371c jpg 5 Close the lid Push it back to lock it in place c53_97_jam371b jpg 6 Push the duplexer back into the printer Duplex Install eps 7 Turn...

Page 133: ...00 User s Guide 133 Jam 372 and 380 OPEN FRONT COVER nnn PAPER JAM nnn 372 or 380 Jams 4 eps 1 Lift the front cover release 2 Pull open the front cover 3 Remove any jammed sheets 4 Close the front cov...

Page 134: ...e printer s top cover 2 Fig1_001 eps 2 Note the positions of the four image drums Cyan 1 Magenta 2 Yellow 3 Black 4 It is essential that they go back in the correct order ID Order eps WARNING If the p...

Page 135: ...at the base of each image drum is very delicate and light sensitive Do not touch the green surface Never expose the drum to direct sunlight or to very bright room lighting Do not expose it to normal r...

Page 136: ...is well advanced into the fuser only a short length is still visible do not attempt to pull it back See step 4 under Jam 382 To remove a sheet trapped in the fuser a Grasp the edge of the sheet b Pus...

Page 137: ...82 Paper Jam 1 Press the cover release 1 Fully open the printer s top cover 2 Fig1_001 eps 2 Gently pull the sheet out If the sheet does not come out easily go to the next step If the sheet does come...

Page 138: ...may be HOT If the sheet is difficult to remove it is partially jammed in the fuser To get it out reach around the top cover and press down on the fuser pressure release lever before pulling the sheet...

Page 139: ...r Jam Jams 4 eps Sheet has just entered the printer 1 Gently pull the sheet out of the printer Sheet can t easily be pulled out from the front 2 1 Lift the front cover release Pull open the front cove...

Page 140: ...User s Guide 140 Jam 391 and 392 OPEN FRONT COVER nnn PAPER JAM nnn 391 or 392 Jams 5 eps 1 Pull out the appropriate tray 391 Tray 1 392 Optional Tray 2 2 Remove any sheet jammed as it exited the tra...

Page 141: ...C8800 User s Guide 141 Jams 4 eps 3 Open the front cover 4 Remove any jammed sheets 5 Close the front cover...

Page 142: ...Replace a Toner Cartridge on page 71 Possible cause Remedy Top cover is not properly closed Press the cover release latch and open then close the cover One or more of the toner cartridges is not seat...

Page 143: ...d paper Possible cause Remedy The toner cartridge is incorrectly installed Reinstall the toner cartridge See Replace a Toner Cartridge on page 71 Toner is low Change toner cartridge See Replace a Tone...

Page 144: ...If damaged replace the image drum cartridge See Replace an Image Drum on page 76 If dirty wipe the image drum gently with soft tissue If this does not work replace the image drum See Replace an Image...

Page 145: ...page 122 Paper is too thick Use recommended paper See Paper Print Media on page 11 Toner is low Replace toner cartridge See Replace a Toner Cartridge on page 71 Possible cause Remedy Media Weight and...

Page 146: ...Check that USB interface is set to Enable in the menu USB MENU USB ENABLE Configuration procedure was not correctly followed or cancelled Configure again from the beginning USB cable is disconnected o...

Page 147: ...e printer interface cable A converter buffer extension cable or USB hub is being used Test by connecting the printer and computer directly Printer driver output port is incorrect Set correct output po...

Page 148: ...is not suitable for the operating system Upgrade the application Memory is insufficient for number of applications running Close all other applications Print file is corrupted Correct or recreate the...

Page 149: ...r continue printing on existing paper by pressing ON LINE Possible cause Remedy Bad connection Switch off the printer and disconnect the power cable Reconnect the power cable and switch the printer on...

Page 150: ...U POW SAVE TIME The image drum carries out a cleaning process to ensure print quality which takes time Wait until this process has been completed The fuser unit adjusts temperature which takes time Wa...

Page 151: ...y Printer error Check the control panel If an error message is displayed correct the problem Possible cause Remedy Print processing is carried out by the computer Use a computer with a faster processo...

Page 152: ...ved as the default settings for ALL print jobs or saved under a name for future use only with PCL and Macintosh drivers NOTE Most applications allow the printer properties to be accessed from within t...

Page 153: ...ceisfaster Graphicsprintattheirbestquality NOTE The line art graphics in this manual are PostScript If you plan to print parts of this manual choose the PostScript driver Otherwise the line art graphi...

Page 154: ...Right click on your printer 3 Proceed with changing the driver settings 4 Click OK until you return to the main Printers screen 5 Close the screen 6 Your changes are now the default settings for your...

Page 155: ...he new default settings or 2 You can make changes to the driver settings and save them under a named driver This allows you to set up and save the driver settings you use for various printing situatio...

Page 156: ...inting Preferences Windows 2000 Right click OKI C8800 PCL Select Printer Preferences Windows Me 98 Right click C8800 PCL Select Properties Windows NT Right click OKI C8800 PCL Select Document Default...

Page 157: ...Select your printer 4 Click Properties 5 Click the Setup tab if necessary 6 Look at the list below Driver Settings If you see any name other than Default a Named Driver is being used 7 If a Named Driv...

Page 158: ...de 158 Restore Default Driver Settings_____________ Windows Single Print Jobs When working in the drivers many of the screens have a Default button Click Default to restore the driver settings to the...

Page 159: ...heduler Macintosh OS 10 3 only Scheduler allows you to schedule when your job will print and its priority relative to other jobs in the print queue See Scheduler on page 161 Paper Handling Macintosh O...

Page 160: ...u can enter your User Name and Job Account ID on the Job Accounting screen then save the setting as part of the Standard Preset Create a New Preset 1 Make all the printer settings you wish to save as...

Page 161: ...Scheduler Macintosh OS 10 3 only 1 Open the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Scheduler 4 At Print Document set the schedule for when your job p...

Page 162: ...is to print the last page of the document first This is useful when you are printing to the straight through rear face up exit required for heavy paper labels envelopes and transparencies Print All Pa...

Page 163: ...hing see page 190 Color Separation see page 244 Cover Page see page 245 Cover Print see page 246 Custom Page Size see page 247 Duplex Printing see page 256 Fine Lines Enhancement see page 269 Grayscal...

Page 164: ...page length to 22 inches 558 8 mm Power Point does support banners define a custom page size for your banner See Custom Page Sizes on page 247 use the Multi Purpose Tray and the Face Up Rear Exit See...

Page 165: ...1 Open the file you want to print 2 Click File Print 3 Select your printer 4 Click Properties 5 Click the Paper Quality tab 6 Click Advanced 7 Below Document Options below Printer Features at Multipu...

Page 166: ...nts 1 Open the file you want to print 2 Click File Print 3 Select your printer 4 Click Properties 5 Click the Setup tab 6 Click Paper Feed Options 7 Click in the box next to MPT is Manual Feed If the...

Page 167: ...the printer driver The default is OFF The printer operator panel will prompt you to load the media before the job prints 1 Open the file you want to print 2 Click File Print 3 Open the drop down list...

Page 168: ...he file you want to print 2 Click File Print 3 Click on the Color tab 4 At Advanced Color make your selection If the box has a check mark the feature is ON If the box is empty the feature is OFF 5 Bel...

Page 169: ...dows NT 4 0 Select Document Defaults 4 Click on the Color tab 5 At Advanced Color make your selection If the box has a check mark the feature is ON If the box is empty the feature is OFF 6 Below Black...

Page 170: ...pen the drop down list below Presets 4 Under Color Mode select Advanced Color 5 Choose the type of black finish Gloss This option produces printing with a more glossy finish Matte This option uses mor...

Page 171: ...t will not work Example If you print large letters on a color background using a Microsoft Office software application a True Type font Windows XP 2000 or NT 4 0 Black Overprint won t work Replace the...

Page 172: ...Go to the next step Windows Me 98 NT Click Properties 5 On the Color tab click Advanced 6 Check Black Overprint Windows PCL For more information see General Information on page 171 1 Open the file you...

Page 173: ...ckbox to enable the option Macintosh OS 10 1 10 2 and 10 3 For more information see General Information on page 171 NOTES Black Overprint can only be used in Mac OS 10 x if you are using an applicatio...

Page 174: ...ate composite black Use composite black when printing photographs Composite Black can appear as a brownish black True Black Only black toner is used to print true black Use True Black when printing a...

Page 175: ...True Black to print black depending on the type of document you are printing Composite Black CMYK The cyan magenta yellow and black toners are combined to create composite black Use composite black w...

Page 176: ...C8800 User s Guide 176 14 The main Print screen appears 15 Change any other settings as desired 16 Click OK 17 The document prints...

Page 177: ...olor tab 6 Click Graphic Pro 7 Click Options 8 At Pure Black Text Graphics make your selection If the box has a check mark the feature is ON If the box is empty the feature is OFF 9 Change any other s...

Page 178: ...ab 6 Click Advanced 7 At Always use K toner for 100 Black areas make your selection If the box has a check mark the feature is ON If the box is empty the feature is OFF 8 Change any other settings as...

Page 179: ...or or Graphic Pro 3 6 At Black Generation make your selection Automatic If Auto is selected your printer automatically uses the best method Composite or True Black to print black depending on the type...

Page 180: ...matically uses the best method Composite or True Black to print black depending on the type of document you are printing Generation from CMYK Toner Composite Black The cyan magenta yellow and black to...

Page 181: ...duplex unit and additional memory must be installed and enabled in the driver before using booklet printing Some applications do not support booklet printing See Restrictions on page 182 For more inf...

Page 182: ...in some languages 5 PostScript This feature is not available in these operating systems Windows Me 98 Windows NT 6 PCL This feature is not available in this operating system Windows 98 or 95 Booklet...

Page 183: ...s button Windows 2000 Go to the next step 5 Click the Layout tab 6 Next Windows 98 Me NT XP Under Pages Per Sheet in the drop down list select Booklet Windows 2000 Under Pages Per Sheet in the drop do...

Page 184: ...t 5 Next Windows 2000 Under Finishing Mode in the drop down list select Booklet Windows Me 98 NT XP On the Setup tab under Finishing Mode in the drop down list select Booklet 6 Click the Options butto...

Page 185: ...he Page Attribute panel under Paper select the paper size the job will actually print on 4 By Orientation select Portrait or Landscape Portrait is the icon on the left Landscape is the icon on the rig...

Page 186: ...e driver settings Driver settings override printer menu settings F3_07 jpg Collating is printing multiple copies of a multi page job where each copy has the pages arranged in the correct order If you...

Page 187: ...river NOTE Most applications allow the printer properties to be accessed from within the document print dialog box Application settings override driver settings Driver settings override printer menu s...

Page 188: ...e application and the printer driver NOTE Most applications allow the printer properties to be accessed from within the document print dialog box Application settings override driver settings Driver s...

Page 189: ...s between the software application and the printer driver NOTE Most applications allow the printer properties to be accessed from within the document print dialog box Application settings override dri...

Page 190: ...ation settings override driver settings Driver settings override printer menu settings Color reproduction is a complex topic This topic is divided into two sections background information The backgrou...

Page 191: ...rating system 2 Operating System Color Management Windows 98 Me 2000 and XP have Windows ICM color Management Mac OS and Mac OS X have Apple ColorSync 3 Printer Color Management When you print your do...

Page 192: ...his user guide only discusses the printer color management system If you wish to learn more about your application program or operating system color management please see the documentation that was su...

Page 193: ...tings Driver settings override printer menu settings Color reproduction is a complex topic This background information explains the factors that affect color matching Background information is divided...

Page 194: ...he range of colors a monitor can reproduce versus the range of colors that a printer can reproduce See page 195 monitor settings See page 196 color settings in your software application See page 197 h...

Page 195: ...nted by a printer Both devices use very different technologies to represent color A monitor uses Red Green and Blue RGB phosphors or LCDs A printer uses Cyan Yellow Magenta and Black CMYK toner or ink...

Page 196: ...s Color Temperature Many monitors allow you to adjust the color temperature through their control panels There are several settings found on a typical monitor 5000k or D50 Warmest yellowish lighting T...

Page 197: ...ease refer to the documentation for your software application for details on how that particular program s color management functions How the application displays color Some graphics applications such...

Page 198: ...e displayed on screen See How To on page 208 For Windows The printer drivers supplied with your printer provide several controls for changing the color output The default driver settings produce good...

Page 199: ...itions For example the colors may look different when viewed standing next to a sunlit window compared to how they look under standard office fluorescent lighting Paper Type The type of paper used can...

Page 200: ...ocument displayed on your monitor and its printed equivalent There are many factors involved in achieving accurate and reproducible color However the following guidelines may help in achieving good co...

Page 201: ...an Magenta Yellow and Black printer inks or toners Most documents you print are in RGB format This is the most common method If you do not know your document s color mode assume that it is RGB CMYK do...

Page 202: ...good choice Select a matching method appropriate to your monitor Macintosh OS 10 2 and 10 3 Natural is a generally a good choice Select a matching method appropriate to your monitor RGB or CMYK If yo...

Page 203: ...h Utility to print out a chart of RGB swatches Select your desired RGB values from the swatches Enter the values in your application s color picker See Color Swatch Utility on page 325 RGB or CMYK If...

Page 204: ...hoosing a Color Matching Method Printing Vivid Colors RGB only Choices are Monitor 6500k Vivid sRGB Digital Camera settings See Color Settings on page 205 RGB or CMYK Auto is generally a good choice S...

Page 205: ...t for office situations Optimized for printing general documents when using a monitor with a color temperature of 6500K Monitor 6500k Perceptual This is best choice for printing photographic images Op...

Page 206: ...be better depending on the subjects and the conditions under which they were taken Vivid or Digital Camera settings produce brightest colors sRGB This option attempts to simulate RGB color Optimized...

Page 207: ...he component that determines the total amount of light white in the color Zero brightness is black 100 Brightness is white Intermediate values are light or dark colors Windows and Macintosh 10 3 Brigh...

Page 208: ...Color reproduction is a complex topic This how to information explains how to perform color matching with your printer Color Match Precision When the printer performs color matching it must do many c...

Page 209: ...s the best method to match color depending on the type of document you are printing See page 209 Office Color This is a simpler color management system designed for ease of use Office Color is recomme...

Page 210: ...d Use No Color Matching when you are using another color matching method in your application such as Color Simulation See CMYK ink simulations CMYK source data on page 231 See page 210 Grayscale This...

Page 211: ...ument you are printing Windows Individual Print Jobs 1 Open the file you want to print 2 Click File Print 3 Click on the Color tab 4 At Automatic make your selection If the box has a check mark the fe...

Page 212: ...ck on the Color tab 5 At Automatic make your selection If the box has a check mark the feature is ON If the box is empty the feature is OFF 6 Click OK until you return to the Print dialog box 7 Print...

Page 213: ...r Important The options for CMYK data are not present in the Windows PCL printer drivers These printer drivers only support RGB color data Although the Office Color options contain controls for CMYK d...

Page 214: ...printing photographs Colors are printed with emphasis on saturation Monitor 6500K Vivid Optimized for printing photographs and for office graphics The printer uses even more saturation than the Monito...

Page 215: ...tab select Office Color 1 and click the Options button 2 Select a preset from Color matching options 2 Mac OS 9 1 Choose File Print 2 From the Printer menu select your printer model 3 Select Color Opt...

Page 216: ...ncompatible with this type of printer color matching As an alternative Mac OS X 10 3 x users may be able to adjust the color of their document using ColorSync Quartz filters 1 In your application prog...

Page 217: ...The Color Correct utility provides two methods for adjusting the Office Color settings 1 You can adjust the overall appearance of the print by modifying Hue Saturation and Gamma 2 You can adjust the s...

Page 218: ...a job is sent to the printer the ICC profiles are applied to the print job on the printer IMPORTANT Some features of Graphic Pro color matching can only be used if your printer is fitted with a hard d...

Page 219: ...d to the input device Printer simulation Your printer can be used to simulate the color output of another printer even when printing RGB documents For best results use CMYK documents when simulating t...

Page 220: ...whose colors you are trying to simulate Typically this would be another manufacturer s printer or an offset printing press Profiles are already built in to the printer for commercial printing press in...

Page 221: ...get profiles RGB Source RGB Input Obtain your RGB source profiles from your scanner camera or monitor manufacturer CMYK Simulation CMYK input Obtain the simulation profile from the manufacturer of the...

Page 222: ...3 The main screen of Profile Assistant displays the profiles resident on the selected printer s hard disk To download a new profile to the printer a Click Add b Select an ICC profile from your compute...

Page 223: ...o an RGB input device such as a monitor scanner or digital camera graphicpro RGBmatch jpg 1 RGB data 2 Printed document 3 RGB source profile 4 Scanner monitor camera etc 5 Printer output profile 6 Lea...

Page 224: ...to the device you are trying to match such as your monitor scanner or digital camera Remember that the names RGB Source 1 RGB Source 2 and so on relate to the number assigned to the profile using Prof...

Page 225: ...s to the device you are trying to match such as your monitor scanner or digital camera Remember that the names RGB Source 1 RGB Source 2 and so on relate to the number assigned to the profile using Pr...

Page 226: ...elect the ICC profile that corresponds to the device you are trying to match such as your monitor scanner or digital camera Remember that the names RGB Source 1 RGB Source 2 and so on relate to the nu...

Page 227: ...ors of an inkjet printer on a toner based printer Additionally differences in the range of printable colors between different devices can make simulation using RGB source data inaccurate To achieve be...

Page 228: ...GB Source 1 RGB Source 2 and so on relate to the number assigned to the profile using Profile Assistant See Using Profile Assistant on page 222 4 Select a Simulation Target Profile This profile corres...

Page 229: ...sistant See Using Profile Assistant on page 222 8 From the Simulation Target Profile menu select the profile of the device you wish to simulate Remember that the names CMYK Source 1 CMYK Source 2 and...

Page 230: ...responds to the device you are trying to match such as your monitor scanner or digital camera Remember that the names RGB Source 1 RGB Source 2 and so on relate to the number assigned to the profile u...

Page 231: ...sh to simulate e g SWOP press 6 Leave on Auto or select your custom profile To print CMYK Ink Simulations you must use PostScript printer driver supplied Although it is possible to perform CMYK ink si...

Page 232: ...he appropriate CMYK Source x profile Remember that the names CMYK Source 1 CMYK Source 2 and so on relate to the number assigned to the profile using Profile Assistant See Using Profile Assistant on p...

Page 233: ...file that you wish to use select it here as the appropriate CMYK Source x profile Remember that the names CMYK Source 1 CMYK Source 2 and so on relate to the number assigned to the profile using Profi...

Page 234: ...From the Feature Sets menu select Color Graphic Pro 2 9 From the CMYK Profile Type menu select CMYK Input Profile 10 From the CMYK Input Profile source select the CMYK Input profile that corresponds t...

Page 235: ...tching This option switches off all printer color management Mac OS 9 page 235 Mac OS X page 236 Windows 1 On the printer driver Color tab select Graphic Pro and click Options 2 Select Disable Color M...

Page 236: ...ts menu select Color Options 5 From the Color Mode menu select Graphic Pro 6 From the Feature Sets menu select Color Graphic Pro 1 7 From the Color Matching Task menu select Disable color Matching for...

Page 237: ...F 5 Change any other settings as desired 6 Click Print 7 The document prints All Print Jobs Default 1 Click Start Settings Printers Printers and Faxes in Windows XP 2 Right click the printer name 3 Ne...

Page 238: ...int color documents Macintosh OS 10 2 and 10 3 1 Open the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Color 4 Below Color Mode at Gray Scale make your sele...

Page 239: ...Presets Select Color Synch 3 At Color Conversion select Standard 4 At Quartz Filter make your selection Choices are None Black White Blue Tone Gray Tone Lightness Decrease Lightness Increase Reduce Fi...

Page 240: ...ing ____________________ Color Synch Macintosh OS 10 3 Filters None The default No filters are applied to the document C32_Mac_10 3_11a jpg Black White Converts the document to black and white with no...

Page 241: ...Mac_10 3_11c jpg Gray Tone Converts the document to shades of gray C32_Mac_10 3_11d jpg Lightness Decrease A Lightness Increase B Darkens or lightens the document The middle picture below is with no f...

Page 242: ...C8800 User s Guide 242 Reduce File Size This filters the document to reduce its file size Sepia Tone Converts the document to shades of brown C32_Mac_10 3_11g jpg...

Page 243: ...selecting any of the standard filters To do this click the name in the Filters box Then click Apply You can also add New filters of your choice Delete filters you have added to the list set color con...

Page 244: ...nting in full color Windows PostScript 1 In the driver s color tab click Advanced 2 Select which separations you want to print from the drop down list Mac OS9 1 Choose File Print 2 From the printer me...

Page 245: ...tor page is set from the printer driver s default properties window Access to this is directly from Windows not from within your application program 1 In the driver s Advanced tab click the Separator...

Page 246: ...1 In the Setup tab choose any saved driver settings you wish to use 2 Click Paper Feed Options 3 Check the Use different source for first page checkbox 4 Choose the tray you want to feed the cover pag...

Page 247: ...age sizes To use Custom Page Size you must complete two steps 1 You must set up your custom page in your printer driver This is also known as registering the custom page 2 To use a registered custom p...

Page 248: ...dth 2 to 12 9 inches 51 to 328 mm Length 5 to 47 25 inches 128 to 1200 mm MP Tray The range varies slightly depending on the printer driver Printing may not work on papers longer than 18 inches 457 2...

Page 249: ...the multi purpose tray Paper Media Size to Custom Paper Size 5 The paper size must be set to portrait Width is less than Length 6 If you use Custom Page and are not satisfied with the print quality t...

Page 250: ...path If the Ultra Heavy setting does not give proper toner fusion you can try the Label settings See Driver Settings on page 12 For face up printing straight through path make sure the rear exit is o...

Page 251: ...put click the down arrow to open the drop down list 9 Click PostScript Custom Page Size 10 Enter the width and length measurements See Custom Size Ranges on page 248 11 Select the Paper Feed Direction...

Page 252: ...C8800 User s Guide 252 20 The main Print screen appears 21 Change any other settings as desired 22 Click OK The document prints...

Page 253: ...The Set Free Size dialog box appears NOTE You may see a Warning dialog box indicating a conflict If you do click OK The driver automatically makes the needed changes to correct for the conflict 8 Sele...

Page 254: ...re use 1 Click Paper Feed Options 2 Click Custom Size 3 At Name give your custom size a name 4 Change any other settings as desired 5 Click Add 6 Click OK 7 Click OK The Custom Page Size is added to t...

Page 255: ...rint 2 Click File Paper Setting 3 In the Custom Page Setting panel select New 4 Enter the width and length measurements See Custom Size Ranges on page 248 5 At Name give your custom size a name 6 Clic...

Page 256: ...rt Edge see page 257 Duplexing Restrictions see page 258 Windows PostScript All Jobs Default see page 259 Single Job see page 261 Windows PCL All Jobs Default see page 263 Single Job see page 265 Maci...

Page 257: ...Inches Millimeters Letter 8 x 11 215 9 x 279 4 Legal 14 8 x 14 215 9 x 355 6 Legal 13 5 8 x 13 5 215 9 x 342 9 Legal 13 8 x 13 215 9 x 330 2 Executive 7 x 10 184 15 x A4 8 27 x 11 69 210 x 297 A5 5 71...

Page 258: ...d 58 lb Index 105 g m2 metric only standard paper sizes 4 You cannot duplex labels envelopes transparencies paper weights above 28 lb US Bond 58 lb Index 105 g m2 metric 5 Any tray Tray 1 optional Tra...

Page 259: ...dows XP Click the General tab Windows 2000 Go to the next step Windows Me 98 Click the Setup tab if necessary Windows NT Click the Advanced tab 5 Next Windows XP Click Printing Preferences Windows Me...

Page 260: ...C8800 User s Guide 260 11 Change any other settings as desired 12 Click OK 13 The Printers and Faxes screen appears 14 Close the screen...

Page 261: ...pplication s equivalent 5 Next Windows XP Click the Layout tab Windows 2000 Go to the next step Windows Me 98 Click the Setup tab Windows NT Click the Advanced tab Under Document Options Layout go to...

Page 262: ...C8800 User s Guide 262 12 Click OK 13 The document prints...

Page 263: ...erties 4 Next Windows XP Click the General tab Windows 2000 Go to the next step Windows Me 98 NT Click the Setup tab if necessary 5 Next Windows XP Click Printing Preferences Click the Setup tab Windo...

Page 264: ...C8800 User s Guide 264 11 Change any other settings as desired 12 Click OK 13 The Printers and Faxes screen appears 14 Close the screen...

Page 265: ...nt job 1 Open the file you want to print 2 Click File Print 3 Select your printer 4 Click Properties 5 Click the Setup tab if necessary 6 Under 2 Sided Printing select Windows XP 2000 NT Long Edge or...

Page 266: ...e page 256 Paper Sizes see page 257 Long Edge vs Short Edge see page 257 Duplexing Restrictions see page 258 1 Open the file you want to print 2 Click File Print 3 In the Layout panel select Duplex 4...

Page 267: ...see page 258 1 Open the file you want to print 2 Click File Print 3 Select your printer 4 Open the drop down menu at left 5 Select Duplex 6 From the Duplex screen make your choices For Duplexing prin...

Page 268: ...ts see page 256 Duplexing Restrictions see page 258 Long Edge vs Short Edge see page 257 1 Open the file you want to print 2 Click File Print 3 Select your printer 4 Open the drop down menu directly b...

Page 269: ...oftware applications if this feature is turned ON the spaces in bar codes may become too narrow If this happens turn Adjust Ultra Fine Lines OFF NOTE This is a feature of the Windows PCL 5c driver onl...

Page 270: ...C8800 User s Guide 270 Grayscale______________________________ This feature is described in the Color Matching section See Grayscale on page 237...

Page 271: ...__ Printing Multiple Pages on One Sheet General Information N Up printing allows you to reduce several full size pages and print them on a single sheet NUp jpg For more information Windows PostScript...

Page 272: ...rint 3 Select your printer 4 Click Properties or Setup or your application s equivalent 5 Select the required number of pages per sheet Windows XP Click the Layout tab Under Pages Per Sheet select the...

Page 273: ...lick File Print 3 Select your printer 4 Click Properties or Setup or your application s equivalent 5 Select the required number of pages per sheet Windows XP Click the Setup tab if necessary Under Fin...

Page 274: ...OS 9 x or Oki Printer Driver Max OS 10 x For other drivers refer to the guidelines provided by each driver s manufacturer 1 Open the file you want to print 2 Click File Print 3 Select your printer 4 O...

Page 275: ...r s Guide 275 Photographs ___________________________ General Information For the best quality when printing photographs select Photo Enhance in the driver For more information see Print Resolution on...

Page 276: ...e Windows PCL printer driver and Mac OS 9 x NOTE Most applications allow the printer properties to be accessed from within the document print dialog box Settings in your applications override settings...

Page 277: ...File Print 3 Select your printer 4 Click Properties or Setup or your application s equivalent 5 Click the Setup tab Under Finishing Mode select Poster Print 6 Click Options Adjust the configuration d...

Page 278: ...Open the file you want to print 2 Click File Print 3 Select your printer 4 Open the drop down menu directly underneath the printer 5 Select Layout 6 From the Layout screen select the number of pages...

Page 279: ...e fastest possible print speed Using a lower print resolution can accomplish these goals Lowering the print resolution can reduce the need for toner and the wear on the image drum This increases the m...

Page 280: ...high resolution printing Normal 600 x 600 standard resolution The default Image Smoothing PostScript only Refines the jagged or blurred appearance of images and or text that often results after scalin...

Page 281: ...Click Properties 4 Click the General tab if necessary 5 Click Printing Preferences 6 Click the Job Options tab 7 Under Quality make your selection For more information see Resolution Choices on page...

Page 282: ...ile Print 3 Select your printer 4 Click Properties 5 Click the Job Options tab 6 Under Quality select the required printing resolution For more information see Resolution Choices on page 280 7 Change...

Page 283: ...rint Quality make your choice Fast 600 x 600 dpi Fine 600 x 1200 dpi 4 Click OK 5 Print the document Macintosh OS 10 1 10 2 and 10 3 For more information see General Information on page 279 1 Open the...

Page 284: ...y printing a hardcopy Save as File captures either a PDF or a PostScript file You can use the LPR Utility to print the saved file See Direct Network Printing Utility LPR on page 329 For more informati...

Page 285: ...le you want to print 2 Click File Print 3 Select your printer 4 At Print to File make your selection If the box has a check mark the feature is ON If the box is empty the feature is OFF 5 Click OK 6 N...

Page 286: ...int Jobs Default For more information see General Information on page 284 1 Click Start Settings Printers Printers and Faxes for XP 2 Right click on your printer 3 Click Properties 4 On the Ports tab...

Page 287: ...oices for this print job Type specify the PostScript type PostScript Level this must match the PostScript level of your printer Format select ASCII or Binary If you select Binary make sure that binary...

Page 288: ...el make your choices for this print job Type specify the PostScript type PostScript Level this must match the PostScript level of your printer Format select ASCII or Binary If you select Binary make s...

Page 289: ...rmatted for one size page onto a different size page without modifying the print data This feature is only available with the Windows PCL drivers 1 In the driver s Setup tab click the Options button 2...

Page 290: ...is used For more information Windows Single Print Job see page 291 Windows All Print Jobs Default see page 292 Macintosh OS 9 x see page 293 Macintosh OS 10 1 10 2 and 10 3 see page 293 Notes 1 Toner...

Page 291: ...ter 4 Click Properties 5 Click the Color tab 6 At Toner Saving make your selection Print quality is reduced when toner saving is used If the box has a check mark the feature is ON If the box is empty...

Page 292: ...nters Printers and Faxes for XP 2 Right click on your printer 3 Click Printing Preferences 4 Click the Color tab 5 At Toner Saving make your selection Print quality is reduced when toner saving is use...

Page 293: ...ving is used If the box has a check mark the feature is ON If the box is empty the feature is OFF Macintosh OS 10 1 10 2 and 10 3 For more information see General Information on page 290 1 Click File...

Page 294: ...t that performs as a watermark This element is separate from the actual contents of a document Examples are printing SAMPLE or INTERNAL USE ONLY on copies of document There are three steps in working...

Page 295: ...294 1 Open the file you want to print 2 Click File Print 3 Select your printer 4 Click Properties 5 Click the Job Options tab 6 Click Watermarks 7 Click New 8 Enter the text for your watermark 9 Sele...

Page 296: ...rks 7 Select a name from the watermark list 8 Click Edit 9 Modify the text for your watermark 10 Modify the attributes font size angle for your watermark 11 Click OK 12 The Watermarks main screen appe...

Page 297: ...Job Options tab 6 Click Watermarks 7 The Watermarks main screen appears 8 Select a name from the watermark list 9 Adjust where and how the watermark prints if necessary Choices are First page only Pr...

Page 298: ...button 5 Next Windows Me 98 NT XP Click Job Options Click Watermark Windows 2000 Click Watermark 6 The Watermark dialog box appears 7 Click New 8 Enter the text for your watermark 9 Select the attrib...

Page 299: ...ows Me 98 NT XP Click Job Options Click Watermark Windows 2000 Click Watermark 6 The Watermark dialog box appears 7 Select a name from the watermark list 8 Click Edit 9 Modify the text for your waterm...

Page 300: ...ick the Job Options tab 5 Next Windows Me 98 NT XP Click Job Options Click Watermark Windows 2000 Click Watermark 6 The Watermark dialog box appears 7 Select a name from the watermark list 8 Adjust wh...

Page 301: ...First All Pages Select All 7 Select Text 8 Click Edit 9 Enter the text for your watermark 10 Select the attributes font size angle and position for your watermark 11 Click Preview to review your choic...

Page 302: ...ect First All Pages Select All 5 Click OK 6 Print the document Print using a Watermark Images For more information see General Information on page 294 1 Open the file you want to print 2 Click File Pa...

Page 303: ...or your printer Color Correction Utility Color Swatch Utility Direct Network Printing Utility LPR Display Language Utility Network Print Status Utility Network Setup Utility OKI Profile Assistant Prin...

Page 304: ...shipped with your printer Color Correction Utility see page 310 Color Swatch Utility see page 325 Direct Network Printing Utility LPR see page 329 Display Language Utility see page 331 Network Print...

Page 305: ...PR The Direct Network Printing Utility LPR allows you to print directly to a printer on the network without a print server It creates a Printer Port and installs a pop up status box so you can monitor...

Page 306: ...o a network PrintSuperVision provides access to networked printer data for monitoring reporting and managing networked printers It provides a full range of management functions for Sharp printers and...

Page 307: ...eb page Sending users e mail notification of the URL that permits the downloading of printer driver installation programs for discovered printers Administrators can use this utility to manage printers...

Page 308: ...es ____________________ Windows Utilities on the CD Load the utilities from the Menu Installer located on the CD supplied with your printer Download Utilities Download the utilities from the internet...

Page 309: ...to install Click Install The Utilities install into the folder you specify during the installation process Download Utilities Download the utilities from the internet accessed through the Menu Instal...

Page 310: ...uture use The Color Correct Utility is the best choice for working with Microsoft Excel or Word You can use the Color Correct Utility to Change the Pallet Color see page 311 Adjust the Gamma Value and...

Page 311: ...ters When test printing use paper larger than B5 size There are four steps in changing the Pallet Color 1 Print the Sample Color Chart See page 312 2 Print the Color Adjustment Chart See page 313 3 Ma...

Page 312: ...Utility Color Adjustment Utility 2 Select Adjust Pallet Color Click Next 3 The Select Printer screen appears Select the printer you are using Click Next The Color Correct Utility starts Installed pri...

Page 313: ...13 Change the Pallet Color Step 2 Print the Color Adjustment Chart First you must perform the steps in Step 1 Print the Sample Color Chart see page 312 6 Click Next 7 The Pallet Color Matching screen...

Page 314: ...nt The Color Adjustment Chart prints Fig5 17 jpg 9 Compare the printed Color Adjustment Chart to the Pallet Color Matching screen If the printed colors do not match the screen perform an adjustment Yo...

Page 315: ...ample Color Chart see page 312 and Step 2 Print the Color Adjustment Chart see page 313 When making the adjustments you are obtaining the best possible match between the values for Hue and Brightness...

Page 316: ...values You are finding the available ranges for both Hue X and Brightness Y The available ranges values vary according to color 12 Use the Sample Color Chart Find the color you want to adjust Locate t...

Page 317: ...r Matching screen click the color you want to adjust The Enter Adjustment Value screen appears View the pull down menus for the Hue X and Brightness Y values Adjust the values for Hue and Brightness t...

Page 318: ...C8800 User s Guide 318 14 Click OK 15 The Pallet Color Matching screen appears cadjust1 jpg...

Page 319: ...Color Matching screen If you are satisfied with the comparison go to step 17 If you are not satisfied repeat steps 10 through 16 18 If you have another color you want to adjust repeat 10 through 16 19...

Page 320: ...the file you want to print 2 Click File Print 3 Select your printer 4 Next Windows XP Click Properties Click Advanced Windows 2000 go to the next step 5 On the Color tab under Color Mode under User Se...

Page 321: ...ction in Windows XP 2000 NT4 0 Server 2003 1 Click Start Programs All Applications 2 Next Windows XP Click Okidata Color Correct Utility All Applications Windows 2000 Go to the next step 3 Select Corr...

Page 322: ...e Hue Brightness slide bar adjusts output color Use the printer color buttons to switch to a different color Brightness For Brighter color slide the Gamma bar to the left Hue Adjustments are made rela...

Page 323: ...lick Set If the sample does not meet your requirements repeat Steps 10 12 until your requirements are met Then click Set 14 Click Save 15 Enter the setting name 16 Click OK 17 Click OK NOTE When you u...

Page 324: ...ies Click Advanced Windows 2000 Go to the next step 5 On the Color tab under Color Mode under User Setting select the Color Matching name you created using the Color Correct Utility NOTE When you upda...

Page 325: ...red colors for your printed documents NOTES The Swatch Utility does not guarantee that the printer prints the same color as displayed on your monitor Consider the displayed color as a reference The pr...

Page 326: ...e colors your printer can print The Swatch Utility does not guarantee that the printer prints the same color as displayed on your monitor Consider the displayed color as a reference The printer may no...

Page 327: ...nt Each color block or sample is identified with information your software package needs to reproduce that color accurately The numbers under each block specify the amounts of the primary colors red R...

Page 328: ...ndow there are 3 slide bars that allow you to customize swatches Hue bar changes the hue of the swatches for example red to green or blue to yellow Saturation bar changes vividness Lightness bar chang...

Page 329: ...inter Your network administrator may have already installed this software If you need to install it manually load it from the Menu Installer on the CD 1 Place the CD supplied with your printer in your...

Page 330: ...C8800 User s Guide 330 Queue Number of jobs waiting to be printed Additional Information For help click on HELP in the program...

Page 331: ...y allows you to change the language of the front panel of your printer How to Install Load this program from the Menu Installer located on the CD Follow the onscreen instructions to change the languag...

Page 332: ...d of disk memory percentage of toner remaining Important If you select Automatic Status Update in the Status tab the driver automatically pings the printer for the latest status information every time...

Page 333: ...on Click Properties 2 Click on the STATUS tab 3 Click the UPDATE button to see device settings 4 Click on an item to see this information NOTE If the Automatic Status Check box is checked this utility...

Page 334: ...cking the Printer Status Click the WEB SETTING button Click on the items listed on the left to see Network Summary Login for Administrators Job Login Printer Menu To see real time printer status click...

Page 335: ...________ General Information This utility provides an easy way to configure your printer on a network How to Install Load this program from the Menu Installer located on the CD Additional Information...

Page 336: ...Then you must reconfigure your printer driver to use the new PPD The new setting will appear under the driver s print properties How to Install Windows The Windows version installs from the Menu Inst...

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